El Fenix

Love it! So glad they opened a location in Weatherford. The food and service was excellent. I love their light, crispy chips and salsa. After moving to Weatherford we had shopped around for good Mexican food. Bingo, El Fenix!

Bad service. Cold food. We arrived about 8 with 6 Adults and 3 Children. Our waitress was sweet and came by the table to tell us she would be with us soon. We waited several minutes and watched her check others out while other staff stood around with arms folded. She finally came to take drink order then disappeared again. I noticed the drinks were sitting on the bar for a while so asked a lady with a badge if she was the manager and told her our waitress needed some help and pointed out the drinks. Instead of going to get them and help. She went to the kitchen and I’m pretty sure got on to our waitress. We finally got the drinks and at 8:30 our order was taken. The restaurant was quickly beginning to empty and we waited 20 to 25 minutes for the food. In the mean time we got another apology for the service from our waitress. When the food arrived my Red chile taco dinner was cold. The plate was Luke warm. My husband. And brother in law had stacked enchilada dinners that were a little warmer but cold in the middle. Our compliments to the menu photographer. None of it was great and they did take some off of the bill but this is the 2^nd time I have tried this place. Pretty sure that we won’t be back.

There is not enough words in the Dictionary to explain how horrible this place is! The Managers mouth smell so awful couldn’t even talk to him about how back our food was. I ordered a fajita for 2 and The portion of meat was so small it wasn’t enough for my 5 year old child asked for more meat, the meat they bring out is old and really cold hard to chew. There was a guy that greeted us at the door who smelled like an ash trash. Just a very odd place to eat never come back here again

We waited a month to give this new restaurant time to work out some of the quality issues experienced by all new restaurants. Gracious hostess. Excellent chips, salsa and margaritas. Both entrees were very good to excellent. Very professional and friendly server. We will return!

Today was the grand opening… unfortunately we were not impressed. Our waitress Stephany was cold and rude. The food did not come out the way we ordered it, and it did not come out all at once. The chip and salsa do not taste good at all.