SpeeDee Oil Change & Auto Service

Very quick oil change, in and out within 30 mins and they vacuumed my car. Oil can Henry’s doesn’t vacuum my car. Thanks guys!

This place is garbage! Don’t go here. Thought I’d take my car here for some service to save me some time, the kind of way they work here is if they see that you aren’t familiar with cars, they’ll try to find a way to rob you by over charging for services. Or trying to convince you to get service you don’t need.

If I could give no stars I would! I have been going to this place for a couple years, but this last time I brought it in for a basic tune up that was to be around $ 88.00 ended up costing me well over $ 300.00. Turns out they found something wrong, then I get a call something else came up, then another call, by this time I was thinking to myself «Something is just not right». They insisted I pay this amount as they stated they did the work, I did. The very next day «ENGINE LIGHT» is on, I take it back they have the nerve to charge a DX fee and tell me it’s not related to what they did. Honestly I think they did something to my SUV to make more business? A friend had the same issue and their friend. They say «we care about our customers’…I do not think so. All they care about is $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$. It is so sad as I did trust them at one point. not anymore found a new place that is really honest and fair… They tell me they hear of bad stories all the time… Advice to Speedys… Try being honest and and hire competent workers

They don’t lie when they say speedy! My car was done and we were on our way within 25 minutes. The reason I wouldn’t give them any more stars then 3 though is because the store itself needed some attention. I was the first person of the morning and the bathroom was a mess. It had a new trash bag but no paper towels, a dirty sink, and a broken hand soap dispenser. The floors were dirty within the waiting area and the chairs were torn. It just wasn’t a very comfortable 25 minutes. But thankful it wasn’t longer!

took my truck for a brake inspection, they called me told me all i needed was to replace the rear brake pads ($ 336.00), i said ok go ahead. Within two days of the repair there was a really awful smell coming from the brakes that were replaced and soon smoke started coming out of the brake pads. (i have a video by the way) anyways at that point i immediately drove to their shop and told them what was happening. They said they would take a look at it and call me back. They called me back and told me that the truck calipers were not working properly and that they needed to be changed and that i would have to pay for the parts and labor which was another $ 244.00. at this point i was very frustrated because i had asked for a brake inspection to begin with for the reason that i didn’t wanted to spend more than what i needed to. plus this was a problem happening in a place where they serviced my car not to mention all the time wasted in order to deal with this issue and the awful consequences this could of caused me if i gotten in an accident. i didn’t wanted to deal with them so i just picked up my truck. i didn’t wanted something else going wrong and have to keep paying them to fix it. very disappointed how they handled their returns since i have always been a customer.

If I could give this business negative stars I would! A few months ago I took my Honda in for an oil change and of course as other reviews stated they found my air filter as well as my belts needed to be replaced. After waiting several hours my car was finally ready. The next day when I got in my car to go to work my car started to screech hideously. I ended up taking my car back the next day and they claimed it was tricky to adjust the band just right and needed to tighten it. Well this continued to happen over and over again and finally the 3^rd time I spoke to the manager I told him if they aren’t capable of changing a band I would gladly get my money back and take it to another shop. He assured me he’d fix it probably and I had nothing to worry about. Now 2 months later, my car is screeching again! I cannot even turn on the defroster without it screech during my entire drive! Now I’m stuck with a screeching car or pay more at another honest shop that is a capable of changing a common band on one of the most common cars around! If you are thinking of bringing your car here, think again. Something that was suppose to be simple has now turned into a nightmare! I would never bring my car here again!

The guys here are nice & straight forward. Yeah they take a little longer than the time they quote, but is rather have them do the job right rather than doing the job fast.
*trying to keep my reviews short and to the point… But Unilocal wants them longer so I will be attaching this paragraph to all of my reviews. So if you’re reading this, there really is no point, you might as well just stop and get on with livin’ the good life: p

I give them 3 stars because I spent almost $ 700 because they had to replace my transition with a new one, install a new pipe in my car, diagnosed my car that was over $ 100, oil change, thermostat switch and I know that’s probably what I get with what I paid for but I don’t really know much about cars, so I guess it came out good, just they’re pretty over priced, their service not trash though, just gotta be chill with them. They did fixed my car, so I’m happy with that. I recommend this place, just a bit pricey.

Last week I took my wife’s van for a smog check, a very simple task if you will. After waiting for about 25 minutes in their waiting room, a technician came up and told me that there was a problem. He explained that the van had an «air leak on the exhaust» and that it would not pass the smog check. I was concerned about it so I asked what was the next step. This is when I got very suspicious. He told me they would have to run a test and it was about $ 109.00 dollars, then I would need to have the repairs done before even trying to do the smog. He said he could hear the air leak so he didn’t even tried to do the smog. I asked how much the repair would cost and he said it depended of the fix. I told him I would have my mechanic take a look at it, then bring it back once repairs were made. Immediately after, I drove to Gutierrez Auto Repair on Freedom and explained to the mechanic there what I was told. He said he would take look, but that he could not simply hear the problem, also he explained that a problem like that would cause the check engine light to turn on, which was not. Within 30 minutes, I had a smog check certificate on my hands.
It was imminent to me that SpeeDee was simply trying to trick me into tests and repairs that were not needed so they could charge me and rip me off.
as far as I am concern, the integrity of this place has been questioned several times by other reviewer. I should have known better myself because the last time I went there for a simple oil change, they told me I needed a new air filter; I had just replaced the air filter a week before so when I asked him to show me how dirty it was, he said he had already put it back and did not want to show me.
SpeeDee is a rip off and it is sad that they take advantage of their customer in such way. Talking to the management is useless because he would come up with lame excuses to back up his crooked mechanics, as I may imagine he must be getting a good cut off all the scams.
My recommendation, avoid this place at all cause!

