SpringHill Suites Houston NASA / Webster

We stayed here this past weekend. This is a good hotel that is affordable for large families visiting the nasa Kemah, Galveston area. When we arrived late in the evening, the check in line was long and only one person was working the front desk. She did her best to accommodate my family closely together on the same floor. I called front desk to ask for more towels and I was told to go get them from the front desk. Before I made my trip down there I noticed one pillow had lipstick and what was hopefully drool on it and i called the front desk again. This time they offered to bring a clean pillowcase and I asked them to bring towels and they did. This is when I began sanitizing everything! The setup in the room was great. There’s a sitting area when you open the door with a sofa bed and a coffee table and a counter to separate the sleeping area. Behind the door is the kitchen area and then. Separate room for toilet and sink, then closet, then shower room with walk-​in shower no tub but the shower was really nice. We headed for the pool late at night and there were three kids one in pjs running around the entire place while the parents were in the room. The site advertises that the pool is heated and it is not! The water was freezing. Next morning on a Sunday we go downstairs for breakfast and there was no room to sit, it was packed. There were no pancakes or waffles or sausage or bacon. Only the most bland food was available. The best part was the cereal. Note this hotel is literally footsteps away from main event so there’s another entertainment /​dinning option.

My Wife and I decided we were going to enjoy a long weekend. I had been planning on taking her to the kemah/​Galveston area and made good on it the weekend of the 28^th of February 2016.
I looked at multiple hotels within the area and chose Springhill suites. You never know what you get when renting hotels. No matter how much you spend from very high end to the sleazy motel it’s always a surprise.
Still you get an idea of what chains do what and whether or not they’re consistent with it. We stay away from any that allow smoking. We do our best to not rent any that allow pets. Thankfully this place fit our bill. I didn’t know it was directly next to a highway. You will hear noise and get some off the cross street of the hotel.
We got there and a high school from Louisiana had reserved several rooms. They had two school buses full of students and chaperones. I’m happy to say that besides the lobby the noise level wasn’t bad. The kids were pretty well behaved outside a few door slams.
Our room layout was nice but not up to what we expected considering what we paid per night. Opening up the door and lookinng right at my bed has never appealedto me. In additon the shower light hung down the whole time we were there. Also our latch lock was cracked between the screws. Now these may sound trivial but with a broken lock housekeeping can walk in while you change or anything. Perhaps far fetched if you have a sign on the door but life happens.
On our second day there was a guy who liked to allow his son to run up and down the hall. The crappy part was he walked down to our end of the hall to talk on his phone as his Tasmania deviled his way back and forth. Yes kids are kids and often do what adults allow them to. However this father had no regard for other guest. We stayged 3 days and dealt with him for two. I know we weren’t the only ones bothered by the guy because someone in the adjacent room said something. It changed nothing and I don’t believe the staff addressed it.
Aside from the sonnet above the bed wasn’t very comfy either. All that being said it was not a horrible experience.
The staff seemed fairly nice and genuine. I can’t lie the lady at the desk on day two was very helpful. She immediately got the maintenance crew to fix the door lock. I mean they came within five minutes of my call. She greeted us with smiles and our names on sight. We weren’t the only guest she knew by name.
The cleaning ladies were pretty cool. They kept the room nice and tidy. We got fresh towels and linens as requested. We got breakfast on our last day. A hit breakfast with multiple choices. It really wasn’t a bad experience at all.
The three stars are primarily for the hotel location. We were no where from NASA, Kemah, Galveston amd Houston. Also for the cleaning staff and maintenance crew. As I mentioned earlier the front desk clerk whose name escapes me. In addition you have no shortage of places to eat and play. I mean literally within 10 – 12 minutes in any direction. As they say in Hollyweird location, location, location.
Aside from that the quality of the room and price didn’t line up for me. This was the our second time ever staying at Springhill suites. In fact twice in the last five months.
I guess it’s back to Hampton inn and Towne place.

