Staples Copy & Print Centers

One really annoying Copy Center employee. Don’t ask questions m, cuts you off and gives you bad information.

Prices are high and selection is limited but there aren’t many choices downtown. Cashier was friendly enough but then again I was just buying ink. They didn’t properly disarm the package so the alarm went off when I left the store. I kept walking, I had paid for the ink and not my problem they messed up.

Worst customer service ever. They lost my order twice. Lazy and rude, including the manager. He literally snatched my phone out of my hand when I was pulling up the confirmation number for the 3^rd time. He scrolled around on my phone, switched to another email and started downloading a pdf of a book, which I guess he thought was my order.
When I asked him what exactly he was looking for, he said that he was looking for an order number so that he could see how much I’d paid and give me my money back. Obviously, after spending time creating my product, traveling and parking in downtown DC twice to pick it up, and with time I spent talking to corporate, I did not just want a refund. But, if that’s all he could do for me, I said that I wouldn’t wait there for him to figure it out and that I would pursue it by phone.
THEN, he said that he wanted to see if it possibly got sent to the copy and print center, which is TEN FEET AWAY. I said «Well can’t you just walk over there and LOOK for it?» Then he asked me for my name for the 4^th or 5^th time. He walked over there and the girl working there said «Oh, that’s been here forever.» The manager slid it to me and said «here.» No apology, just a tone that said «now get the f# out of here.» Unbelievable.
The calendars themselves are standard. Funny thing is that they are 81÷2×11 wall calendars, and they don’t have any holes in them for hanging them up. So, I guess I’ll take it upon myself to punch my own holes in the calendars to make them actually functional.
Never again.

I love this Staples location. I’m a Staples reward member on the top-​tier, so I buy hundreds of dollars worth of merchandise a year from both Staples stores and Staples online. This location is closest to my home, and I’m very pleased with it.
The staff is extremely friendly and helpful. I’ve had a few printing jobs done here, and they are professional, quick and efficient. Really enjoy working with Michael in the print-​shop on numerous occasions. TIP: You can order print items online for in-​store pickup. Cuts down on the trips needed to visit the shop.
The store is smaller than those in the ‘burbs, but I’ve never had any issue finding what I needed at this location. The only potential issue is parking. The store is metro-​accessible.

Really bad customer service from this store. Don’t expect them to help you out after buying something from the store. They can make a simple process extremely difficult.

Walked in with my little girl in tow to find music blaring from a computer near the checkout counter. Distracting and unprofessional enough but when I noticed the music featured the F-​word over and over I could not believe it. The checkout person was singing along so it wasn’t like she was unaware. Unbelievable. I left as soon as possible. Staples owes my 9 year old daughter an apology and an explanation. I assume there will be neither. Staples can assume I will continue to avoid this store, as if they care.

While they had the ink I was looking for they offered it to someone else after I asked for it. The ink I was looking for was Cannon 210 and 211 ink bundle with photo paper. Instead I ended up paying the same money for the same ink with no bundled photo paper. The managers name is hesham gazouly. Bullshit.

Your run of the mill Staples. It’s in the city, so it’s a lot smaller than other locations I have been to.
Both times I have been, they have had everything I need. The staff has been nice and helpful. I usually buy electronics online because they are cheaper, but they were having a store only sale and I got a great deal on a good printer.

Kinda outdated staples, had big «liquidation» corner with some surprise goodies.
Printing section is so small and slow here, almost wanted to just leave and head to Kinko.
Also location kinda suck, wish it was closer to conf center… just sayin’.

I was just blown away with the excellent service I got here yesterday. I had a 200-​page print and cut job which turned into a 600-​page job at the last minute, but they got through it all in record time (an hour and a half!!). Without breaking a sweat. They also had JUST the right mailing boxes for all of my documents, they were perfect. I don’t think they know how much their competent staff saved my life in the face of an impossibly tight deadline, but I will trust my most important jobs ONLY to this store from now on.

Living in LA, Office Depot was more prevalent and convenient for me. Here in DC, I’ve got more access to Staples branches. I’ve visited this one several times, including last week, as well as the one at 19^th and L. Boy, these two stores are great: the staff in both are incredibly helpful (including pointing out where I can get points on my customer card or use a discount) and they’ve always had the few products I’ve wanted. I happen to like this one more, probably because I’ve frequented it more often.

Located a few blocks from my office, I buy from this Staples quite frequently. I always get nervous on the way there, anticipating that they won’t have whatever product I’m looking for in the small-​ish space. When I step through the doors, however there is always a young man standing there ready to show me exactly where they keep the tent cards or whatever I’m looking for. At the register there is usually an efficient and helpful person as well. I’ve never used the copy center but they seem pretty competent.