Jiffy Lube

It is not often that I take time to write a review online, but the expert, courteous service that I have recieved on multiple occasions from the technicians at Jiffy Lube in Washington, MO warrants recognition and my recommendation to others. I am not affiliated with this location or any of the employees, nor am I getting any sort of kickback to write this review. I started using this location for my company vehicle approximately 2 years ago and now I use this location exclusively for all of my personal and company vehicles. The technicians are friendly, knowledgeable, and go above the normal expectation to ensure that their customers are informed about the services they are providing and comfortable during their wait. I have used this location approximately 8 to 10 imes during the past couple of years and I have been very satisfied each time. I am always impressed when the technicians take time to call you by name and be realistic about what my vehicle needs now and what can probably wait for future visits – they realize that their customers may be on a budget and they don’t just try to up-​sell every single service imaginable. Several times the technicians have taken the time to make me aware of promotional offers they are providing to help me save a few dollars when possible. I have used other Jiffy Lube locations in the past and have not always been as impressed by the service and overall positive experience I have come to appreciate from the technicians at Jiffy Lube in Washington, MO. This location is definitely doing something right because my vehicles continue to run well and I continue to be a highly satisfied customer. I plan to continue to patronize this location for my automotive maintenace and repair needs. I recommend that others give Jiffy Lube in Washington, MO the opportunity to earn your business because I am confident that their team will provide you with fast, reliable service and an excellent customer experience that will keep you coming back.

These guys were great to me. I needed a safety/​emissions test done and the jiffy lube near me did not do them on weekends. I was in and out very fast and they were very nice. Would definitely go back. Not busy at all, even for a Saturday.

Both my mom and I have recently started taking our cars to this location for both safety and emissions/​oil changes. We have NEVER had an issue, they are very friendly and super quick. We were in and out today in about 20 minutes (and there were several cars ahead of us). Thanks guys, you’re the best!

I would put zero if I could. Service was unacceptable and overpriced. I only went here because I needed an emissions test done but decided to get my oil changed while I was there. The two attendants were creepy and unprofessional. They conned me into paying more than I should have and even chipped part of the paint off my door. When my car was finished they had opened the door before I came out so I wouldn’t notice the damage and it wasn’t until I got home that I noticed the giant chip in my driver side door. No way to prove they did it, but it was not there before I went to jiffy lube. Definitely never going back.