The Dupont Circle Hotel

My daughter had a brunch wedding reception here in April. Everything was very well organized, the food was very good and beautifully displayed. The service was excellent, all staff were attentive and helpful. I did not stay overnight in the hotel but several family members did and they were happy. We spent a good amount of time in the bar on Saturday evening, the bartenders and other staff were very efficient and accomodating.

Stayed here Memorial Day weekend and had an excellent experience! The staff was amazing and everyone was so friendly. Anthony at the front desk was especially great! We were each given a free drink voucher upon arrival and had some delicious cocktails at the Dupont Bar. Our room was crisp clean and cozy, and the heated bathroom floors were so nice! The location is perfectly situated right in the heart of DuPont Circle. The food and bar scene is just a short walk away. All the touristy attractions like The White House and National Mall are also very walkable. We were more than pleased with our stay at DuPont Circle Hotel and will definitely be returning here any time we visit the DC area!

THE WORST CUSTOMER SERVICE EVER! Flight delays made it impossible to get to the hotel before midnight. When I called to modify the reservation, I was told that was not possible because the window to cancel had expired. When I explained my situation, the reservations person said that I either show up or forfeit the room and that no matter what time I showed up there was no guarantee there would be a room available and I would still need to keep to the standard check out time. I have never booked a hotel room that could not be modified under these circumstances. I booked, based on Trip Advisor reviews but this was a HUGH miss. I will never attempt to stay at any of these properties and I am extremely disappointed in Trip Advisor on this one!

Fabulously decorated, great staff and an overall nice experience. My main complaint was at check out. We were running on a time crunch to get to the airport. We were told our car had been fetched from the valet however it took a full 30 minutes for them to finally get us our car. Other than that, everything went smoothly.

Underwhelming for a hotel at this price/​star level.
The Dupont Circle has an unbeatable location right on Dupont Circle. Unfortunately the rest of the experience was ok at best.
The room itself was decent. The room was clean. The mattress was comfortable, but the sheets were very stiff and starchy. It was average size for a downtown hotel. Not a lot of extra space. The TV was hung oddly in the far corner facing the outside wall. Very awkward to try to watch from the bed. Don’t even open the minibar door or an item might shift against the automatic sensors and you’ll be charged whether you remove it or not.
The bathroom was odd. There’s no door to the bathroom, just a frosted glass partition for the toilet. So, hope you’re by yourself or VERY comfortable with your roommate/​partner. The floor was heated though, which was a nice feature. The sink was about 1 inch deep and splashed water everywhere.
I did not care for the service. The persons at the desk seemed annoyed and were condescending. As if, I was unworthy of their «boutique» hotel. They also double charged my card for parking and I had to call to get the second charge removed. The valet, however, was very friendly and helpful.
I would stay here again if I got a really good deal or my company was paying. But only for the location.
(It occurs to me that the «Comfort Inn» in North Carolina we stayed in for under $ 100 on the drive up to DC was superior in almost every way, that says something.)

I will preference this review by saying, I am not a fan of boutique hotels. They are overrated in terms of service and they over charge for what the industry calls a redesign and building renovation. In reality, when the existing electrical, plumbing, drywall, doors and windows, etc of an old building remain and the company replaces a few cosmetic items such as; wall cover, carpet and light fixtures, what you get is silk on a pig. The DuPont Circle Hotel is no exception. The mechanical system was ancient and required the doors to have undercuts for antiquate air flow resulting in a very noisy room. The toilet didn’t flush well and the door frames and walls were out of true. Not the end of the world, but the hotel charges far to much for this lack of facility maintenance.
I also object to general hotel practices that the DuPont Circle Hotels continues: if you book through a third party, they give you the worst room in the joint. Thus, I had a very small room, overlooking the trash and it was ADA compliant. Listen people, I can tell you have given me the very worst room by simply looking at the fire escape map on the back of the door, so stop this practice and I will stop writing bad reviews.
The doorman were charming but when it came to the managers they conveyed an unbecoming attitude that any issue should be someone else’s fault. Instead of helping solve the problem, they passed the buck and hoped it went away. The hotel industry is a service industry so I recommend that you teach your staff to solve problems and you will have happier guests.
The only positive thing I have to say about this place is the excellent location. Don’t miss the Phillips Collection and Glen’s market is an excellent place to eat. I do not recommend the hotel restaurant. We had bad service and mediocre food.
I rate this hotel 2 ¾ stars and won’t be back unless I am forced to stay here by my employer.

