Paul Miller Collision

Where do I begin with these crooks???
I never get in the habit of reviewing businesses but I feel I must in this case.
My car was involved in an accident several weeks ago after some clueless driver ran a red light and T-​boned my car. Figuring that I should bring the car to the closest Audi dealer – I told the tow truck driver to bring me to Paul Miller Audi. After showing up and getting no help from anyone, they suggested I go to their auto collision place (that handles the entire group). Figuring they probably have their act together I was hopeful that things would work out fine.
Of course that was where this disaster began (thinking that getting hit on the drivers door at 35 mph would have been the worst part of this experience).
The car sat there for weeks!!! Since I travel for work and am pretty busy I figured I’d get a call – nothing. I checked every week and got a response of «parts not coming in yet or next week it should be done». Finally after a month and 8k in repairs I picked up the car – with the work still not completed!!! Been waiting for a call to replace the most expensive part they billed me for $ 1000. Of course I have to check up with them several times. WORST CUSTOMER SERVICE EVER!!!
I am a very patient person but this level of unprofessionalism is ridiculous and I hope this review saves someone the headache that I’m currently going thru now. IF I COULD PUT 0 STARS I WOULD.