Ideal Fence

Ideal had the best price, great customer service, professional installers, and a really fast turnaround. Couldn’t have gone any better.

This company has done work for me two times so far, and every time has been professional and on time, at a price better than the competitors I called for quotes. They were able to install a vinyl fence that matched the wooden one that I had, that was rotting out. When they drove by today, working on a different job, the owner noticed that something on my fence needed to be repaired, so he called me and told me that he was sending guys to fix it. That’s top quality service.

I cannot evaluate the quality of this company’s current work. It looks like others have appreciated the product. The fence we have was built 13 years ago by Ideal Fence, and almost all of the fence posts have rotted below the ground. In interactions with one of the owners (or perhaps he was only a hired employee?), I was very disappointed by the lack of service and the person’s attitude and failure to respond timely. We ultimately hired another firm in town.

Ideal Fence installed a beautiful white vinyl fully closed-​in fence for my backyard and removed the old fence in 2 and half days. I only met them in the first morning before they started the job. Once they understand what I need, they installed the fence exactly the way I want. The price is good and there is no surprise when the job was done. They were very busy (summer 2014) I was told there are 5 weeks waiting period before they can start. I waited for more than 5 weeks, then I called Eddie, his crew came the second day.

I highly recommend Ideal Fence. I worked with Mark, one of the owners and he listened and was able to accommodate the design and installation for some unusual circumstances. The crew was top-​notch: on time, polite, hard-​working, meticulous and they cleaned up after the job perfectly.
While I had been told that my job would be done in about six weeks after the deposit it turned out that they had an opening much earlier and they were able to come the day Mark called and complete the work. In terms of staying in touch, I found that communicating by cellphone with Mark worked fine; he returns calls.

I had a white vinyl picket fence installed last year by Ideal Fence and a year later, I have to admit I am very satisfied with their work. We have a corner lot and the front yard is a little tricky with a double gradient. I had called up several fence companies and all their quotes came to around the same price, maybe a few hundred dollars here and there (barring Home Depot’s quote, which was at least a 1000 dollars more than the highest quote I received from local contractors).
I decided to go with Eddie (who I believe is one of the owners of Ideal Fence) because I felt he best understood the complications with my yard.
I was not disappointed. His crew came in and did the work within a week of me handing them the job. They tackled the gradient and the corner very well and left me with a very sturdy fence. They even took pains to see that there were no openings left by which my dog could escape out onto the street.
So, now I do not have to worry about inconsiderate people taking a short cut across my front yard or someone’s dog pooping on it.
But of course, my dog is free to poop on it as much as he wants!

I am giving Ideal Fence a 5star because of their followup/​customer service. I have had them install fence in three different configurations around my yard. Each time adjustments needed to be made. They already had my money, they had already done the job, but yet they came in a timely manner and adjusted and fixed. They worked with me to make my requests seems reasonable (which might have seemed I believe a bit of a fixation to them!).
Their scheduling is not perfect, but think of it as a collaboration — you have to keep checking in with them. It’s worth it for their service.

I was also surprised by a few of the negative reviews on here, since I did not have a bad experience.
I was looking for a company to install 2 8-​foot vinyl fences with a gate on the side of my house. I got 2 quotes. The first company quoted me $ 2,500 and Ideal quoted me $ 1,500 for the SAME EXACT JOB! I could not believe how expensive the first quote was, so I called Ideal immediately and told them yes, please, install them!
Eddie, could not have been nicer; he came out, did the dimensions, and left a quote in under an hour He said it would be done within 2 weeks (it was done in less than 2 weeks). They just did it yesterday and I seriously could not have been happier! It looks amazing! The wooden fence looked so bad and was so embarrassing. No longer the case. Highly recommend Ideal!

I’m a bit surprised by the negative reviews because I had a great experience. I initially called Ideal Fence for a quote for a small back fence. I was afraid no one would want such a small job, but since my house is very close to their offices, I figured it was worth a try. The owner came to measure and give me a quote. Since it was a small job he didn’t require a deposit but said they would then need payment on the day of installation (not a problem). The price was very fair.
My driveway had just been re-​asphalted, and he even mentioned that his trucks would be careful when they came. They came the week that they said they would, and the installation guys were very careful with the truck. They were nice guys, funny, and did a terrific job. Then we got to joking about fences being good neighbors and why didn’t I want a fence on the other side to block some unsightliness in the neighbor’s yard. I said I didn’t want to be too boxed in (it’s a small area), and that I wanted to be able to put some plants. He suggested a matching fence that could go only part of the way across and that would start a few feet off the ground so I could still have plants underneath. I liked that idea, so I had the owner come out and measure again.
Within a few weeks they installed the other fence. Tonight I sat on my patio. Some people enjoy a nice view — I enjoyed my lack of a view! My fence looks fabulous. I went to drop off my check the following week to their office — you can walk around the factory floor and see samples of everything. Everyone was very nice to me. I was treated with respect, and I got a nice product and service at a fair price.