Every staff member we encountered during our stay was extremely helpful and friendly. This night started the beginning of our week long vacation. (There were 3 couples ranging in age 21 – 46).
As soon as we got our bags up to our room, we headed down to the bar where we had fun talking to the bartender. She created a drink for my son that we all tasted and liked. She was great at creating a drink to each of our taste. When we decided a late night craving for pizza was in order, she got the number and told me best way to order so I could get a discount.
My daughter-​in-​law lost her phone (we think she threw it away with her breakfast plate) and everyone was really nice about helping look for it.
I would definitely stay here again and suggest that others choose this location.

Clean new and affordable !
Close by my clinic
And all hospitals around

The staff was extremely friendly and helpful. The gentleman at the desk helped me several times, and greeted me every single time I entered the lobby. He also helped me find a nearby grocery store. Also, a woman at the desk walked outside with me to give me directions to the nearest «Bed Bath & Beyond». The hotel itself is very clean and modern. The bathroom was super-​modern. The whole experience was much better than usual. A more «high end» feel than most other «suites» hotels. I highly recommend.

Spent my birthday weekend there. Went down to Galveston for a bit and then wound down at this friendly clean place. I liked it and I’ll be back for sure.

Nice easy to find establishment. It was hard to get up to our rooms since certain elevators were under repairs.

At 11:47 pm, I was drifting off into sleepy land when my last conscious thought was, «gosh, this bed and pillow are super comfy.» This prompted me to take a moment to pay it forward… Unilocal is usually pretty spot on so I knew ahead of time that this hotel would be pretty decent. What I didn’t expect was, the awesome Educator/​Teacher discount that was better than the gov’t rate that we can usually get with the Army. The girls at the front desk were very patient, friendly and accommodating, offering extra blankets, towels and toiletries when I mentioned that we had three boys btwn the ages of 5 – 8 traveling with us.
The pool is tiny but it’s salt water. Even better, the pool stays open until 11 which we have not often encountered when staying at hotels. The hotel provides mini towels to guests, and while I didn’t explore the gym area, I can tell you that I saw some people who seemed fairly serious about working out in there while we were playing sharks and minnows nearby.
The hotel is located in an excellent area just stuffed full of everything you could possibly want or need: entertainment, food, shopping etc. The front desk has a list of places that are even within walking distance.

We had a fabulous experience at this hotel. The complimentary breakfast was spot on. Housekeeping was excellent. The location is great. We walked to Cheddar’s and to Chuy’s and to Main Event. We split our vacay between Galveston, Kemah and Space Center and this location was perfect. The split bathroom (water closet w/​sink/​/​shower w/​vanity) was thoughtful. We couldn’t have been happier.

The hotel was nice and clean. The bathroom was clean and I liked the separate toilet and shower. The breakfast was good and staff were friendly and helpful.

Almost everything is what I have come to expect from Springhill. SH is one of our regulars when we travel. I really enjoy the newer design with the sliding doors on separate shower and toilet areas that we were just introduced to this summer. It’s very handy since I frequently travel with my young sons.
Breakfast is typical to our previous experiences with SH except no waffles but maybe that’s because it’s a weekday.
I do have one huge problem; noise. I can hear phones ringing in nearby rooms and I’ve lost count of how many semis in and motorcycles have woken me since my head hit the pillow at midnight. Incidentally, this is when I gave up on the wifi allowing TWD to download to iTunes. At 4am I was no longer able to sleep so I am writing this while my family sleeps. It’s 5 now and the morning birds have started to sing so I’ll be hitting the coffee hard at 6:30 when breakfast starts. Hopefully, I can acquire ear plugs before tonight.

This is a really love place I’ve been here for 5 days and the service it’s really good the employees are really nice and friendly and the the environment here it’s really good I recommend everyone this place

Family of four stayed for one night prior to a cruise from Galveston. Front desk were extremely heloful with local directions.
Pool was small but was very clesn.
Room was modern and bed was very vomfortable. Kids slept on pull out couch and thdy were comfortable as well. Bathrooms were very clean and the dhower was in a separate room from the toilet.
Breakfast used paper plates and plastic utensils and hsd fresh fruit, oatmeal, scrambled eggs, sausage, cereals and bagels.