While we love the Dupont Circle location, our stay here was pretty dreadful. On our list of issues, we were negative on the hotel for the following reasons. Long, dingy, and shabby hallways, leading to a tiny room. Lousy WiFi, even though our room, according to management, is next to their WiFi router. Awakened at 5:30 am by a noisy truck downstairs picking up hotel trash — and the noise lasted more than 30 minutes. And staff with the attitude of «It’s not my problem.» There are some great hotels in DC, but this sure isn’t one of them.

A cute hotel with great service, plenty of cute restaurants and shops nearby, and a super comfy bed. Just a few minute infractions:
1. When I went to do my bed bug check upon arriving, there was a porno under the mattress. Personally, it cracked me up, but it also sadly shows that housekeeping may not have changed the sheets after the prior guest left.
2. If you’re staying in a room with more than one person, make sure you really, really like them, because the bathroom space is quite open and freeing. Instead of its own room, there’s a large frosted window separating the basin area from the bedroom, and another separating the basin area from the toilet and shower. ‘Cause we’re all friends here, right?
3. Speaking of the basin, it’s shaped like a large, shallow plate, like the kind you put your soy sauce in when having sushi. This is kind of annoying when washing your hands and face because the water gets all over your toiletries.
4. I get the impression the designer was aiming for minimalism and the encouragement of natural light because there was no proper lighting in the bedroom area. It’s a charming concept – unquestionably – but for those of us who just got new contacts and/​or may have vision issues, it’s a bit of a nuisance.
A major gold star goes to the front desk staff and security who retrieved my friend’s credit card from the bar the previous night and allowed me to take it home to her (after proving I had the card number and expiration date from her, and showing my own ID, of course). Would consider staying here again.

The combination of a great location and friendly straff is what makes this a four star stay. During our 6 night stay we hade to change room three times. In the first room the wc didn’t flush, in the second room the AC was broken making a continuous hooting noise. Finally, the third room was ok. However, I am personally not at all in favor of a loo without a proper door. I do not want to watch, hear or smell what my room mate is doing.
Several, perhaps even the majority of the staff are not neither borned nor raised in the US. This gives you get the same profound international feeling as you get in hotels in London.
The location of the hotel was great. Some 15 minutes walk to the White House, some 20 min to the Verizon Centre (NHL Wasington Caps) etc. The neighborhood was safe with lots of small shops and restaurants close by. The mere fact that there were several embassies in the neighborhood added to the felling of being in a secure area.

Just stayed at the dupont this past weekend saturday-​monday.
Beautiful interior, amazing shower, great bath products, insanely comfortable bed and bedding
BUT
We arrived on time to check in at 3pm (the check in time we were given), the room was still not ready, they took our number and told us they would call us when it was ready. Had to kill an hour drinking overpriced mediocre drinks the the hotel bar. After an hour we decided to see if the room was ready yet, the front desk told us they were just about to call us and that our room was ready. No apology, no offer to upgrade, comp or discount. Nothing. Order room serviced the next two mornings, food was ridiculously overpriced (not too surprising) but considering how much we paid, we expected a higher quality of food. Absolutely disgusting. Nice waste of 70 bucks.
If I came back I would make sure they are prepared to check us in ON TIME and I would spend a time on food or drinks there.

Professional staff BUT: the room has its problems. The location is great. The bar staff very good. Food selection at the bar is expensive but decent. The drinks expensive.
The room: no radio or alarm. You have to look real hard to find the the TV channel listing. I have a fax connection but not one USB connection or charging station. I guess if u r in the very very expensive rooms you get the iHomr Docking station, my room didn’t have
coffee or tea warmer in room but they say u can ask for it. I asked for a way to charge a couple of my USB items and they said they would bring something but didnt.
It is a clean nice place. Seems amenities are from the 80’s. I would stay here again if my other choices weren’t avaliable
I don’t mind hailing my own taxi, I guess. It is in the top tier of the Doyle selection hotels. If this is their top tier, how are their lower tier hotels?

Beautiful, elegant and sophisticated are some of the adjectives that come to mind as I write this review. This hotel was just right in every aspect.
Located in DuPont Circle, just a stone throw away from the commander in chief and Smithsonian, it is the ultimate pedestrian location if you’re a tourist who wants to minimize the use of public/​private transportation and prefer walking.
Rooms are elegant yet understated and spacious enough for two people to walk around without bumping into each other.
As other Unilocalers have stated, parking is at a premium. The streets are usually packed and the parking garages will run you upwards of $ 45 a night. It is what it is.
Highly recommended.

