Colton’s Steakhouse & Grill

Our server didn’t have time to take care of us. Wasn’t very happy. Porterhouse was over cooked and our drinks where not refilled. And my silverware was rolled up in a dirty napkin.

Went there a couple years ago for a Veterans Day meal offer. I was told that the offer was for the day after Veterans Day, no biggie, we decided to eat there anyways since I hadn’t been to a Coltons before. I then experienced the worst country fried steak I have ever had. The gravy couldn’t mask the overuse of baking powder. Cutting into it was like sawing into a plank. Country Fried Steak is a hard recipe to mess up… won’t give them a second chance to rip me off.

We love going to Coltons. The food is yummy and the service (especially by Johnathan and Denise) is awesome. My husband and I feel like we are at home when we eat here!

We eat here about once every two months. Service is hit or miss. My wife gets the same thing every time. She asks for no mushrooms. Three out of five times she has still gotten mushrooms. I must agree with another reviewer that the staff has limited knowledge. What saves the place is the good proportions and the loaded sweet potato.

Just ate here and it was delicious, staff was great and friendly. Steaks cooked perfect. Food brought out fast! Been here millions of times before always great & will be back a million more!

This is a Texas Roadhouse. Plain and simple, a knocked off concept.
That said, the food was very good. I had the ribs and sirloin dinner. Very tasty but the portions were too large although this is what you should expect from a place like this.
Service was below average. I easily would have had another beer had they asked but they cleared my plate without asking. They asked if I wanted dessert but I was so full that was the last thing I wanted.
Beer selection was weak, very few options.
If you are going to copy a chain restaurant’s concept at least put in the time to ensure that you are better or at least differentiated in some way.

So, we thought we would just go get a nice meal at a nice looking steakhouse… were we wrong.
We had some questions about the food prep & I asked what was in one of the soups, since we have some dietary restrictions. The waitress seemed shocked that we would ask anything, knew NOTHING about the menu, & didn’t seem to understand she should go ask someone. So, I ordered a salad and the fettuccine alfredo, while my son & husband both ordered steaks & salads.
My salad, & my husband’s salad, came out first. We thought maybe the waitress would be right back with my sons.
In the meantime, a supervisor of some sort came by politely asking how our evening was, so I thought I’d try our questions on her. She also seemed surprised we had questions, and just like our waitress, had NO IDEA what the answers were. She said she would go ask, but when she came back she still couldn’t provide an answer as, apparently, no one in the entire back of the house seemed to know anything about their menu either!
So I tried my salad, and the dressing was AWFUL. It was bad. And I mean bad as in spoiled. When the waitress returned, quite some time later (we imagine she was on an extended break, & no one was covering her tables) I mentioned the dressing to her & by now we were becoming accustomed to the terrified look on her face when she clearly didn’t know how to handle something. I also mentioned my sons missing salad, & she disappeared (presumably to go look for it).
Meanwhile our dishes arrive. The fettucine alfredo was bland. To their credit, the noodles were done well and the sauce was a nice consistency. But there was no flavor. So I ask the «supervisor» previously mentioned, who was passing by again, if they have a pepper mill. More abject horror. She disappears, and a few minutes later we’re entertained by a scene about 15 feet from us, of the supervisor teaching the waitress how to use the pepper mill.
By this time my sons salad arrives, but my husbands steak is terribly overcooked. So after she nervously uses the pepper mill, he sends his steak back to be redone.
It was like the Keystone Kops of the wait staff world.
One final bizarre event in this episode: we filled out the comment card, explaining our story. We talked about the need for the wait staff (& the back of the house, in this case) to know the menu, and the value of training. We were inclined to believe the poor girl waiting on us was perhaps new, and we suggested proper training might help her. We mentioned the salad dressing & how dangerous it could be to serve customers something that could make them ill. To our surprise, the «supervisor» shows up at our table again, only to read the comment card in front of us & proceed to try and discuss our evening there. While we appreciated her apology to us, I feel like there is a Comment Card Protocol that she breached. The comment card is for the bosses higher up, to review & use in decisions on possible changes & improvements. Perhaps I’m just old school, idk.

Went here about a month ago. The food was great. We had some sort of blooming onion type appetizer that was very tasty. I had a steak for dinner that was also very good and cooked to the right temperature. Only downside was that I was craving a tasty beer to go with the meal and the staff didn’t seem to know what all beers they had in stock currently. When I asked if they had any kind of drink menu or beer list I was told yes but that it was out dated.

Love Love Love the food and people that work there very nice and food is great. I was there yesterday with my hubby and he had a hamburger I had chicken sandwish and it was very good and I took a bite of he’s and it was very good will go back there for our anniversary.

Quite possibly the worst steakhouse I’ve ever been to on multiple levels. Every time someone convinces me to go there I have to remind myself not to get a steak. I always do. I’m always terribly disappointed in it. The last visit I made spelled the end for me, however. After a softball tourney a group of us stopped by to get dinner. My wife went in with me to get a table or two (or four). The place was dead and it was around 7 pm. When they asked how many we said somewhere between 15 and 20 as we werent sure how many wives and girlfriends were also coming. The hostess rolled her eyes and brought over a waitress. They walked behind a decoration and said «what are they retarded? Can’t they count to 20?» Among other snotty remarks. I told her she could count on missing out on a huge tip and we took our business elsewhere.

This place is digusting and has really gone down hill. I had got the philly steak sandwich and it was very dry. As I was biting into I found a huge «use by this date» sticker.

Colton’s used to be great, but has really gone downhill the past couple months. Today’s lunch is a mushroom and swiss burger on which they forgot to put cheese, and a house salad also missing ingredients (tomatoes).
Just spoke with the owner, who said he’s really sorry and if I ask for him or the manager next time, they’ll be sure to get it right. Good to know that they’ll get it right if you tell them to??? I think I’ll pass on this place for a while, while they figure out what’s on their menu. Hopefully they’ll get their act together again soon.

The food was okay but the atmosphere was terrible. When your asked smoking or non-​smoking and your response is «definitely NON-​smoking!» you think you wouldn’t be sat right by the bar. The smoke was terrible and made my meal thoroughly unenjoyable. With being an asthmatic I will not return to Colton’s.

Not a huge fan! I have eaten there 4 times. Nothing has every been super good or super bad. I LOVE steak but this place falls flat for me. BIG disappointment.

Surprising for a chain place. The salads are fresh and chilled and the Filet is the best in this town which is amazing at only $ 18 and that includes the salad and a side. It’s hard to find a good steak cooked properly for a good price and this is, surprisingly, it.

LOVE LOVE LOVE everything i have tried from Colton’s! i have been there several times and the food just keeps getting better. i have not eaten anything there that i haven’t liked. great prices, an all around great family restaurant/​steakhouse! =)