Star Roofing

I’m admittedly a little frustrated with Star Roofing as I write this. Paul told me he’d be here between 12 – 1 to look at my leaky roof and patch it for the third time. I took the morning off work to wait for him because this seemed to be the only day he could make it, and finally at nearly 3:00 he texted to say he can’t make it at all. This is the second time I have scheduled an appointment and he failed to show up. (in fairness, twice he was right on time) And of course the bigger problem, my roof is still leaking.
He did guarantee his work so after the leak persisted, he’s come back twice to try to resolve the problem without an additional charge. When he did show up, he was knowledgeable and helpful. But a guarantee is useless if you can’t get the person there to do the work, and it is so unprofessional to fail to honor an appointment. If there was a 2.5 star option I’d give that.

Paul is great! He is very responsive to phone calls, comes within a reasonable time frame, arrives on time and does great work!
He was courteous, on-​time, honest, respectful to me (and my home). By far, the best roofing contractor I’ve worked with so far.
He was very informative, walked me through what needed to be done, offered additional information on questions I had about extra work/​precautions and explained the process of the work he would be doing.
Recommended!