Fido Fitness & Play

Fido Fitness is great. They are very proactive about communication. If my pet doesn’t seem to be feeling well or they notice something off in the house (like the alarm is off when it’s usually on, etc.), they will let us know.
Their walkers are also so sweet to our dog and give him lots of love!
If you are considering FFP, you should totally go ahead and work with them. The best pet service I’ve worked with!

Fido Fitness & Play has been walking my Border Collie for the past few months and so far they have been wonderful. I appreciate that they’re very flexible since my schedule varies. I’ve had last minute requests and they have come through each time. I found that other companies charge a fee for last minute requests but not Fido Fitness & Play. Their fees are reasonable and they have been nothing but professional. The owner, Ed, is a really nice guy too. He seems to go out of his way to keep his clients happy. I’m one of those happy clients!

Fido Fitness and Play has truly been a great addition to our family. They give quality service and go the extra mile to accommodate our crazy schedule. Ed (the owner) is just an all around good guy who works hard to keep his customers happy. He’s always responsive and makes it happen! Thanks for everything Fido. Keep up the great work!

Fido Fitness & Play is an outstanding pet concierge service. The staff is professional, and the care provided for our furry friends is simply phenomenal. The owner is responsive to the needs of clients and goes above and beyond to provide exceptional customer service. I recommend Fido Fitness & Play without reservation!

FFP has provided nothing but outstanding services. The owner is responsive and has provided great advice to me on raising a Golden Retriever. I’ve recommended FFP to several friends and employees and for those who have used the services; nothing but positive feedback. Keep up the great work, FFP.

I’ve trusted Fitto Fitness and Play to take care of my dog for the past year and they’ve been great. Ed, the owner, is very responsive and professional. The walkers I’ve had, Tionna and Donitto, have been awesome, and my dog Solomon loves them! I could not recommend a better service.

I’ve had positive experiences with FFP. Their staff is great at communicating (super fast email response times) and I find their prices to be very reasonable. They’ve definitely made returning to work after getting my puppy stress-​free.

I would strongly recommend caution when dealing with Fido Fitness.
I was a client for more than six months until I discovered that my dog walker was defrauding me out of walks and blatantly lying to me. He claimed he was walking my dog and left detailed notes documenting such. However, I discovered (through the wonders of modern technology after numerous suspicious activities occurred) that he was actually coming to my apartment just to write the note, then left without any walks (total process about a minute or so). This appears to have occurred for a while.
While I can understand stuff like this can just be a bad apple, and I initially hesitated writing a bad review solely on the actions of a single dog walker (who presumably was fired, but I don’t know this for sure), I was told the dog walker was a long time and trusted employee which made me wonder about Fido’s oversight.
But even after this I had continuing problems trying to resolve the fallout from this with the owner. His response to this situation was disappointing and his communications were mediocre at best.
If someone had a situation where their dog was repeatedly cheated out of dog walks (possibly to the detriment of the dog’s health), and was lied to, I would think the owner would go out of their way to make the problem right with the customer. That didn’t happen with Fido, despite my repeated email attempts with the owner to resolve lingering issues that still haven’t been resolved (and I’ve given up on ever resolving) months later.
Having someone take care of your ‘best friend’ is not a decision you should take lightly. Needless to say I have not continued to use Fido for dog walking services.

I highly recommend this service. We were out of town for two weeks and needed to leave our 14 year old golden at home. They fed her and walked her and took excellent care of her!!! She had some pretty serious health issues near the end of our vacation and Ed, the owner, was so helpful and responsible. He communicated with us regularly and took her to the vet in his car when she needed additional help. I am ever grateful to their diligent care! They were terrific!