Checked in July 3, for the holiday weekend. Stayed for three nights. The location is good. NASA is five minutes away. Galvaston is twenty-​five minutes away. Decent restaurants are close-​by. We had a king size suite with a sofa bed. Unlike other all suite hotels, the rooms do not have a dedicated kitchen. The room did have a small microwave and a even smaller fridge, that’s it. Embassy suites does it better. Although the room was nice and new, it was cramped. I have three small kids and they really didn’t have anyspace to spread out, I’ve paid less and had more at Embassy suites, Residence Inn and Hawthorne suites. The pool is small and does not have alot of seating, but the towels were stocked and once again, very clean. The breakfast offereings were very generic and unappealing. The entire hotel was packed for the weekend and the dining area is not big enough to accomadate so many quests. We had to get our breakfast and go back to our room. I really liked the product. The staff was amazingly nice, it felt very safe and was super clean. I still prefer other all suite hotels, but I liked this place and would consider it again if I was in the area.

Such an amazing hotel and an amazing location if you’re out here for work. It’s right behind the «Main Event» entertainment building so if you’re needing to go shoot some pool, go bowling, play some laser tag, or even eat at some of the many restaurants around the area, then I would definitely suggest this hotel.
Not to mention, this hotel is super clean and spacious. Breakfast options are above average. All of the Springhill suites that I’ve ever stayed at were above average when it comes to breakfast options and room types. I am also a Platinum Member as well so I’ve stayed at plenty of Springhill Suites and I still love them. This one is definitely one of my top picks because of the location. I’ve never had any problems with the rooms either. It has a modern feel to it and is always clean and smells good.

Just a week ago I was staying at the Capitol Hilton, a few blocks from the White House. You’d think that place would be the shit, but it wasn’t, but Springhill Suites totally is. The staff? Amazing — friendly and helpful. The hotel? Clean, modern. The rooms? Modern, spacious, clean. Great soaps. Separate toilet and shower area, which I think is totally smart, flat screen TV, work area, coffee maker, fridge… this place is great and I would stay here again in a heartbeat.

Extremely pleasant and accommodating staff! Very clean. Cool interior design. Great location. Take full advantage of the free access to nearby Bally Total Fitness. Strongly recommended. This hotel has everything I look for.

Any hotel that allows my toddler to run around the room in white socks and they stay white is a big winner in my book! This hotel was very clean. The free breakfast was a life saver.
Pros:
Clean clean clean
Great breakfast
Location
Free gym access to the Bally’s nearby
Plenty of Parking
Needs work:
small on site gym
No tub in the room. Shower only
We would consider staying here again if they have rooms with a tub. My toddler HATES the shower and screams. He is terrified. This hotel made our stay that much more enjoyable.

Stayed here with some friends during three day weekend and we were blown away. This hotel was actually our fall back as our original plan was thrown out the door at the last minute. And what a nice fall back it was! I am SO in love with the rooms, the atmosphere, the employees, the price (which to me was reasonable for what they offered), and the overall atmosphere. This hotel has now become our first choice whenever we’re in town.
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This hotel really surprised me. Normally big hotels nickle and dime you to death, but this place was super clean, the building was new, and their IT and Audio/​Video people know what they’re doing.
What do I mean? They have free wi-fi…very good; but they also have 32 inch HDTV’s in the room that get this: SHOW HDTV! I don’t know how they did it — I’m guessing it’s their internal video distribution system, but you get HD cable channels like ESPN-​HD, and the local channels in HD without even using a confusing cable box. It just uses the TV’s built in HD tuner in an order that makes sense. That alone makes me give them 4 stars. Really, I wish the local cable company would do that. Please, marriot, go in the cable business!
Let’s see… The area it self is kind of in a developing area so there are new chain restaurants around, but it’s next to I-​45 so it’s not an urban hotel, but i’m guessing most people come here to be near Kemah or Galveston or other coastal attractions anyway.
I was impressed.