Hard to truly believe all the bad reviews previously shown.
I have had multiple great visits with 120% results with many family vehicles and some fleet trucks. From simple oil changes to smog checks (from new ownerships and DMV registration renewals) to check engine lights codes. The front office staff are attentive and sincere and the guys in the shop are first quality. Especially Fran the owner and Misael the lead technician. He was awesome! It was like having my own crew chief, as I felt that I was the most important customer there.
Can’t understand the negative reviews posted from prior years. All I know it that they REALLY have it going on there! Give them a try… I experienced excellent service.
Jeff

Went in for a smog and was failed due to a «visual inspection» of my PVC line that was claimed as «tampered» because I had put a piece of hose over cracked line (which was not leaking). The guy could have easily let me off for it but instead decided
To be a nazi and fail me. It cost $ 35 as a fail. It also TOOK FOREVER TO DO THE SMOG. I will never go back to them. If you don’t feel like being ripped off and waiting forever I don’t recommend you going here!

Came in for a smog today. Customer service was excellent all the way through. Front Desk, Auto Tech and Shuttle. A+ Service IMHO.

They wanted to charge almost $ 90 to do the new diesel car «smog». Basically this is a visual inspection for tail pip soot and plugging in the car to the diagnostics machine to read codes. There is no emissions test with this and it’s less work than the regular gasoline one. $ 90 really? The 76 Station down the street on Freedom did it for $ 52 and took about 15 minutes! Most other places I called in Freedom and Watsonville also charged about $ 50 for this service (which included the certificate).
Speedee may be speedy, but charge almost 75% more than their competitors won’t get them much repeat business.

Came into get my smog. Engine light was on at the time. Noticibly they had failed my smog due to check engine light– the employee already noticed it… Instead of telling me to get it fixed and comeback next time or have it diagnosed … They have charged me for a failed smogged… Even when they knew my car is going to not «PASS»… thanks for stealing my hard earned «CASH» business like these care more about the money than the customers– don’t trust spots like these!!!

SpeeDee does a good, quick job for a good price. But best of all, they don’t try to up-​sell you to a left handed oil filtration optimizer. Thanks for being good, quick and fair.

Alex F
These guys also charged me twice for my smog check — they told me to drive my car to Santa Cruz — when I got my keys to drive my car the mechanic tells me if it passes I would only have to pay for the $ 9.00 smog smog certificate but when it passed they told me I would have to pay again — so I pay again and call the manager he tells me to come back and they would reimburse the $ 29.00 but when I get there they couldn’t put the money back on my card (a lie) but they would give me a free oil change — I tell them to send my a coupon for the oil change — one week later no coupon — I wanted the coupon so I could get it done at another location as I don’t want them to work on my car ever again — I called my bank and they are sending me the paperwork to fill out so I can have them put the money back on my card — these guys don’t even deserve 1 star

Horrible. Never coming here again. Came into this location for a simple oil change. it took an hour and a half just for that. And the place was freaking empty! What reason do you have for taking that long? Another thing, my car was running rather odd after I left. I opened the hood and it seemed they disconnected a few of my cables and plugs (I suppose thinking I would go back to them to fix it) This is just scummy. Inexperienced/​rude technicians. Would strongly recommend you go elsewhere.

Horrible horrible horrible. First of all, the owner should not have his wife working there, she is just plain rude. That is putting it nicely without expletives. When one of the guys said he would install my part for «free» after paying 155 for the diagnostic and part, you could see the look in her eye… she clearly was thinking «i have to talk to him and let him know im not okay with that»
They charged me 120 for a diagnostic that took five minutes. They said I needed a connector replaced, but they didn’t actually have any other ideas of what it might be. So basically their diagnostic consisted of jumping to the first conclusion they had, and sticking to it. Ridiculous .
The last two times I have left there, my check engine light comes on. Now I would hope they wouldn’t do anything crazy, but its just a little strange .
I told the owners wife and she pretty much just laughed in my face. Well, if your employees are so competent, then maybe I shouldn’t have gotten a phone call after my first visit there, from one of the guys asking me if he left his tools under my hood. Umm whats up with that?
I went back in two days after I paid that 155 when my check engine light came back on and they quoted me another 120 for a diagnostic, which i found to be completely offensive. They took five minutes on my first one, the least they could do is look at my engine for a few minutes .
Do not go here. They r thieves and the barely out of school mechanics dont get paid enough to care. Edit: go to toriumi in Watsonville. I called this place for a quote just for comparison purposes (I would never come back here) and without even seeing my car he quoted me roughly 500 but not including their infamous 5 minute diagnostic. toriumi had it done in 24 hours, I paid 300, that included a full visual diagnostic, repair, and another problem with my tail light completely separate of the issue I brought it in for)

Took car to get smogged, was told that I needed to drive my car 30−40miles since I had also gotten a oil change and a additive was added to clean the fuel line. Drove car 40 miles, went back. Was told after it was checked, that it had pass some of the test except one. That I needed to keep driving for 30 more miles. It was closing time, employee told me come back next day to finish testing, after I had paid for it, Went back next day, employees acted like I had never been there. They ended charging me again for testing. I know I should walk away, but my daughter needs a car for
suggestion is to get everything in writing, so they won’t lie to your face… very poor customer service. Never again!:(

Needed to get a smog check… the prices we’re exactly the same as everyone in the area but they were available and I was in and out in 30 min… time is worth more than money