Aamco Total Car Care

A longer review to follow, I am sitting here getting Verbally abused by Gary.
For the love of everything holy DO NOT BRING YOUR CAR HERE EVER.

This has been the worst car care experience in my life. I would never recommend anyone to this shop. The manager has no clue about the work his guys are doing. They have yet to fix the problem with my transmission and they’ve had my car in and out for three weeks now. They keep telling us they’ve fixed it and we keep having to take it back! Finally the manager tells me to take it to the dealership and pay for a diagnostic! Obviously because they have no idea what they’re doing. This place is a terrible joke. Do not take your car here! I’ve also tried to call customer support and have yet to hear back from them. Their automated response is that they will contact you back in 24 hours. It’s been a week! I’ve never in my life had such terrible service.

This is an awesome car shop! Unlike others where they tend to find EVERYTHING wrong with your vehicle, I felt very confident I was getting an honest estimate here. I had previously come in for a new battery and they told me candidly that I could get it cheaper (as well as installed) at a local auto parts store and even gave me a name to ask for at the auto parts store. When I dropped my car off for a tune-​up, they took me to work and picked me up afterward. The mechanic who rode with me was very friendly and the whole experience from start to finish was way more pleasant than I’m used to. They actually made spending $ 450 still feel pain-​free!

I came in on a Saturday. They got my car in and out quickly. Gary Roos was attentive and personable. I will be coming here for my future maintenance, thanks to Gary.