BEST WESTERN PLUS Waynesboro Inn & Suites Conference Center

Huge room. Super clean and nicely updated. Quiet, even though packed with college students. Breakfast was overwhelmingly stacked. Would absolutely stay again.

I had a great stay!
Well located to my event, clean rooms, and very friendly staff. Made use of both the fitness room and the salt water pool. Even did laundry. The other guests were friendly and easy to talk to.
Any concerns I had got addressed right away. I thought the light by the bed didn’t work but that’s only because its tied to a light switch I didn’t think to try when you walk in. I didn’t like that the fan on the heater turned on so much and was told how to change it or turn it off altogether. Bathtub was clean and could take baths after long work days. Ample parking and access to local restaurants.
Breakfast is simple hot meat and egg items, but well stocked and there’s plenty of bread or sweet stuff, cereal, yogurt and fresh bananas. A bit of something for everyone.
For me this hotel has everything in one place to help me do everything I needed amidst a busy schedule. I will definitely be back here!

I’m here right now and the only heat options are bake or off. The light on the bedstand doesn’t work and they can’t get a light bulb before the morning. I travel a lot and this is pitiful. I called the corporate office and they can’t do anything but refer me to the incapable front desk. Do not like this hotel.

I’m giving them three stars because of the breakfast. Call me stupid and stuck up, but a place that AAA gave three diamonds to, it wasn’t worth those diamonds. Everything was fine until the breakfast. I had just toasted a muffin and was looking for the butter, clearly I couldn’t find it and my dad went to ask the people where the heck the butter was. They tried to claim margarine was butter! The hell? Butter comes from cows and margarine from plants, don’t try to be cute and say they’re the same because they’re not. We told them that they need to put butter rather than margarine, but it fell on deaf ears most likely. Other than that, meh. Oh, and they over cook the scramble eggs so beware!

A nice three star caliber hotel where the little bit of extra money you will spend will get you cleaner and newer carpets and fresher paint. In my opinion not worth the extra $ 40 — $ 50 dollars you will spend. The positive is you will find consistency in you stay where if you take a less expensive option you may be disappointed.

The positives first, I booked online and requested a quiet room, I got a corner on top floor and it was nice and quiet. The size of the room was decent, two queens and a sofa area, fridge, and microwave. Room seemed clean, cookies at front desk were good. Now the not so good. Husband and kids all said the sheets were very scratchy, uncomfortablely scratchy (they didnt bother me), and crazy static (could be dry winter weather). I thought the mattress was too hard, and whenever husband moved, it shook the whole bed. I guess I’m used to the tempurpedic type mattress where movements arent felt as much. The shampoo and shower gel were completely out. VERY inconvienient when you are soaking wet in a shower! They use refillable wall units, which is fine, I’m all for not having all the waste the little bottles create, but if you are going to have those, MAKE SURE THEY ARE FILLED. Husband went to get coffee in the morning (so I was really stranded with no shampoo or soap) and he didnt even bring me a cup because it was so bad. He said he choked down half a cup. We did not eat the breakfast, but I cant really hold that against them, I have never had any breakfast buffet at a hotel that was fit to eat, except maybe the ones with real oatmeal. The one elevator is painfully slow.

I almost want to knock them down to 3 stars after my second stay there in early December, but I’m going to give them one more chance. Everything there was great — just like my first visit — except for one issue. They tend to host a lot of group events, and have groups from nearby events stay there. We happened to be staying there when a group of kids participating in a nearby high school basketball tournament was there. And we had the misfortune of staying next to a group of them.
Like typical high school kids at a hotel, they were extremely loud AND were bouncing a basketball in their room until far past 11PM. We complained twice to the front desk, who at first claimed that he called their room (which I don’t believe) and then said he spoke to them personally. They did offer to move me and the wife to another room, but being nearly midnight, and us having stayed there the night before and having our stuff strewn about the room, that would be a major inconvenience. Don’t these guys have a coach that you report these incidents to? Or how about putting the kids in a corner at the top floor of the hotel where no one will hear them?
I’ve been the high school kid in the hotel room … I don’t blame the kids. But when I was in HS, I got my butt chewed out for that type of behavior.
On the flip side, the large groups/​conventions do make for some solid people watching. The next day we discovered that a children’s beauty pageant was being held onsite. It was like watching a live episode of «Toddlers and Tiaras».
We will stay here again, and I won’t knock the rating for this isolated incident, but the next time we stay we are going to ask what conferences they have onsite, and mention our last stay to ensure we have some peace and quiet.

Great hotel. great staff, thanks Ron. Beautiful view of the mountains… and pet friendly:-)
Save yourself time and frustration trying to find a «decent» hotel in the Waynesboro area… and just stay here!

Pros:
Our room had a mountain view; the hotel is in a little neighborhood with lots of restaurants and a HUGE walmart; had a mini fridge; and no ice machine on floors 2 and 4 (we were on floor 4); the rooms were clean and not smelly; nice staff; has gym and pool; just a few minutes from the blue ridge parkway and Shenandoah national park (blue ridge is free and shenandoah costs to get in because it is a national park)
Cons:
AC was so loud; near the highway so when we opened the windows instead we heard cars; breakfast was small and gross so go to golden corral or cracker barrel
Overall it was worth the stay and I recommend it.

Waynesboro, Waynesboro, Waynesboro. I finally had the opportunity to visit you. You are a nice little town about 2.5 hours from Northern Virginia. I had to come down here for a convention. I decided I would drive down on a Thursday evening rather than get up at the crack of down to make the drive. I pulled in around 12:30 am. My driving companion and I walked in and was greeted by the clerk at the front desk. He was very friendly, check us in and we were off to our rooms.
The front lobby area was clean and tidy. They have newspapers at the desk should you choose to take any. There is a TV on the wall showing news. In the evenings they put out cookies for the guests.
We arrived to our room. The room was tidy and didn’t have any funky smells. The bathroom was clean and everything appeared in order. The bed was firm and comfy. There were also 4 soft pillows per bed. The shower had good water pressure as well as hot water. Some places I’ve been to, the water pressure sucked and hot water took forever to get. You got hot water almost right away. There is free wi-​fi here, it’s not super fast, but hey its free =)
The morning came and it was breakfast time. This place does not have a restaurant inside. They do offer a free hot breakfast for all the guests. It’s actually a pretty good one. They offer bacon, sausage patties, eggs, French toast, Belgium waffles, bagels, bread, pastries, doughnuts, cereal, fruit, yogurt, juice, and coffee. Not too shabby if I say so. The food was always hot and they never ran out. We had a big crowd at this convention and all was good.
The employees did a good job with setting up the rooms we needed. They were all very friendly and were very accommodating. If I’m in the area again, I’d be happy to stay here. The employees always said high when you were walking in the halls.
As I mentioned before, there is no restaurant in this place. If you want lunch or dinner you’ll have to go out. Right next door there is a Cracker Barrel. Mmmmm… Cracker Barrel. You don’t know how hard it was for me not to go next door for a good olé Country Fried Steak with Gravy. There is also a Shoney’s across the street!!! Mmmmmm… buffet.