Scratch Cupcakery

Delicious cupcakes! I’ve tried cupcakes all around the US and always think that these are better! My favorite is the Sully, like a monster cookie cupcake. Cake is very moist and they have tons of fun flavors to try. Chocolate cake is delicious albeit very rich. White cake cupcakes are my favorite though.
AND by the way, their chocolate chip cookies are amazing! Rich dark chocolate taste, buttery, nice and thick and soft. Honestly the best chocolate chip cookie I have ever had and trust me when I say that is saying something. One *might* be able to make a cookie at home that is almost as good as these but I’d say 98 percent of people can’t. It seems like they use good quality ingredients and have some sort of technique that makes them taste so good and bake up so well. They sell their cookie dough in little containers too so you can make them fresh and warm at home whenever you have the craving!

So scratch cupcakes. This place I saw all the time, cause we usually go near there to gamestop to stop on by for video games. Well the day before my birthday I went in to get some recommended cupcakes to give out to my friends. Sure I’m suppose to get the cupcakes. Nah I like sharing things. Better then getting some things all the time. Anyways I bought a total of 24 cupcakes in a box. With 4 flavors. I ate Tue chocolate chip one and it was simply amazing. The service was nice and her reccomedations were spot on. The ones I picked out were very popular so I’m glad my friends enjoyed this on my birthday a month ago. I will go here again whenever I need a cupcake or two. :p

Simply awful! There is no way to give a review to a product if the store is not open during its posted business hours. Evidently, it opens «whenever» on a regular basis according to personnel at businesses in the same strip mall.
This location is NOT a place to use for cup cake treats for office staff. Terrible and disappointing, given good experience I had with their DSM location

Scratch cupcakes will ruin every other cupcake for you. Yes, they are that good.

This place has an amazing assortment of awesome cupcakes that have buttercream frosting, what’s not to like? I have never had a bad experience at a Scratch bakery. This place is a must if you come to Iowa.

Very Rude & short on the customer service side! The cupcakes are yummy but the service is rude and will spend my $ 22 a dozen elsewhere!

I’m a big fan of this cupcake shop. I typically shop at their location in Cedarfalls. But I have stopped here on occasion when I’m in Waterloo.
I was greeted immediately upon entering today. By a nice polite gentleman. I was the only customer in there at the time but he was really nice. I needed two dozen cupcakes for work and I didn’t care what kind. He made sure that there weren’t any Noctor peanut allergies before he started to grab the flavors.
He asked me what my holiday plans were and how my day was going. I felt he genuinely cared about his service.
The place was really cute and not over-​the-​top. They have cupcakes but also offer drink options. I just got my two boxes of cupcakes and nothing else.
They have a little bit of seating inside but not too much. They have drawings of their cupcakes up on the wall. The place is very calming and clean.

We are addicted to this place. Not only did we stop on the way up to Minneapolis we stopped on the way back. My wife called her co-​workers who we had brought cup cakes to before and took their order.
2 dozen cupcakes later we were on our way.
I don’t know what to say about this place except it is worth the stop. We have been to both locations and had awesome product from both. We all have favorite flavors but we also try, and are never disappointed, when we go outside our comfort zone and order something new.
Makes me look forward to our next road trip through the state…

As I’m from out of town I did not know what to order. I asked for the workers opinion and half-​heartedly got an answer about the everyday cupcakes. She seemed to be annoyed with my question. But I took her advice and got the wedding cupcake (almond). Very sweet but tasty! The cake was light and perfect.
Others in my group got Cuppy Chow (the cereal topping tasted very stale), a mint frosting cupcake (he hated it and barely even ate half), peanut butter cup (yuuuuuum) and a chocolate one with no frosting maybe called a mudslide with something like a cheesecake filling (ehh, wouldn’t get it again).
All that to say… take their advice and get one of their everyday cupcakes if you don’t want to be daring. There’s a reason they offer them everyday! Also… don’t ask them too many questions or they will roll their eyes at you thinking you don’t see it.

Great tasting cupcakes with delicious frosting! They are not made on site, they are delivered from the cedar falls location.
Staff is friendly and helpful. Overall a great stop for a dessert fix!

This place is amazing. I reccomend the birthday cupcake «Oh Happy Day.» Make sure to try new things there as I have never had a bad cupcake. They also have a specialty cupcake that is different every month. They’re usually very interesting and different. Give ‘em a try!