Found them on Angie’s List where they get all A’s. I was impressed, they were cheaper than their competition by a lot, came by when promised and did a great job. I’m surprised that they have so many bad reviews here. On Angie’s List they have over 40 reviews with an A average.

I saw this fence company on Angie’s list and they had a great review so I called them and within a day they came to look at my fence, which had been slightly damaged from the winds of a hurricane. The owner of the company came to look and quoted me what I thought was a reasonable price for the replacement of posts, caps and bringing the fence back into good condition; this fence is 10+ years old… Honestly, I thought he would say it wasn’t worth his time but instead he took my meager down payment and said that they would be back between 1 – 3 weeks depending on the weather, which has been rainy.
I called the companies answering service, it was the beginning of the third week of the time frame set, last Tuesday and within an hour I had a call back from the owner saying that he would come by Friday if it didn’t rain… Unfortunately, it rained on both Thursday and Friday and he called me on Friday to tell me he wasn’t going to be there. Instead on Monday morning he called, showed up, and I have to tell you he and his assistant did an amazing repair job… The owner was actually working… He is a great guy, very personable and very thorough. I mentioned to him that his reviews on Unilocal were not great which really seemed to bum him out. I told him that most of the comments where that the company did not get back to people within the allotted time set by Ideal and he in all earnestness said that they have been really busy and yet try to get back to everyone as quickly as possible, which was absolutely my experience. I had such a great experience with the Ideal Fence Company today that I made the commitment to come on here and say that they are great.
I really highly recommend them, here is my advice… when the owner comes to quote your job and gives you a time frame for the job to be done by and if he isn’t there by the third week or whatever he sets for your fence job to start by be patient, realizing that weather really affects the time frame that he initially quotes you, and do not be afraid to give them a call they are totally reasonable to work with.

This company was recommended by our realtor so we called. They quickly came out & gave us an estimate. We decided to go with them but now 4 weeks, 3 emails, & 5 phone calls later, we can’t get a response from them. Not going with this company any more! Starting the process all over again & the dogs are not going to be able to enjoy the fall weather without me watching them. Very frustrating!

I called Ideal to replace a fence. The man was great in indicating it could be shored up for a few years and then replaced; he also took measurements to replace a gate. That was in the spring. It is now the end of Sept. and although many times he said he would come… he has not. I am canceling the work request and would never use this company again.

Based on the review on Unilocal,I called Ideal Fence for a gate to be installed in my alleyway. After a few tries with the answering service (you never reach the company itself), I got a call back and the man reluctantly agreed to come out and give me an estimate. Since he was so grouchy, I was cheerful and told him that I had heard good things about his company and was definitely going with him. He came at the appointed time, took measurements, etc. Said gate would be ready in about 4 weeks. Fine. Eight weeks have passed. I have left many messages inquiring about the status of the gate, but have received no call-​backs, no news, nothing. Do I have a gate or not? I do not recommend this company.

We did not have a good experience with Ideal Fence. Our yard was ¾ fenced in, but with a toddler we wanted to completely close it up. We have a small yard so this is not a big job.
They were quick about giving us an estimate and taking the 50% deposit. They told us the fence would be up in 1 – 4 weeks, most likely within a week. After 3 weeks, we never heard from them, so we called to check in. They said they’d come the following week. We never heard back, so we called again and they said they’d come the following week. Finally, after we waited for 6 weeks, we called them again. «We can come tomorrow,» they said.
They did come the next day and the workers did a fine job. It took less than an hour. However, we were very upset that they took our money and kept delaying without even calling us to keep abreast of the situation. I’m assuming that since it was a small job, they kept throwing us to the bottom of the list because it wasn’t a big enough money maker for them.
We will not be using Ideal Fence again. It was frustrating and I felt we were treated very poorly. When we told them how we felt, they didn’t really seem to care. Oh well.

My first review! A fence company. Nice.
Last year my dog was in the backyard, saw another dog up the drive and across the street, ran up the drive and across the street to accost the other dog, and got slammed by an SUV. Sniff. It was horrible. He’s okay now (see my next review: Emergency Vet), but it was something I definitely did not want happening again.
So I needed to fully fence in the backyard, including putting a gate across the driveway. I had no recommendations to go off of, so just called fence companies randomly from the phone book. Of the 4 places I got estimates from, Ideal Fence was not only the cheapest, but also the friendliest. Not a hard decision really. And it seems to have been the right one.
Scheduling the work took awhile, because this was during the rainy season that was Spring 2006. Ideal Fence kept me updated all the way, till they finally came out and did the work. I never felt like they were putting me off. They worked efficiently, and again, were very friendly. They finished in the amount of time they had projected it would take. And the fence looks great. The gate works great. Couldn’t be happier.