Student Housing Association

I really wish I had seen Sue’s post before but it’s too late now.
I know there are only 2 reviews so far but it is definitely an accurate representation of what working with SHA will be like for you.
Joel Mack is an absolute slumlord and he’s hired some foreign Russian woman whose only job is making sure you don’t reach him
What’s worse than how they handle their clients is the condition of their properties.
Daniel Rigby, a Georgetown student burned to death in 2004 in his SHA owned home under the supervision of Joel Mack. The house was not up to fire code/​safety standards and after it happened he sent a letter to all his other tenants saying that if they let safety inspectors into their homes they would be responsible for the charges (which is untrue and illegal).
Here are just a few articles, al citing Joel Mack’s name specifically, and the SHA company:

The property I lived in was on MacArthur Blvd in the Palisades near my workplace. There were so many things wrong with the management of this place it’s hard to know where to start. Tons of broken glass outside from a damaged window that broke before we arrived and was never repaired. A side set of steps that was falling off the building. Frequently there were new tenants upstairs who made tons of noise, worked on construction projects in their apartment in the middle of the night, played loud music, etc despite our requests to MPL to speak to them. We had a drain clogging issue that left standing water in the tub, called their number as instructed every day for a week and never heard back, until I left a message that I was going to call a lawyer unless they called us back. Instead of calling us back, they sent a plumber over without telling us while we were not home, and then mailed us a bill for over 300 dollars.
This is the kind of company that makes money of off the unsuspecting, captive Georgetown student population. They have zero respect for their tenants.
If anyone out there is reading this and considering a place with them, I would immediately turn it down. You can and will do better. Trust me.