LaFauci Tile and Marble

Outstanding service! The staff couldn’t have been more patient and helpful for first time tile buyers.
Highly recommend you make them your last stop in your search.

I was so happy to walk in to LaFauci Tile. Joe was perfect in his role as designer,
sales and teacher about a product that I found overwhelming. I was able to make
a selection and feel like he cared about the final choice I made even though I was not
buying the most expensive tile in the showroom.
I will be returning soon to finish my second project with LaFauci Tile.

Stephanie provided great advice on what tile to select when rebuilding our cape house. She guided us to select modern but classic tile that will work well in a cottage. We had to stop in to LaFauci Tile a number of times and got to chat with Joe LaFauci and Stephanie. What nice people! My thanks to the whole team for making tile selection such fun!

LaFauci Tile was superb to work with! We began in the showroom with Joe LaFauci and his associates Stephanie and Michele who were an excellent source of information and provided us wonderful guidance on tile selection and were patient with our many questions. Joe also was very helpful in making sure our order was placed and the installation schedule was set according to our needs, and put us in touch with Monique’s showroom to be sure all of the fixtures and trimming we ordered were closely aligned with our scheduled installation. We renovated and re-​tiled two full baths and a powder room, including removing a tub in one of the baths and replacing it with an elegant shower stall. Saverio LaFauci did the entire tiling and installation, and we can’t say enough positive things about working with him– from his warm presence and punctuality, to the excellent craftsmanship, to his checking in with me at my office at day’s end to learn if everything was to our liking. We are thrilled!!! And, all of this at a very fair price. If we have another project, we will definitely go to LaFauci, they are the best!

I have had the pleasure of working with Michele on two separate occasions to purchase special order tile. Each transaction has been smooth and without aggravation. Michele has been attentive and very quick with a response even when I have emailed her for the hundredth time. I have worked in construction for 12 years, so I know great customer service when dealing with a supplier. It has been a true honor to deal with Michele at LaFauci Tile and I will look forward to continuing our relationship for many years to come.

After visiting 3 other tile stores in Watertown, it’s clear why LaFauci gets the best Unilocal reviews. They were really the only place that helps you focus on picking tile that will work with your particular project and other materials, not tile that you just like. We worked with Stephanie, who was incredibly helpful, nice and really made it an enjoyable purchasing experience. In the other stores, it was more of a well here’s some tile, pick out what you like. At LaFauci, she guided us through the process, lent her expertise, but also was skilled enough to know when to step back and let us decide. Definitely top marks all around.

I highly recommend LaFauci tile! I have purchased tile there for 3 different rooms. Joe LaFauci is a pleasure to work with. He is helpful, knowledgeable and has a great deal of patience, which he needed to work with an indecisive person like me. Stephanie was also a tremendous help. Our installation was done by Joe’s dad, Saverio LaFauci and it is perfect! He truly takes pride in his work. This is the best place to go for both the materials and the installation. A wonderful family to work with!

I started a home renovation project nearly 1 year ago. Spent a small fortune at the Design Center with my interior decorator in tow buying tile. Picked tile that was beautiful, expensive and came with a 6 – 8 week lead time for delivery. Fast forward to last week when my contractor called to say that no tile was chosen for a hallway/​pantry. He told me to go to Home Depot and find something. I did actually go to The Home Depot just in case… but a quickly left.
I have purchased from Roma tile many times in the past. I have been hap with the product, but did not want to deal with their (lack of) customer service. I went to Unilocal and searched for tile. — and the rest is history. 1 week, beautiful tile, excellent customer service (Stephanie) and the owner (Joe) is customer service oriented as well. My only regret is that I did not go there BEFORE I went to The Design Center. If I have the courage to undertake renovating the other half of the house I will absolutely begin the project with LaFauci Tile and Marble.

Great service and a huge selection of tiles. We got beautiful glass tile for a fraction of why it costs elsewhere!