I love this hotel, can’t wait to come back to DC and stay here. Prime location right in dupont circle, plenty of places around to venture too. Staff was really friendly and helpful. Room was very clean and modern. The heated floors in the bathroom are totally worth it.
The crème brûlée in the café is delicious. Also the breakfast is very tasty too.

Amazing hotel! I stayed here for my birthday in a studio suite with a balcony in the 9^th floor. This hotel is worth every penny. Unlimited non alcoholic beverages and nespresso will win me over every time. The staff was wonderful and walked us to the room where we received a fresh fruit plate and turn down service. The bar was great and so was breakfast. Good value too. I would stay here any time I’m in DC.

This has become our goto hotel when we get away for weekend dates. We first came here when my wife was almost due with our twin boys. Upon arrival we were given extra special treatment and upgraded to a more spacious room with a soaking tub and access to the concierge floor. Our stay was wonderful. The rooms are awesome and are a great deal!
We just came back now that our boys are almost two for a weekend getaway. During our booking, they remembered us and we got upgraded again to a suite. The entire staff here is amazing, the hotel is spotless and the rooms are spacious and extremely comfortable.
Highly recommend!

Beautiful Hotel! The location is ideal for being at the center of many attractions, eateries and transit in DC. Right across the street from Dupont Circle, the hotel is in a central location without having an painful amount of foot and street traffic (unless during rush hours) and it’s easy to get around and avoid excessive congestion.
The rooms are lovely and while not over the top, they are spatially comfortable and aesthetically pleasing. The housekeeping staff is excellent and practically invisible, not crowding the halls, and cleaning your room quicker than you can walk to get coffee without even realizing they were coming. I would leave in the evening and be back within an hour to see everything put back in its place, with a fresh water bottle and cup placed bedside waiting for me.
I really respect that they have cards that give the options for you to not wash your bedding if you choose to be more eco-​friendly BUT there should be an option to lessen light in the rooms during guest’s absence because every time I would return to my room at the end of the night or in the wee hours of the morning, all the lights would be turned on after I had turned them off when leaving for the day.
Tea and coffee in the early morning! And a lovely seating area in the lobby that faces the circle and gets great light! The internal bar is nice too although it’s often crowded but they give you a little tray of bar nuts and munchies.
The entire hotel staff is friendly, competent, charismatic, hard working and really make the guests feel welcome.
100% would stay here again.

Great hotel and great service for the most part, unfortunately it was NEVER stated to me that there was a $ 50 fee for parking online, on Hotwire (where I booked through), nor from any member at front desk when checking in. So of course, in checking my credit card statement and noticing an unforeseen $ 50 transaction, I called the hotel. The first person I spoke with transferred me to front desk where I then proceeded to leave a message for the manager about the issue who never called me back. I then had to call again the next day and he said there’s nothing he could do.
Working in a hotel myself for 5 years, I know there’s actually quite a bit that he could do.
So if you’re looking to stay here, I’d recommend it, but save yourself $ 50.00 and park for free at a metro station and take the metro into DuPont.
What a scam honestly.

Very expensive, but a really wonderful hotel in a great location. My parents got a beautiful suite on the top floor and the patio was amazing (especially for my smoking mother) and the heated floors in the bathroom were super cool. The bedroom was a little small, but the place was cozy, beautifully furnished and the mini-​bar being complimentary was clutch.

Outstanding service, great location, and fabulous amenities. My husband and I stayed here for one night while on a visit to DC. When we went to check in, our room was not ready and the were extremely accommodating and apologetic. They gave us a free round of drinks at the bar and upgraded us to one of the Level Nine suites. The whole time we were there the staff was incredibly attentive and responsive to whatever we needed.
It is conveniently located about 7 blocks from The Whitehouse and the walk is a pleasant one. It is surrounded by fantastic dining choices all within a short walk from the hotel.
The amenities are some of the finest that we have experienced. The Level Nine suites offer a fantastic experience. We plan to return in the future.

I was really happy with the location of this hotel, as well as the professional staff and modern amenities.
Perfect spot for out-​of-​towners looking for someplace that’s conveniently located near the touristy attractions. The hotel is only a block from the Metro and the White House, Smithsonians, etc. are a couple quick Metro stops away. Much easier (and CHEAPER) than taking one of those tour trolleys, IMHO. The hotel is situated in a cute little neighborhood — Dupont Circle — that has a ton of local bars and restaurants.
The hotel has it’s own bar (Bar Dupont) and breakfast café (Café Dupont — reeeeaaaallllyyy good breakfast) so it’s got the best of everything whether you’re in town for business or pleasure.
I’ll definitely be back here again!

