All Temp Heating & Air Conditioning Inc

We used these guys for years. The same problem has happened over and over and every year they charge us more but the problem is never fixed. The service agents are nice but it would be nice to fix the problem

Had an AC issue where it seemed to be low on freon. Paid for an assessment, which was low freon. R-​22 freon is not cheap and they had to add 3 – 4 lbs of it. In the end I ended up paying $ 370, even with a discount!
This is more of an indictment of most HVAC companies and how they seriously overcharge for the supposedly «rare» freon. Yes, prices are going up but not in-​line with the industries gouging. Cost is now about $ 10/​lb, yet they charge $ 80−120/lb plus the service fee.
The tech was nice but wasn’t interested in identifying the root cause of the leak, just told me that it would not be worth the cost of finding it. Suggested I do this and if I continue to have an issue, buy a unit for $ 5K,
Hopefully this freon holds for at least 5 years…

Installed a new Lennox furnace and air conditioning system, replacing a 20 year old builder quality system. The product quality is excellent and the dealer experience was even better. Great workmanship, outstanding cleanup and outstanding customer service made for a perfect experience. Both technicians were friendly and careful (and employees of the firm.) We compared their quote and found their prices to be highly competitive. Check them out.

We have had superb service over the years from All Temp on a variety of HVAC issues. As we speak they are installing a new heat exchanger in the furnace Lost all heat over weekend but by Monday morning they had obtained new part! Terrific service and employees in my experience.

Not recommended. Had a horrible experience working with this company. Experts at charging for repairs that are not needed, you will be hard pressed to find a honest person throughout the company. High rates, dubious skills of the techs, poor attitude and questionable integrity.

Nobody likes having to call «the heating guy», but we did for the furnace in our 7 year old house. Called All Temp as we had them install a humidifier years ago. Our furnace was acting up getting error codes and not cycling properly. They sent Steve Elrod who arrived promptly replaced a sensor and thought we were home free. However the next morning same problem. Steve came back spent 2 hours trying to find the problem which was traced to a bad gas meter that NICOR replaced within the hour. Was only charged for ½ hour of time for the second day. Furnace has been running fine since. Steve even called the next day to make sure everything was OK.

I’ve used All Temp for years and have always received prompt service with fair pricing. The heat went out in my mother-in-law’s condo during the recent subzero weather. All Temp promptly answered the call and gave me 2 options, one rate for an emergency call and another during business hours. We chose to get on a list and they would call me back the next morning. Honestly I was skeptical thinking we wouldn’t hear from then until later in the day if at all, with the expected high demand for service during such bad weather. I then got a call at 7:15am and a tech was onsite within an hour. Willie was great and had to drive to Libertyville for a part and was very fair in the charge to go and pick it up. I will recommend this company to all my friends and family. Thanks All Temp!

The problem with All-​Temp is that they use a LARGE contract temp base. So you will rarely see the same service person twice. While there is something good about that after we tell them to NEVER send so-​and-​so out again, these people have NO investment in All Temp. All Temp is only paying a few higherups a salary and benefits.
Beware.
There are some good service people that work for All-​Temp, but they will almost certainly not be available if you request them the following year. Save yourself.
Over twenty years, this company pretty much savaged my partner’s unit, sometimes occasionally selling her something she actually needed after an inspection. They did such a bad job replacing a blower and coil I took pictures of it because it also involved angle iron to patch AND obstruct some airflow. Shocking really.
We recently got a meh quote on a replacement for our system as part of our due diligence. We would never hire this company to replace or maintain our system based on our experience. Here is a really good example where an A rating on BBB means NOTHING, because with three closed cases in the last three years, that is Two more than anyone we got a quote from; translation three times the BBB complaints.
Find a local company with a dedicated employee base, OR a larger company that pays a living salary and benefits to their employees.
This is not the model. Don’t do it.
Good luck.