A New Attitude Full Service Salon

I had Kim do my hair. I had it trimmed, blow dried and a color. She did a very good job. Gave me some volume and it stayed very pretty even with very lil hairspray which I liked cuz I’m not a fan of hairspray. Only negative thing was (which was not really my experience) another woman coming in for her hair was waiting to be seen for a while because of lack of communication. I believe they just need someone constantly in the front.

I’m new to Watertown, and I specifically drove to the spa just to check it out. Well, I ended up making an appointment for a week later for mani/​pedi and a blow-​dry. When I showed up on the day of my appointment, I was not in the book, so I had to turn around and leave. They were not very apologetic, they just did not care much. I ended up returning the following day for nails and a blow dry. I wanted a gel manicure, but there is only one person in there that can do gel (the girls basically rent the space and work as independent contractors). So I had to settle for a regular manicure and pedicure. The girl that did my nails was sweet, but she did a so-​so job. She seemed scared, did not cut my nails much, or my cuticles, and she applied only one layer of polish. The blow-​dry was a waste of money. I could have done it at home, so save your money. Overall, not a very good experience. I left that place with the feeling that they are unprofessional, there is lack of communication between the employees, and they don’t care much about keeping their customers. I won’t be going back.

If you’re looking for a new place to get your hair cut, I can’t recommend Tammy Sue at A New Attitude enough! After being in Buffalo for a few years and coming back, Tammy is still the only person in the area that I’ll trust with my hair. She’s very receptive to changes you want to make before and during the cut and always works with me to make sure I’m happy with how my hair turns out. She’s cut my hair for years and I wouldn’t consider going to anyone else.

I went to this salon for the first time and totally upset. I asked for long layered hair cut. But this is the worst long layered in my life. I always cut my hair with this style, never change it. I’m very picky about my long layered hair cut. Rosemary cut my hair round at back side, no layer at all, just a little layer at front side and not even right and left side. She cut my bangs, I ask for side bangs, but I got my bangs can’t be brushed to side at all. She straight my hair with flat iron while it was still damp, then my hair still rough after 3 times washing. Everytime I went home after hair cut, my hair was always bouncy and soft, with beautiful style, but this is the first time I went home with rough and tangled hair. I’m still upset till now everytime I saw my hair in the mirror.

Went to their new location in Sackets Harbor and it’s lovely! Charming and clean, they had just opened so the service was a little bit slow but they did a great pedicure! Very thorough! Cute little place right in downtown — I will go back!

I just recently moved here, and it is always hard to find a new place that does good color. This is the one, and it is the cleanest salon I have seen in a long time. The staff and is friendly and knowledgeable. A++