The Closet Builder

I’ve been looking for a reputable contractor to redesign and expand my bedroom closet. Based on the reviews I saw here (and the fact that he’s only 15 minutes away), I called Norbert on Wednesday. When we spoke he told me he had another client he was going to see in my area and he would call me right back to give me a time for the estimate.
He never called back. I called the following day and left a voicemail to see if he was still interested in the job. I never heard from him.
Completely unprofessional. Looks like it’s not the first (or last) time he’s simply never responded.
Try ClosetTec instead. I was able to schedule a time and date for an estimate with them right away.
732−792−0088

Norbert is a rockstar! He has worked on several projects for me, and all of them turned out beautiful! He is quick at responding to emails and the turnaround is phenomenal. What a great find! Will keep him around for many more projects.

Ode to the Closet builders —
A little background on the project I had just completed thanks to the amazing skills /​materials of Norbert and team. I had a washer /​dryer that I wanted to move into a spare closet to free up some space up on the top floor of a triplex in Hoboken. This entailed a re-​route of water lines, demolition of a wall, re-​patch of sheetrock, and re-​build of a wall closet to cover up the boiler /​washer /​dryer.
So, I took on a majority of the project myself, and became really familiar with how the top floor was built out. I believe the condo where the work was done was retro-​fitted from an old factory back in the day the top floor was made to accommodate a roof patio. The way the building is laid out is not perfect to say the least… particularly the top floor of the triplex: The floors, the ceilings, and wall paneling was not perfectly aligned and to boot, the washer and dryer was further out from the wall than expected. So, to say the least, building a custom floor-​to-​ceiling closet door was going to be a task in engineering.
I did the research to contact several custom closet door builders and options (including IKEA). Being familiar with various building materials, labor, etc. It was a no-​brainer once I took a look at the materials that Norbert was using. Really solid machined aluminum frames + quality wood or glass inserts custom made to fit dimensions of the project. Norbert even let me hold onto some sample materials to use in comparison to the competitors. (He sources the materials from a company called Nevato) This was a big confidence factor for me as well. Seriously, who does that in this day and age? I took the sample, kicked it around, knocked on it for heft and durability. Did return the samples to Norbert after the project and still solid!
The frames and materials for my project took Norbert (2 business days to turn around) And he was very good about follow-​ups, punctuality, calling, emailing, etc. The day of the installation was scheduled for ⁷⁄₁₆ with a review of what needed to be done at 7:30AM. 7:30AM and the doorbell rings. Do I love punctuality! That’s the sign of someone who considerate of his client’s time. Later, Norbert called to let me know that he is wrapping up. I show up a bit early to watch as the team puts on the final touches on the closets and going back over their work to make sure nothing was forgotten. The project lead on the team, I believe his name was Alfred, was a perfectionist. Personally, as a guy who can be OCD when it comes to the work on his own house… this guy put me to shame! His work was right next to a patch job that I had worked on earlier in the week and now I have to go back to match this guy’s expertise! I should have made another trip to the bank to get a bigger tip for Alfred.
So, as I was walking the team out and thanking them. I remembered that Norbert’s company had 2 reviews on Unilocal,nothing on Google, nothing on Angie’s list, and very little on the internet. So in passing, I asked Norbert — «You ever hear of the internet? You know I did a LOT of research on custom closet doors and you barely popped up? Ever heard of Unilocal?These reviews can really help out other people looking to get some work done for their places! I’m going to do you a favor and put up the details of this job on the internet for you!»
So to credit Norbert and his team… a busy guy (me) is taking some solid time away from his work day to write you a review. In short, hopefully, it will save other people who need closet doors from driving all over town, making phone calls to check out products /​services inferior to yours. So, if your reading this review… Save yourself time, money, energy and give Norbert a call.
Awesome job today. Thanks again for the hard work… If you had more reviews on Unilocal,you would have saved me a lot of time. You get a A+ for Price, Quality, Responsiveness, Punctuality, and Professionalism.

I read the reviews on Unilocal on Closet Builder and figured lets give them a call. I called and left a message and the following day received a callback and scheduled an appt for the later that day. The vendor showed up on time (granted I live down the road), and came in and I explaine the layout I had envisioned. He took all his measurements. I went over his sketch etc. I would say the appt. lasted for 10 mins max and he said he would have a quote ready for me the following day.
Well, the following day came and went. Over the next ²⁄₃ days; I called and left a message or two, and on one occasion I did get the vendor the phone he said he would email the quote. Well, I never received quote; which leads me to believe he’s not interested in doing the job. Moving on… I just can’t have my clothes laying on the floor for one day.
The part that gets my goat is that we want to support local business, but if this is how the client /​customer is treated then shame on you.

I found this company simply by «googling». What a find! Norbert was on time with an estimate, answered emails and delivered all that was promised. Even though this was a relatively small job (sliding doors replacing bi-​fold doors in an apartment) he was friendly, informative and efficient from the beginning. I wish I had more work for him, but have no fear, at some point I will and I’ll be contacting them again. Couldn’t be happier, I am going to tell all my friends about The Closet Builder.

I found the Closet Builder on Google and boy what a find! They were more reasonably priced than the companies here in Manhattan, and also offer so much more customization options. The staff is also super friendly, and efficient. In under 5 hours, they managed to rip out my old closet and replace it with a new interior and set of sliding doors. The quality of my new closet is outstanding and it’s also so beautiful, I’m a total dweeb and can’t stop staring at it. The beautiful glass doors have also turned things up a notch in my apartment! I’m so happy we chose this company for our closet renovation.

I just want to say how much I was impressed by the job they did for me. It was amazing and very professional! Norbert (the owner) built sliding door divider to split our bedroom and he created wonderful design, and also helped with very valuable advises and suggestions. Unlike the other companies (Sliding Door Co. for example), the «The Closet Builder» not only made up all the doors but also installed them, and installation went smooth and easy for without any problems. I have not enough words to express my feeling and gratitude toward that company!
Thank you very much! Absolutely outstanding fantastic A+++ service!