I booked this hotel through the Priceline «Express» deal. So, I came to the hotel not really knowing what to expect. I got a room for my birthday weekend and initially I was scared that it would be too small, but to my surprise the room was HUGE. I stayed in the standard double room and there was sooo much space when I walked through the door. I was thrilled. Now a few things I judge my hotels off of —
Location: GREAT location! Literally on Dupont Circle… this hotel is near all of the attractions that I go to (I live in NOVA, so D.C. is basically a second home). I thought finding parking would be horrible because I know how busy Dupont Circle can get… but I found parking on the street so easily and literally right in front of the hotel.
Room itself: Like I said… the room was huge! The bathroom was also really big, which is always a plus. It had a nice modern feel to it that I loved.
Cleanliness: The room and hotel was very clean — I had absolutely no issues there.
Staff: Extremely friendly and helpful. Ran into no problems checking in.
Room Service: Bleh. I was too busy getting ready for my birthday celebration, so I couldn’t leave the hotel, but knew I needed something to eat before my night started. So, I ordered a flatbread off of the room service menu. It wasn’t very good AT ALL. After tip. it cost me about $ 20? Yeah… not worth it.
All in all I was extremely pleased with my stay here and I would definitely book a room again!

Die Lage ist perfekt, wenn man mal ohne Auto in DC ist, Metro Station nur ein Katzensprung, Starbucks gegenüber, der größte und beste Whole Food Supermarket wenige Blocks, zu den Monuments kann man sogar laufen, wenn man gerne zu Fuß ist… was will man mehr.
Zum Service: sehr bescheiden. Unsere Reservierungen waren nicht richtig zugeordent, so dass uns zunächst gesagt wurde, wir könnten nur eine Nacht bleiben (gebucht waren 4, gezahlt hatten wir vorab und zwar knapp 240,– pro Nacht!). Am nächsten Morgen nach Beschwerde und Vorlage der schriftlichen Buchungen konnte man das Problem dann lösen. So etwas nervt und kostete uns fast einen halben Tag Zeit, die wir lieber draußen verbracht hätten. Mein Gefühl auch aufgrund kleinerer Beschwerden in Sachen Housekeeping sagt mir: hier ist alles OK, solange man nicht auf die Servicequalität angewiesen ist.
Was uns richtig verärgert war die Tatsache, dass mein iPhone Ladekabel inkl. Netzteil innerhalb weniger Minuten verschwunden war, nachdem wir ausgecheckt hatten. Ich hatte es versehentlich in der Steckdose auf dem Nachttisch gelassen. Die Housekeeping-​Truppe wartete schon vor unserem Zimmer, wir waren spät… Sofort nachdem wir das Hotel verlassen hatte, fiel es mir ein und ich rief an… Man versprach sich zu kümmern… Nichts geschah… eine E-​Mail taggleich wurde zwar beantwortet, aber mit dem Hinweis, dass kein Ladekabel gefunden worden wäre. Ein Unding.
Zimmer: sehr laut, nicht dunkel, Ohropax und Schlafmaske also gleich vom Flieger mitnehmen…(Schlafmasken werden sogar gratis gestellt, stinken aber grausig nach Chemie). Die Lautstärke nervte mich am Meisten, obwohl ich selbst in der Großstadt lebe und einiges gewöhnt bin, es herrscht ein ständiger Hintergrundlärm, den man zwar mit der Zeit etwas zu ignorieren lernt, jedoch stresst er latent. Unser Zimmer war zweckmäßig, modern und recht eng, aber für ein paar Tage absolut ausreichend, zumal der Raum wirklich gut genutzt wurde und durch einen zusätzlichen Spiegel an der Wand optisch vergrößert und heller wurde. Wenn man nur übernachten möchte, wird man hier zufrieden sein. Tageslichtdusche überraschte. Klimaanlage geht sehr gut. Als wir ankamen, war es nach dem Regen kalt und in kürzester Zeit hatte ich die Bude auf 24 Grad hochgeheizt, ohne, dass es unangenehm gestunken hätte wie sonst oft.
An den langsamen Aufzügen merkt man, dass das Hotel eigentlich alt ist, jedoch erst kürzlich genoviert wurde. Warum die Aufzüge ausgelassen hat, kann ich mir nur denken (Kosten), jedoch bekommt man hier sofor den 80er Eindruck. Andererseits ist das Hotel nicht groß, so dass es eher ein Schönheitsmakel ist.
Insgesamt mit etwas Augenzudrücken ein empfehlenswertes Hotel, insbesondere aufgrund der guten Lage.