Signature Day Spa

Don’t believe ANY positive reviews. The staff is unprofessional and lazy. I waited for minutes while the staff spoke in different languages NOT ENGLISH to see I could get my nails done-​Even though I had an appointment. One staff member said, «I can’t help you — I am leaving in 40 minutes». She then proceeded to sit and do NOTHING. A male staff member was watching videos on his iPad. The person who «helped» me was an OLD /​CRUSTY /​NASTY lady! I called to complain three times and there was no manager ever there. This place is a joke! Save your time and money and go else where. You have been warned.

What a RIPOFF $ 40 for a mani/​peti is outrageous I was desperate so I figured I would pay and it would be good was done in an hour with both so rushed and then my nail polish was chipped the next day I asked for my money back and was told they will fix my nails what so IT will JUST CHIP again ! STAY AWAY FROM THIS PLACE IT IS A HUGE RIPOFF I have been having my nails done for years and usually pay the $ 25 for a good service this place is a joke! Just because they are in willowbrook mall they can get away with it because they are open later do yourself a favor wait the extra day to go somewhere else anywhere else I wish I had I will also be filing a claim with my credit card company because the «man» in the
Place is just plain rude STAY AWAY FROM HERE they are extremely unprofessional
Ps I’m writing this as I am waiting for them to re do a 2 day old manicure WHAT A JOKE

I went last week to get a fill in and it was terrible! She wasn’t doing it right at all. My nails felt like they were burning and more then half of my nails weren’t even and I made her fix it. Now about a week later one nail fell off and 5 other nails are chipped. I have to go and get all of them fixed. Never going back to this place. They absolutely suck! They don’t even deserve one star.

They advertise that they open until 7pm. Went at 5:15 to get a gel manicure and they turned me away. No more today… really? Way to go!!! you just lost a client. Perhaps for a place that claims no appointments are necessary, they should revisit this policy.

I have gone to many nail places but Signature Day Spa hands down has been the friendliest. When I first walked in all staff members greeted me and made me feel extremely comfortable. When getting my nails done two different people worked on me and were both extremely friendly, asking me questions about myself, just very personable. I also really liked that it is in the Willowbrook mall so it doesn’t close until 9:00 — which is very rare for a nail place. I will definitely be going back to Signature Day Spa!

I was in the mall and in need of a manicure so I decided to try this place out. When I walked in there was only two nail techs on duty and it did not seem that busy. They had originally told me that the wait would be 15 – 20 minutes and to write my name and number down and they would call me when they were ready for me. I figured I would go get something from the food court while I was waiting. 30 minutes later they called me and I asked if they were ready and the girl said she had called me by «mistake» and it would be another 20 minutes. I was not in a rush so I figured hey I’ll wait there’s only two nail techs on duty. I go up there about 20 minutes later and I waited FORTY minutes. Just as I was about to walk out they apologized and sat me down. I was there for a full set of acrylics and I showed him what shape I wanted and he said it would be an extra 10 dollars for shaping other than square (which is unheard of). He was not nice at all. I got up to wash my hands before polishing and there was another woman in my chair! He said 5 minutes of course. After polishing I asked if he could bring my phone and belongings over while my nails were drying and he said «no wait until dry». I was so mad at the service at this point I got up 5 minutes later. I had acrylic residue ALL over my hands and palms. My nails were so uneven and he didn’t even trim my cuticles. My nails looked terrible. I told the manager at the front desk and of course she tried to make excuses and say «cuticle trimming is only included in manicure not acrylic set». Which is BS, I went to cosmetology school and I know that cuticle trimming is standard nail prep for any service. I was outraged and she offered me $ 5 off. I didn’t want to pay anything quite frankly but I didn’t want to cause a scene so I gave her the $ 25 and left. I went home and soaked the nails off immediately. Ridiculous experience and terrible customer service. Also here is a tip to the owner: hire more nail techs who have proper training and skills!

I absolutely love going here! I went a couple times simply because I was working in the mall & it was continent, never really expected much because it was located in a mall. I was incredibly pleasantly surprised. The staff is friendly, I’ve never felt as though they were rushing (unless I requested them to because I was in a rush, yet they still did an great job), everything is clean, and I’ve always been satisfied. Originally it was just a pedicure or a gel manicure until I discovered the foot detox. Which is the most amazing thing ever!!! I feel amazing after the fact!!! There’s usually not much of a wait. I am no longer working at the mall but my sister & I drive over 45 mins to get there at least once a month and it is more than worth it!!! I highly recommend checking it out!

I love when I get my nails done in this place. I’m very picky with my nails and I can say that I have nothing bad to say about their work. They work fast and my nails are perfect. They also have a good color selection of gel nail polishes.

I’ve been going to signature day spa for about two years now. The managers take a personal interest in their returning customers, and always make sure they’re satisfied, which of course is something I love.
I regularly saw Pheonix who is extremely personable and talented, but she has recently moved to California. I am now back to using Lee, who is certainly talented and always manages to make a gel manicure last the full 2 — 2.5 weeks.
When it comes to my manicure and pedicure, I don’t care about the paint on the walls (unless it’s truly horrible or molding). I care about the environment that the employees create, and this is certainly a GOOD one.
5 stars and I will be in on Tuesday for my pedi.

I went for both a massage and facial (Glycolic). The massage was great, she took great care in the areas I have problem with. The facial was very intense, she really got in there and removed the blackheads, the whole process was wonderful and my skin was soft and clean. I waited a week before writing a review in case anything came up, but I had no reaction. I have been going to this place for my nails and pedicure but recently began with the spa. Michelle is pretty good with both massage and facial. Definitely returning for a maintenance.

You get a great mani & pedi for a great price! Service was great. Would have given 5 stars, but desk area was disorganized, and the place cold use a fresh coat of paint. Other than that pleasant place to relax.

I had a facial and eyebrow wax here. While the facial was not terrible, that old saying ‘you get what you pay for’ is certainly relevant. It was a trying experience. The moment I lay down and heard the ‘spa professional’ (and I use that term very loosely) start to chew and pop her gum inches away from my face, I winced. Classy this joint is not.
The eyebrow wax was awful. She left me with crooked eyebrows. She took way more off one brow than the other. I look ridiculous. When I bought this up to her, she swore they were equally groomed but the store Manager agreed with me, apologized and did not charge me for the eyebrow wax.
Needless to say I will not going back here. I’d rather pay more at a real spa and deal with a professional rather than someone who seems to have learned the trade by reading ‘facials for dummies.’