A great store with LOTS of great options. Joe is really incredible. He was very helpful with ideas and suggestions. I love that he does not push his products, but tries to help the customer get what he/​she really wants. He spent a great deal of time with us and allowed us to borrow sample tiles to take home.
A great place with great service!
Tanya and Josh

I have to admit I haven’t yet made a purchase at LaFauci yet, but my first visit there to get ideas for my bathroom remodel will certainly not be my last. Even though I am new to choosing tile and didn’t really know what I was doing, one of the staff members (Kara) spent about an hour with me personally going through some options based on the color schemes I like. She made great suggestions and listened well to my opinions too. I was very impressed and hope that this store keeps up the great customer service!

LaFauci TIle and Marble is a great place for getting tile. My elderly mother recently wanted to redo a bathroom and joe worked with her on three different visits to the shop. My mother can be difficult and joe showed amazing patience. The variety in the store was great and my mother was thrilled with the final product. Joe also gave recommendations for plumbers and where to get the fixtures to match our tile. Overall a great experience.

Stopped in early this afternoon, looking for tile to renovate mom-in-law’s small bathroom. The selection was excellent (as an architect, i’ve seen tons before) and well organized. The young lady who helped us was very helpful and patient, going thru many options. Ultimately she provided us with four full size floor samples to borrow so we could bring them to mom (who is 80) for her to make final choice. Great experience!

This is a GREAT store. They have so many different styles to suit anyone’s taste, but the best part of our experience with LaFauci was the customer service. We worked with Christina, who let us browse the store. Once we picked out a few styles we liked, she helped us put together a beautiful set of floor and wall tiles for our bathroom. We weren’t really thinking about price when we picked out our tiles, even though we had a tight budget. In the end, we found out our design was outside our budget, but with minor modifications, both Christina and Joe LaFauci helped us buy the tiles we wanted AND stay within our budget. They also mentioned that they inspect every tile before selling it to the customer. This ensures that there are no defects that might lead to cracking during installation or years down the road.
I would recommend this store to anyone who wants beautiful, high end tiles and needs to stay within a budget.

I never think twice about referring all my business to LaFauci. They appreciate my client’s business just as much as I do.

My wife and I recently walked into LaFauci after an exhausting search for the right tile floor to complete our newly renovated kitchen. Joe was extraordinarily helpful from start to finish and literally tore his showroom apart making sure we left with exactly what we were looking for at a reasonable price. He guided us through all of our questions and concerns after the big box retailers were unable to provide adequate assistance (or quality product for that matter). My only regret is not visiting LaFauci Tile sooner. Thanks again Joe, we’re incredibly happy with our new tile!

It wasn’t a particularly big job he did for me, but his extremely helpful attitude and willingness to please was well beyond the norm. I had just finished a costly installation of a countertop by a big box store, and there were some small pieces of the job that needed remnant pieces. Late in the afternoon on a Saturday Joe measured out a couple of pieces of granite for me, custom cut them, and charged a very meager sum for the work. Made me feel real guilty about having gone to big-​box land, and reminded me of the little extras you get from working with a local, family business — not to mention the satisfaction that comes with shopping local. Next tile, counter or marble job I do, I’ll go to LaFauci first and give the remnant business to HD.

Been working with Joe for a while now. We are a local bath and kitchen remodeler and we send our clients to LaFauci for their good service, reasonable prices and great service. Will continue to work with them.

I’ve been impressed with the creativity and service provided at LaFauci tile. Picking tile has admittedly been difficult for me, but Joe has been an absolute pleasure and professional to work with. He has been very helpful and would recommend LaFauci Tile without reservations to friends and family.

Excellent tile store. Great service, great selection, and great prices. Joe helped my mother and I with almost every tile in the condo we renovated. He had great advice and if he didn’t have the tile in store — he went on a mad hunt for it. He also made sure that his store offered the lowest prices.
I would not go anywhere else — I had an excellent experience with them.