Vaughan Place at McLean Gardens

Avoid this place. Terrible management, very disorganized in the mail room (lost numerous packages of ours) trash always overflowing in the dumpster area (have seen rats), gym has not been cleaned/​maintained at all since we moved in 6 months ago, terrible job with the recent snow storm (my husband did more shoveling of the sidewalks than the property did)
numerous better options in the area

The worst management ever! Just spoke with one of incompetent staff in the office to complain about a sudden and unannounced arbitrary assessment of a hefty amount on condo owners. Shall be taking this management to the court soon should it persist with such nonsense.
Stay away from this place.

Just moved our daughter into Vaughan Place a few days ago. Simple application process; easy move in; clean and safe complex. Moving our daughter to DC was quite difficult for us to do as parents, but knowing she will live in a safe place is reassuring. Thanks to Guarav for making this transition smooth. Another review will follow after she has lived there for a few months!

I’ve lived in the Vaughan for nearly a year now and I can easily say that it has been incredible.
I did a lot of looking around the Tenleytown and Cleveland park area and settled on the Vaughan. I looked at Bozutto properties in the area, and decided on the Vaughan because of the attention to detail in the apartment, the amazing amenities, and the community feel.
Besides the beautiful apartment, my favorite thing about the Vaughan is the staff. They know every single residences name (somehow) and are always very eager to have a conversation. Their weekend night concierge just left and many of the residence are upset. Nothing was better than coming back on Friday and Saturday nights at 2 AM and being able to debrief with a friend at the desk.
I hope I can stay at the Vaughan until the time comes to settle into a more permanent place. I know all of the new infrastructure may drive prices in the area up, which may push it out of my price range, but that’s tomorrow’s Elliott’s issue.
Quality, community, luxury, and friendship. If you value those things, than the Vaughan Place at Maclean Gardens is for you!

I have lived in a one-​bedroom at Vaughan Place for a year and a half, and it’s definitely the nicest place I’ve lived in the DC area. Management is really friendly, and any maintenance issue I’ve had has been addressed the next day. They even sent someone out at 9 p.m. one night when I couldn’t figure out how to remove (and change) the battery in the smoke detector. I also like that they hold packages at the main building — I had a package stolen once at my last apartment building, so it’s nice they have a secure system for those. The neighborhood itself is great — it feels residential but it’s close to restaurants, stores, and an easy walk to the Metro. Very dog-​friendly, too.

Vaughan Place is a lovely community. a peaceful oasis in the city. very green and stately. Beautiful terrace homes, townhomes and a high rise. Beautiful pool.
Moved in August of 2014 and have been very happy. Ipek the Property Manager is fantastic.
Gated community and shuttle service to metro!

Maintenance requests get taken care of quickly. So far I have never waited more than 24 hrs. Concierge has been helpful in emergency situation like losing keys. Grounds are kept prestine. Excellent location with access to amazing grocery stores and my favorite bus lines H4, 96, and all of the Wisconsin busses. Overall, one of the better places to live in DC.

One of the better apartment buildings in DC. For a reasonable rent (already rare) you get excellent management, great neighbors, a quiet building, shuttle service to the metros, and a Giant grocery stores right next door.

It’s all pretty nice; grounds and maintenance are quick and hardworking, the residents are mostly cool, and the pool is fantastic when it’s open.

This has been my first apartment in DC and my wife and I have been relatively pleased. Our leasing professional Justin was wonderful to work with acquiring our apartment. We had some small issues when we first moved in, nothing major, which were addressed quickly and professionally addressed. These were simple things that you would deal with in any apartment like missing light bulbs, etc. Our only remaining issue is if we run our washer and dryer at the same time it will trip a breaker. This is an easy issue to deal with when you consider all of the amenities that Vaughn Place provides.
First of all you are right off of Wisconsin in a great location within a mile of three redline stops. Tenley town, glover park, and Cleveland park are all within walking distance. Easy access to rock creek parkway, mass ave, American university, and National Cathedral. 38^th st where we live feels like an actual neighborhood in the middle of the city. On street parking is fairly easy to get, and they have parking for an additional cost available off street. The gym is adequately equipped and the if something breaks it is fixed quickly. At the main building all packages get delivered there, and you get an email when a package arrives. I also can’t compliment enough how friendly and helpful the staff at the main building is. The apartments are dog and cat friendly. My wife loves the pool and the free shuttle rides to the Te key Town metro. They also offer cheap 5 $ a day off street parking for guests when they visit.
We aren’t planning on moving anytime soon, and I would recommend these a apartments to anyone who is looking for a place to live in the area.

THE WORST MANAGEMENT !!!
STAY AWAY FROM THIS PLACE !!
To bad this place as such a potential great LOCATION, Beautiful buidings…
They just need to clean this place out ! Hire some REAL professional for a start.
Good luck if you still are moving there, you have been warn !!!

Update: This is in response to the comment made by Management. Virtually none of our concerns were adequately addressed except for the cracked ceiling. We did not decide to stay here willingly. We would have left but the costs of breaking our lease would have been exorbitant. Had it been up to us we would have left already without thinking twice.

