Ardan Medspa + Salon

Go to Ricardo’s Infinity Salon in Allston. I’ve been getting my hair relaxed there by Ricardo’s for years. Great results and lower prices.

I have gone to several high end medical spas and by far Susan Fallon, RN at Ardan Medspa has given me the best results that leave me happy and always returning. She does about any medical procedure you would want which is great and has done botox, fillers and lasers on me and listens to my concerns and makes recommendations. She recently helped me with bad scarring after a surgery and now the scars are greatly improved. It is a drive from where I live but I would not waste my time going to anyone else but Susan.

Jackie is my hair’s savior. I moved to the suburbs a few years ago and have struggled to find the right stylist. I have been to several others, including another one at Ardan, and they have all been disappointing. Jackie recommends products and services that work, gives a great cut, and is a sweet person to boot.

Fixed up my hair after another stylist ruined it w/​color. Stylist was nice. Process took a long time. I’m talking over 2 hours. The salon is very fancy on the inside. Chic and trendy. A lot of products to choose from. They had Kerastase, my fav brand, which many places don’t have. I ended up spending almost $ 300, on color and product. I had a scheduled haircut and cancelled it once I realized the haircut itself is $ 75, which I think is a lot. A simple trim job, which is what I wanted, b/​c I’m trying to grow my hair out. It is just super expensive. I don’t think I can afford to go back there.

I’m not sure why this place has such bad reviews. It was listed as Best of Boston which is why I still gave it a chance and I really liked my facial. I worked with a girl named Beth who explained to me all of my treatments and seemed very knowledgable. The products were great and I felt good at the end. I was happy with my service. My only 4 star is that I wanted a massage too but the person who does them is out in a LOA and I wished they had a backup.

The colorist left my hair orange. She made me think I was crazy and tried to convince me otherwise. I have dark blonde hair and decided to give ardan a try in January as it is close to my home. Big mistake. The owner didn’t listen to me, ruined my hair, and I am not spending hundreds of dollars to fix it. The owner didnt have amy empathy, understanding or good taste. Worst place i have ever been.
Only once I made it home did my husband and sister say, oh wow you are red! Not the color I was going for.
Also. super racist towards arabs. Were cursing Muslims when I was there.
bad move!

After having my appointment at my usual waxer upended because of the snow, I was happy to be able to schedule an appointment (online!) for a Brazilian wax at Ardan last minute. And while the receptionist let me stand there for easily 5 minutes whilst she was on the phone, they made an exception to the «no checks» rule when I realized I’d left my wallet in the office. As I walked downstairs into the peaceful treatment room, everything was off to a great start. Kim was friendly and chatty, and one of the quickest estheticians I’ve seen. As I got dressed to go I noticed that it may have been quick, but it wasn’t a particularly thorough job. Not the end of the world, I thought, I’ll just stick to my regular lady in Newton. But it was what I noticed the next day that prompted me to write a review. My skin, that had felt merely tender the day before (normal) was scabbing (not normal!!). I’d been burned by the hastily applied hot wax! Be forewarned, and take your delicate parts elsewhere, no matter how convenient Ardan might be.

I’ve been getting my eyebrows waxed by Erin for years and she is the best! I have been going to school in San Francisco for the past 4 years and yet I always manage to wait until I am home for a visit to get my eyebrows done because I don’t want anyone to do them but Erin!
I will say I have a couple of friends who have gotten their eyebrows done at Ardan by other people and had horrible experiences. One friend had her eyebrows reduced to a thin line one time and had the skin pulled off with the wax a second time. Another friend was told that she had horribly uneven eyebrows and there was little magic that could fix them.
BUT that is not my experience at all. Ask for Erin and I bet you’ll come out of there with some fresh and nicely shaped brows!

I went to this salon because I found a deal on Groupon for dysport. The nurse there did not correctly inject me. I have had my forehead dine many times with great results but this was my first time going to Arden spa. I also paid an extra $ 650 to get some filler which I kept asking her where to put it but she put it in odd places on my face not where I wanted. When she put it in the place I wanted it I didn’t even notice a difference. I will continue to go out of my way and goto the Dr and nurse I have been to before and never go back to this spa. The nurse was Susan and she also said she had an office in Bourne. I think she needs more training before she ruins someone else’s face too. When I spoke to the owner of the salon she stuck up for Susan saying she is a Trauma nurse and has 5 kids but apparently she is trying to make extra money but does not have enough training. The salon owner also said I could come back in and get it fixed but I would be crazy to go back to someone who had done such a terrible job to begin with. She also said she could inject more filler at an additional cost and she used double of what the Dr. used when I go to him. I didn’t even ask for my money back I just wanted to make her aware that she ruined my face before the holidays but it’s partially my fault getting a groupon to inject my face. I learned my lesson the hard way. If I The dysprt did nothing to my forehead and only made my brow droop, could have given this place no stars I would have. Oh and by the way I am the type of person that has always great things to say about people never negative, but really think this one I had to.

