Perfection work with two leather seat bottoms on truck. Entire process was smooth. My impression if told that they can do the project… then that is going to happen.
Nick M.
Rating des Ortes: 5 Aptos, CA
We had 4 dining room chairs to be reupholstered. We called around to several places and liked Glenn(the proprietor) on the phone. They also offered the best price. We took the chairs there and he had them done in 2 days. The workmanship was excellent and the chairs are so much more comfortable to sit on now!(oh, and nothing bad about the part of town, except it being low-income).
Brian M.
Rating des Ortes: 1 Santa Cruz, CA
I went down to his shop, despite the reviews, and had to walk away. His shop, specifically the office, was disgusting. Leaving my nice car at this place is not happening. Bad part of town, the owner was gone at 10:00 am on a Tuesday, the helper stated he was out playing golf and not returning till«tomorrow, I think»… Anyway, leaving anything there is a problem, awful part of town. It’s your choice, a good shop or this place.
Mike P.
Rating des Ortes: 5 Aptos, CA
As upholstery cleaners ourselves, we have referred Ray’s many many times and have had only great feedback. Personally I have used Glen and his crew a few times to work on motorcycle seats and have been very pleased. I love their auto detailing service where they remove the seats and carpeting from the auto to very thoroughly wash the carpet kit from both sides.
Ryana M.
Rating des Ortes: 1 Santa Cruz, CA
Glen is a crook! His dad ran a great business, Glen will take your money and do a horrible job! He’s never in, just out playing golf on your money… If his dad did not give him the business, Glen would be unemployed… Seriously, take your car to a professional… Not a chunky hack like Glen…
Elena G.
Rating des Ortes: 5 Watsonville, CA
Rays reupholstered my antique Mission oak dining room chairs, which involved tightening up some wobbly frames, filling in old tack holes so new tacks would hold, repairing/retying the 100 year old springs, all new stuffing and canvas, then new fabric and tacks and welting. NOT an easy job to do right, but Rays did a fabulous job and finished before the due date. I’m a VERY picky person :) who will be taking other furniture to Rays in the future. I highly recommend them!
Kate R.
Rating des Ortes: 5 Santa Cruz, CA
Needed a zipper on a guitar bag repaired. My tailor couldn’t do it and recommended I find an upholsterer. Tried a few who couldn’t do it locally in Santa Cruz, so drove down to Watsonville to see Ray. He took one look at it and solved the problem in less than 5 minutes. Then he wouldn’t even take any money for fixing it! Wished us a Merry Christmas and sent us on our way. This guy knows his stuff and is super nice. I will definitely be going back to him when I need any other upholstery help. Go see Ray!
Philip W.
Rating des Ortes: 4 CA, CA
I had Ray’s recover a motorcycle seat for me and they did a great job. The seat needed to be shaved down a little to help with lowering the seat height for my wife. Also, we decided to go with the gripper fabric because the bike is a dual-sport and sees a fair amount of off-road time. Ray’s guys were able to replicate the passenger grab-strap at the back of the seat, just like factory! The only reason they’re not getting 5 stars is because communication is a little slow, but that’s forgivable considering the great work they do. Thanks Ray & team!
Lesley N.
Rating des Ortes: 1 Royal Oaks, CA
I have had a horrible experience with these folks. They had my couch for seven months; completely did it wrong and not per our discussions and instructions, wasted very expensive fabric, left the thread ends uncut throughout the pillows, they were supposed to wash the fabric before using it — they did not and hosts of other poor workmanship. Now, the owner is refusing to make it right. It will be necessary for me to bring this to the Court for resolution. They have NO clue about designer anything and the owner pays no attention to the work being done by his employees. I strongly suggest you look elsewhere unless you want a terrible outcome like mine.