I have lived in one of the townhouse here for about 4 months now. Thus far it’s been a great experience, especially with the maintenance team and concierge staff. We’ve had a handful of service requests, all of which were taken care of in a timely and sufficient manner. One time I called on a Saturday and the maintenance team literally knocked on my door minutes after I placed the call!
The front desk staff are very friendly and helpful. The procedure for receiving, storing, and retrieving packages is very efficient and I can always trust that I will get my packages on time and when I need them, ²⁴⁄₇.
We are very much enjoying living in McLean Gardens!

I’ve lived at Vaughan Place for more than two years now. I don’t have any complains at all. In the Leasing Office, I have only dealt with Nikole. She has always gone out of her way to be pleasant and very helpful. She’s one of the reasons I just signed my third year lease. The maintenance is on time and efficient and the people at the front desk have always been very polite. It’s been a great experience so far!

I’ve lived at the Vaughn Place (low-​rise) for about a year now. Here’s my honest oppinion:
Pros:
— gorgeous apartments
— modern appliances
— community vibe
— great location
— nice pool
— friendly staff
Cons:
— the walls are PAPER thin! I mean I can literally hear my next door neighbor laugh and the little dog barking across the hall from me. I didn’t even know walls were even made this thin!
— I had a pretty big ant problem! The exterminator came and sprayed but the ants never went away. It took me spraying constantlyyyyy to finally be ‘ant free.’ I have a funny feeling once the weather gets warmer, the little critters will be back…
— Street parking can be a HUGE pain in the butt if you choose not to pay the extra $$ for a parking spot. Many of nights i spend a good 15 – 20 mins looking for parking.
I do enjoy living here but the paper thin walls are a HUGE turnoff for me. Who wants to hear their neighbors conversation or the dog barking across the hall? I actually think my college dorm room had thicker walls then this place. Ugh… I love everything else but hearing every little detail. They shouldn’t be charging the amount they do for rent when the walls are as thin as they are …
I was contemplating giving 2 stars because of the sound situation but I decided on 3 because the apartments ARE really nice!

One of the more awful places I’ve lived, and twice the price. They insist on bringing out 4 large garbage bins every single morning between 8 and 8:30 with an insane amount of noise and clanging, even after I asked them nicely not to roughly 12 times, and after noting that the garbage doesn’t come until around noon.
Came into my apartment multiple times without my permission. Front desk people are great though.

When I first moved in, I noticed ants in the kitchen and closet areas and asked them to send the exterminator. He sprayed almost all the walls of the apartment, including behind the stove, but the ants still came back, one by one. I found a couple on the windowsills (two of which are sealed shut, I found out why later) and still by the closet and around the «bedroom» nook of the studio. I also was seeing centipedes — 4 in two weeks, including one of the giant ones you never hope comes into your house. So I requested that the exterminator come out again. He did and used different chemicals for the ants than the first guy, which struck me as odd for employees of the same company. Two days later, a swarm of ants appeared on the windowsill next to my bed — there must have been 50 of them (the one window that wasn’t sealed shut). That was the last straw for me, and called the Manager of Capital Properties, who said she would «give me a deal» if I broke my lease, only charging me for half of one month’s rent, not whole. She took 4 days to get back to me, and while on the phone, tried to blame me for the bug problem, saying that maybe I brought them in with me. She also said that this «was not a big problem,» to which I responded, «what is your idea of a big problem?» I have been spraying every inch of my apartment with Raid and have not had the exterminator come back.
Additionally, in the first month of living here, there was a break-​in. One resident in my building (which is one of the outlying buildings, not the tower) left their door unlocked and someone came in and stole electronics. My problems with this are: they claim that the building is safe, it’s buried in the complex and it has cameras at every entrance and all over the gym. The possibilities are: someone living in my building is a thief; someone got in and was trolling the hallways looking for unlocked doors; or the maintenance guys saw them leave and took advantage.
No matter, it’s incredibly unsettling for all of this to have taken place in a «luxury» complex. I’ve lived in two luxury complexes and NEVER experienced the things I experienced here. I’ve never even experienced these things at any place I’ve lived before, luxury or not. If I’m going to be paying this much money, I’m not going to waste it here. (Written in September of 2011)

I’ve been here for 6 months. Fabulous apartment in terms of granite countertops, soundproofing, good location. Work orders have been completed promptly. Shuttle to metro is always on schedule. However, my bicycle was stolen from inside the camera monitored bike cage, in which it was locked properly and securely. Secondly, packages are never delivered on time. I had an important one delivered via UPS but it took them 2 days to find it to give to me. Then the power has gone out twice in two months. There aren’t any guidelines on smoking, so now with warmer weather my downstairs neighbor’s second hand smoke wafts in my window. Considering I’m paying for a luxury apartment, I expect to be getting luxury service.

Unfortunately, the property managers are completely unresponsive and blatantly uncaring. They’re nice to your face a time or two but in the +5 months I’ve lived here I’ve had several experiences where I’ve needed their guidance or help in some way and absolutely nothing has been done. Due to their negligence I did not receive mail for the first 5 months of living here. The property is beautiful, the units are great, and the neighbors are lovely, but the management is downright disgraceful. It’d be better to be an owner here and not have to go through them to get anything taken care of. It’s a bummer.