Pick ‘n Save

I have lived in the Tosa area for three years now and thought I would give this place a try. It looks a little old from the parking lot but the inside looks nice. They have a great assortment of fresh veggies and fruit, the deli is huge and the deli meat I picked up was so fresh. The flowers smelled so good walking by… I got a little lost roaming around, but it was my first time. So much to look at!
And the best thing was the savings! I signed up for their loyalty card and saved $ 37 on a $ 90 bill! Very nice, and I did not even try to pick on sale items. I will be back!

I’m glad I’m not alone in my opinion about this crappy location. First, the store is dirty in the hallways, makes North Ave. Pick N Save look like royalty. Every employee is rude there, including the deli workers which I wonder why they get paid so much. As somebody said in previous review, they seem go out of their way to be rude to you and as somebody also said, not enough people working here, only and last time I will ever shop here, there was only one person, then slowly two cashiers here. Aldis, I sure miss you a lot!

I like this Pick N Save because it’s near Tosa Village and also near several other supermarkets. It’s clean, and the general selection is good. I like the sales. The produce is all right for a major supermarket, but the produce deals are usually not as good as other stores.

I’m going to begin by saying that I’m a frequent visitor of Pick n Saves around the Milwaukee area. As a grocery chain in general, their prices are competitive, the service is typically excellent and their stores are well stocked and clean. I grew up going to Pick n Save and don’t expect that the negative experience I had at this particular store will stop me from continuing to do the bulk of my shopping within their chain of stores.
That being said, I recently had a particularly negative experience at this location. After shopping for a cart full of items, I proceeded to the check-​out line where there were ample lanes to choose from and none of them had an especially long line. The cashier appeared friendly and at first greeted me with a warm hello. After entering my credit card information, I began bagging my own groceries. There wasn’t a staff member assigned to her lane so I started packing things up as she continued to check them out. When she was done scanning all of my items, I finished paying for the groceries but still had a lot of items to pack. Instead of helping me, she literally shoved them down towards me and stood and waited for me to finish. When it was clear that I wasn’t moving quickly enough, she proceeded to ring out the next customer and then held his items close to her so that they didn’t mix with mine.
I don’t mind helping to bag my own items but I thought this instance in particular was not appropriate and unfortunately, left me leaving with a bad taste in my mouth. If I’m visibly panicking because I can’t pack my groceries on my own quickly enough, I would have hoped that the customer service expectation would be to step in and help me finish bagging the groceries.

This is one of the nice Pick’ n Save’s in the area. It is usually pretty clean and well stocked. The layout is a little weird but you get used to your local stores.
My biggest grip is that I always end up bagging my own groceries. I’m not against doing my own bagging but then I would like the price of all of my food to be cheaper, I mean since your not employing as many people.
You’re cleanliness will keep me coming back though…

A list of better places than this Pick’N’Save to grocery shop, all within a mile: Sentry, Seniks, Outpost, every other grocery store on the planet…
I just can’t wrap my head round why this store is so bad — it’s like they’re trying to be awful. Like they are filming shoppers to see just how much it will take for them to say «the hell with PNS, I’m going to Sentry’s». The staff is rude and lazy (when you can locate one). The prices are no better than Sentry. Produce and meat are often of very questionable quality. It’s disorganized, kind of dirty and full of sketchy people.
Today was my first stop in several years and it will probably be that long before I stop again. What took the cake was the long, long lines with just ONE checkout open and several employees standing around and bitching about how Tammy had just gone on break and left just one line open. Hmmmm… don’t feel the need to jump in and help? I guess I don’t feel the need to spend any of my dollars here.
Woodman’s is cheaper, Sentry is better stocked (and a block away!) and Sendiks is nicer than than this dump of a store. Shop elsewhere.

Things I Like About This Pick N’ Save Location–
They sell the brand of bananas I like. It’s the only reason why I continue to go to Pick when there is so many better grocery options in the city now.
It’s right next door to an Outpost. At least I know if I can’t get it here, I can walk right across the street and get it.
Things I Hate About This PNS Location–
Why do they continue to remodel and remodel these old locations until they are impossible to navigate? I was looking for canned pineapple and felt like I was looking for the Holy Grail.
Lines. Even with the self checkouts, there’s still lines. With how much they charge now, is there anything these guys can do to keep down the lines? It’s ridiculous that I can get out of Woodman’s quicker than I can check out at most PNS stores, especially when Woodman’s has twice as many people checking out. Why is there barely a line at their HWY 100 or Coldspring locations? Why don’t they just schedule cashiers like they do at these stores?
Speaking of how they charge now, you guys should drop save out of your name. Outside of a few things you have on sale every week, you overcharge for just about everything else when it’s at it’s regular price. You have to work hard, gathering those coupons and going on double coupon days to save any money.
Skip it.

I avoid Pick N Save unless I need ice. Recently I have started going to Sentry for ice. This is how much I dislike PNS. The store is huge, disorganized, always crowded and full of rude people. The food they sell is complete crap. The produce, even the organic, doesn’t last very long. I don’t care how much money I would supposedly save shopping there; I go to Outpost Co-​op for higher quality food and and friendly service.

