I can not comment on this article about the situation, But I can state that I over heard tthe phone conversation between Tiffany C and the owner-manager and it was hostile, nasty and no trying to resolve this issue. If a person can not work with you over the phone and you are the customer where is the customer service? I personally will pay for customer service not for owner rudeness.
Mike H.
Rating des Ortes: 5 South Plainfield, NJ
Best shop in NJ! dave did 90% of my tattoos and there all flawless the owner andy is a cool guy too. Really relax shop and they always go the extra mile to give you the best experience.
Tiffany C.
Rating des Ortes: 1 South Loop, Chicago, IL
I initially had a tattoo placed on my foot about a month ago, within 2 weeks my tattoo looked as if someone had taken a pencil and outlined my tattoo it had faded so bad, it was really bad. I was told by the artist that it may be a difficult but the part of my foot where I had it should be okay, and with the ink we should be okay and there shouldnt be problem. I am not mad about the outcome, but I did think that they would be professional to work with me when I called to complain about needing a touch up. The owner told me that he stated the hands and feet are not guaranteed but I never spoke to him about this only the artist. I think the least you could do would be to agree to charge maybe ½ of a normal touch up, but not too take any credit for your work is absurd. It is like me putting in stiches at work and not event taking a look at them when a patient has concerns about the outcome of them. Just sucks. Also the owner kept saying we are not responsible for healing, I healed just fine the work just sucked! I have no signs of infection or any problem healing, believe me I am a physician I would know. Stay away.