Saving Grace Pet Care Hill East

This company has several locations, but the one in Capitol Hill East on Maryland Avenue is significantly subpar for a variety of reasons. First, the person arranging the service, Karl, is very curt and impolite on the phone. While our walker George was a very nice man and trustworthy as well as great with the dogs, they could never schedule him effectively so the hours he would come to take out the dogs varied immensely and made planning difficult. Lastly, Bonny, the self proclaimed «doggy lama,» is involved and she is erratic and unpredictable. After charging us $ 250 for a «instructional session» where she continuously boasted about how our best decision was to hire her, she proceeded to simply sit down in front of us and read to us from a packet of information that one could easily get off the internet. When asked subsequently for a” hands on” trainer, she was offended and fired us as clients without warning leaving us very short notice to find a substitute dog walker. I would avoid this business at this location as the personnel is unpredictable and acts erratically and unprofessionally.