Pick ‘n Save

I try to avoid this Pick N Save because they typically only have 2 or 3 check out lanes open. To make matters worse, they never have baggers. So the person scanning the items also has to bag them up, which makes the process longer than it needs to be.

I shop at Pick n Save most often and never really have anything to write home about, to me groceries are groceries and they have just as many coupons as the next place. What surprised me about this location was how pleasant and courteous the staff is. I was greeted immediately at the deli and twice as I walked the store was welcomed with a smile, asking if I needed assistance. Normally when I get asked if I need assistance it seems forced and I decline, but this was different. I definitely will be returning here, as nothing stands out to me more than a positive customer experience.

Good fruit selection and quality for a discount grocery, but that’s the only thing that’s good about this place. The vegetables are past their prime and sitting in too much water. The pre-​made deli selections look old. The bakery cases look like someone really likes pouring unappetizing food dye into icing. They took away the helpful product category signs for some of the aisles in the middle and put up weird «Foods Around the World» type of signs and flags from different countries, so now there are entire, LONG aisles in this large store where customers have no idea what’s where unless they walk down all those aisles and look. Yogurt and sour cream in Dairy was out of date. At an off time on a Saturday afternoon — 3 p.m. — not near the average lunch or dinner time, a deli worker gave me a hard time because I wanted to buy more chicken wings than she wanted me to have. First, she didn’t want to sell them at all. She said I could only buy two, but would have to buy another kind of piece to get even two. I pointed to the sign that said wings were $ 1.19 each. Then she says she will go ask if she can sell just wings. After a few minutes, she returns and says I can buy the chicken wings, but then she launches into a lengthy soliloquy about how I can buy certain combinations of pieces and save 80¢. This was all going on with people waiting behind me. When I first walked up, there was no waiting and yet it took almost 15 minutes and an unnecessary amount of frustration to get a bag of chicken wings from the Pick N Save deli police. Lots of grocery options in this area. Several reasons to stay away. Oh, and no carts available when I was there. Not inside or out. Zero. Big grocery with no carts.

Pick N Save is terrible. They continue to swap out good brands with very poor quality Roundy’s brands. The gimmicky games like Fresh Perks are annoying. The produce department is horrible. I bought pre-​cut cantalope and there was a piece of cheese in the container. I bought a green banana and it never turned ripe. The Roundy’s brand water bottles continue to get worse and worse. They made the plastic super thin and now the bottles don’t hold there shape and fall over, since they are crooked. Very disappointed across the board.

Wow, I called in to get a price on a particular dog food because like everything else, the prices have shot up. This woman who answered, could not have sounded more put off by my question. I will never patronize this location. By the way, proper English would be nice.

A 2 out of 5 star rating for this particular PNS. I would have knocked it down to 1 star, but their staff is the saving grace here.
This is our neighborhood grocery store, located on a busy strip of Hwy 100. The inside of the store is a newer, or ‘remodeled’ store, and the layout is easy to navigate.
It’s the outside that concerns me right now. There’s a lot of construction going on, and my husband informed me the left hand turn lane to get into the parking lot has been CLOSED — therefore, if we want to go pick up some groceries, we have to go all the way around North Ave. Honestly, it’s easier to go to the Sendik’s /​Piggly Wiggly over on 124^th, rather than deal with that crap. I realize this is not their fault, and I haven’t factored it into the rating.
What I DO factor into the rating: their produce department. In comparison with the grocery store I now do the bulk of my produce shopping at, it’s embarrassing. Romaine lettuce — a particular type of lettuce that should be crisp and deep green, is limp and pathetically stacked, with the ends of the lettuce leaves dark and starting to curl. I’ve found a few slimy pieces along with a few bugs the last time I picked any sort of romaine lettuce up from this produce department. And that was the end of my romaine days at PNS. Now I go elsewhere.
Tomatoes: what should be a dark red, are pale red in color. They last about 2 days at home before they start to shrivel and go bad. I only pick them up from here if I have to, or if I know they’ll be used shortly (as in — that day).
Oranges tend to be dry and have no juice left in them. If I wanted dried out oranges, I would have bought some from the bulk area.
I think you’re starting to get the picture. Produce tends to be hit or miss at a lot of Pick N Saves — mostly miss at this particular location.
In addition to their horrible produce department, I do take offense with their forcibly «Roundy-​ized» substitutions on the shelves. This was one of the spots I could always count on to carry my Starbucks ice cream — a rare treat I like to allow myself — and lo and behold — it’s been substituted with the crappy Roundy’s brand. No thanks, Chairman Bob, your ice cream tastes like shit, and it’s more expensive than the Starbucks. Wha-​wha-​wha?
All in all I’ve started moving my business to other grocery chains, ones I can count on to have good quality produce. Yes, I might pay more than I do at PNS, but when I wind up tossing out have a head of lettuce, or tossing some tomatoes out since they turned a day after getting them, I consider that money saved.
Ending on a positive note, their staff (at least the regulars we see) are super nice, there are a few people in particular we see on a weekly basis. They get ⁵⁄₅ stars, because they are very friendly and helpful.