I have a confession to make: Due to financial circumstances, I clip coupons. Now, before you think I have a stockpile of canned goods under every chair in my house and check out 3 carts worth of toilet paper, I’ll assure you that this is not me… But I do love a good discount here and there.
Pick n Save offers to double up to 5 coupons worth up to $ 1 every Wednesday and most Saturdays, which can potentially add up to some nice discounts. I really appreciate that they offer this, but I feel like their prices overall are higher than your average non-​specialty grocery store chain. For this reason, I try to limit my Pick n Save shopping to just what is on my short list. I figure, if I’m going to shell out cash on my groceries, I don’t want to be overpaying for normal items, I’d rather pay that same amount and good deals on organic items over at the Outpost.
Other points: Aesthetically pleasing? Not really. Not having advertised products? Its happened to me a couple times, but they’re mostly stocked.
One thing I do have to say positively though is that the workers at Pick n Save are for the most part friendly, helpful, and go with the flow when I hand over my coupons to scan.

The customer «service» here is why I now do a majority (95%) of my shopping at Woodman’s. I’d rather drive the extra distance and navigate a crowded checkout area than have to consistently buy groceries at this Pick n’ Save — or any of them, for that matter. Employees here just operate on a different scale of rude that I’m always surprised when one stops to help or even engages in friendly small-​talk chit-​chat. Oh wait, then I realize that person is a distributor or a manager!
The parking lot can be a treat when not crowded, the aisles are comfortably laid out and it is easy to find what you’re looking for. But, as others have previously stated, when Metcalfe’s is next door and ramps up the service — or in my case, when Woodman’s has proven to be consistently great, why would I want to spend my money here? Roundy’s chairman ought to be asking the same question of many of the customers, but my guess is they’re focused on the multitude of locations and assume they are making money hand over fist so why bother?
My thoughts exactly.

I only go here when I forget why I don’t come here. It’s when I get to the check out I remember and usually put my stuff back and leave. This Pick’ N Save is fine until you get to the check out. They never have enough cashiers working or willing to jump on to help when the lines get long. At most I have only seen 2 cashiers checking out at once. I have seen the lines wrapped around aisles and managers sneak away to the back because they are on break. Their registers are always breaking down and they are having to move lines from one lane to the next because nobody knows how to fix the problem. Bottom line, if you are not in a hurry, have at least 30 minutes to stand in a check out line, and aren’t buying anything cold or frozen this would be an alright place for you to shop.

Pick N’ Save GETS AN UPGRADE. I’ve been to this location a few times recently (when I don’t feel like paying $ 254.12 for a bag of brown sugar at Outpost across the street) and it seems to be much CLEANER. There is still a customer to check-​out associate ratio of 50:2 though which still sucks.
The pharmacy has a free blood pressure check machine which makes for cheap entertainment to check your blood pressure when you first arrive at the store and then check it after you’ve stood in the check-​out line for an hour. It’s fun!
NO RESPECT: The best candy in the damn world, Smooth and Melties, got moved to the bottom shelf of the bulk bin. For this candy to now be relegated to the bottom is a disrespect to all Smooth and Melty lovers everywhere.
CLAW GAME: Pink stuffed Domo obviously coated in teflon.

Ugh. If you’re the type of grocery shopper who doesn’t care about store ambiance or employee service, but appreciate a decent rewards card program, this is your place. A definite step down from the nearby Metcalfe’s when it comes to the shopping experience. Outside of a Sam’s/Costco, this is about as sparse as it gets with interior décor.
But I digress, as this is a grocery store, not a fashion boutique. Food selection is typical of a large grocery store. Nothing special, but nothing really lacking. Well, except for customer service. I had the misfortune of dealing with a really smug checkout lady whose name will remain anonymous. Just not a good experience. I won’t spend my money here again.

Clean. Sometimes fast service

I pick, but only save if I have the card with me.
Can’t say that I enjoy that aspect of Pick n Save.
Also, returns here are such a horrible inconvenience. You deal with snotty employees in their «customer service» area that seem to think you’re crazy to return items. If they just looked behind them and read the sign above them, they’d understand that «Returns» means that I can buy and if I buy too much or the wrong thing… YES I can return it.
Other than those things, this PnS ain’t so bad. It’s a clean, large store that doesn’t make you enter through one area and exit another like you’re a mouse in a food maze (like the one on Mayfair or on Miller Parkway.) It has a ton of stuff, although lacking in certain ethnic areas (but that’s to be expected I guess.)
It doesn’t always have certain cuts of meat or soup bones that I might need, but that’s why I go to MetCalfes. (better quality and service)
FYI: You can also rent the Rug Doctor there — for a better rate than Home Depot.

Nice clean grocery store. I spend a lot of time here because I’m a horrible grocery shopper. Awesome fresh salad bar and the meat section is pretty nice. The evening meat guy is cool but don’t be in a hurry cause he’ll talk your ear off.