I used Fido Fitness for approximately 1 year. In the beginning of my membership, I experienced nothing but professionalism from our dog-​walker as well as administration personnel.
Unfortunately, however, as the company made some transitions, I experienced unreliable dog walking services (one of the walkers didn’t show up on two occasions to walk my dog) and another didn’t follow my walking instructions even though they were written, discussed, and agreed upon).
The most recent experience that I had was when my 14 year old Shih Tzu was diagnosed with degenerative disc disease and was required to be carried outside while she was healing. Knowing that this was a special circumstance, I made sure to discuss this with management to make sure that this would be something that the walker would be willing to do and ensured that they understood the seriousness of the situation. I was told that this wouldn’t be a problem. However, I later found out that my instructions were carelessly disregarded therefore, I immediately cancelled our membership with this company.
Following this, I did receive a phone call to discuss what had happened with management and received an apology, however, I never received a phone call or letter from Ed (the owner) with any explanation or apology for the lack of professionalism that I encountered.
I would not recommend this walking company.

FFP is great! I don’t say that lightly when it comes to the care of my little fur mop. He means the world to me and I get nervous about letting people watch him (even my parents).
Not only are they always willing to help out when I’m in a last minute jam, but they are really good with my really weird dog.
My work is sometimes unpredictable and I’ve been known to call FFP just an hour two before a walk is needed unexpectedly. Not once has FFP not been able to provide me such last minute service.
Further, my dog is a rescue with a prior abuse history, so it was really important to me that I found walkers that would be gentle with him. I did a lot of research and asked a lot of worried mom questions before I finally chose FFP. No regrets!
They’re phenomenal. I wouldn’t go anywhere else.

I have been using this service for eight months now. It started out really well, and I don’t know what happened (change in management?) but then things got pretty bad. First they lost my dog! I had to drive around DC for 30 minutes and luckily I found her 7 blocks from where they lost her in one piece. Then even after this, they didn’t use the harness which I mandated because I didn’t want them to lose her again! Then they set me up with a dog walker that didn’t show up! And then they told me I could meet the new walker but sent someone random to my house without telling me (the only reason I found out is because I was running late and was still home!). I know they are cheap, but its for a reason. Maybe its because I’m military, but I’m shocked by the carelessness. If you want peace of mind that your walker will show up and walk your dog safely, I wouldn’t rely on them.

It is my pleasure to provide a reference for Fido Fitness and Play.
I hired Fido Fitness and Play to care for my Pomeranian Shih Tzu Maggie. I work long hours and commute between our MD office and our DC Office. I was extremely worried about going to work and leaving Maggie alone in the house for the whole day and did a lot of research on pet sitters in order to ensure he had the best care possible while I was gone.
They are extremely reliable, trustworthy and accommodating with changes in schedule and always returned my phone calls, text or emails promptly.
I stopped using Fido Fitness and play because I moved. The dog walkers truly care about animals and are genuinely concerned about their well-​being. Maggie and I would highly recommend her as a pet service provider.

I posted this review back in December 2011 and Unilocal filtered it for some reason? Anyway, this is a genuine review:
Fido Fitness took care of my dog Suki by walking her 3 times a day, as well as providing food & water (& love ;-) while I went out of town on vacation for 5 days. They did a fantastic job!!! I could tell that she was in safe hands because Ed is so on top of everything (& so so nice). Our walker, Patrice, was just great with Suki (who can be a difficult dog…) I came home to a very happy dog and detailed notes about her activities every day. Also, they have the BEST PRICES by far of any dog walking/​sitting company in the area — very very reasonable. I highly recommend them!

I just started using these guys to walk my puppy everyday. Leslie is the operating manager, and is incredibly responsive and reliable. Ed is friendly and makes sure that that the quality of services is high by staying very involved. Unlike most other dog walkers in this area, Fido ensures that my dog gets an individualized walk. The walkers came about 30 minutes later than my time range just once or twice. Otherwise, they have been very punctual. I’d strongly recommend them.

FF+P have been my dog walkers for a couple years now, and I couldn’t be happier. They are extremely friendly, reliable, great with my dog, and the owner is one of the nicest, friendliest people i have ever met.
my dog is somewhat of a psycho, and they have treated her well, and are very patient with her!