I went here because I got a groupon. I didn’t let these negative reviews sway me especially since many of them are old. I am glad that I went there with an open mind. I thought that the customer service was excellent and the atmosphere seems fun and upbeat. It is definitely a certain type of clientele but people need to realize that this is Wellesley and that is who lives there. The only reason it didn’t get 5 stars is because I felt upsold on a «demineralization» treatment for $ 40. I feel like it’s baloney but don’t really care because my hair truly does look amazing. Peter gave me a great cut and I will be going back there in the future.

I wish I could give a lower review! Worst hair cut of my adult life. The owner did not listen to me or understand what I wanted. In his own world. Told me it looked like I had a face lift when he finished — I’m early 40s — I need a face lift?! Pulled my hair so hard it really really hurt. Cut off 8 inches when I wanted two inches cut. Total shag disaster — short here and long there with no rhyme or reason. It was too short to even fix it. Took me months to grow it out. Very very depressing! I wish I had read these reviews. They are all true. They totally push costly profits and must make money off of this.

Not amused, should have listened to the other reviews.
Got my eyebrows waxed by a woman who had no clue what she was doing. Resulted in an uneven, scraggly wax, would have looked better if I just left them grown out, now I have to wait a month to fix.
Not to mention, she put nothing on my eyes afterwards and they are swollen as sh**.
Don’t waste your money. This place is overpriced, and they do a D– job. And from the other reviews, sounds like they are racist to boot.

I’ve been to Ardan twice in the past few months to get my eyebrows waxed by Erin. She was a sweetheart! I told her that I wanted to grow out my eyebrows, and she did what I asked. It was virtually painless and she really took the time to make sure she did a good job! The receptionist was also nice. I’m a college student, so they also gave me a student discount which I liked. It’s a little pricey for me as a college student, but hey, what can I expect from a salon in a place like Wellesley? :)

Went there because it’s very close to where I live. Wanted to get my eyebrows waxed (they have two different services, «shaping» and something else different by $ 5 in price). I went with the cheaper service and was very pleased with it — the room where I was was very comfortable, the girl helping me was nice and talkative, she did a great job with my eyebrows.
However, the overall atmosphere of the place was very uppity, the other clients seemed all to be wealthy white women. I had to wait for my appointment for half an hour even though I called in ahead a few days before.
Also, when I tried to make an appointment on line through their website nothing happened. I mean literally nothing — no call back, no reaction whatsoever.

I was thrilled when I got a gift card for my birthday to Ardan Medspa & Salon. I read the reviews and was counting down the days until I could have a day all to myself. I booked an appt. online for a 60 minute therapeutic massage for this morning. Parking was not so bad, but I think it was because it was early morning otherwise I could imagine it being a pain. Upon entry I was impressed by the bright white and modern space. The floors were however muddy and wet, assuming due to the snow outside. Either way, this should be a clean area. I was greeted by a very nice lady who escorted me downstairs to the spa area. I waited for under 5 minutes when the woman who was giving me my massage arrived and brought me to my room. She gave me a few minutes and came back and immediately started.
At first I thought wow this is great but as the minutes progressed, I noticed that I was getting a «massage» like what I would give my husband… I’m not a massage therapist by the way. She had no technique, the entire hour was just rubbing and mind you she used wood on my legs vs. her hands which I thought was weird. I’ve been getting massages for years and this was by far the worst ever. By the time we were done I was covered in an overbearingly scented oily lotion and was not even offered a towel to wipe down which is typical.
I got dressed and as I was walking out the woman who did my massage and another were literally outside my door giggling and whispering about what seemed to me a conversation about me because as I walked out they seem startled and made a comment about the corridor being tight and scattered. I have never felt so uncomfortable in my life, especially when I’m there to relax and feel good. Instead, I just wanted to get the heck out. I usually tip very good, this time I decided to give the bare minimum and thank goodness I did because as I left she told me that I really should take better care of myself. I was appauled. What does she know about me and who does she think she is telling me I need to take care of myself? I cannot believe I still have $ 120 on my card to use here. I have no intention of returning.
Note that I cannot remember the name of the woman, all I remember is she had a very think latin accent. I would stear clear. If you are going to pay and want a real nice massage go to Bella Sante. Very dissapointed.

It is as stressful to find a new stylist as it is buying a new car.
I used to live in Virginia and had an AMAZING salon, however, its a little too ridiculous to fly to VA for a hair appointment.
I have tried numerous places in Boston, from High end salons on Newbury St that were SO expensive (and trust me when i say i’ll pay for good hair). To smaller family owned salons in the suburbs that took too long.
I had been walking by Ardan salon for months, and seeing all the «Best in Boston» awards on the windows, I FINALLY decided to go in.
Other reviews said it was a snotty atmosphere, but thats sort of what I expect for a good hair salon. I like clean, fancy, places.
However, the people working there were FAR from stuck-​up. They were soo helpful and attentive the second I walked in the door. It was obvious that the other ladies in the salon had been regulars for a while.
I made an appointment with Mary. She was so sweet and very chatty (also a good thing with a salon). I was in and out in the usual 2 hrs for a partial High Light and Cut/​Blow dry. She did a GREAT! job on the color. It was just what i needed/​wanted. And the Price was incredible. I was used to paying over $ 200/​odd for my hair in VA and it was a good deal less here. Love! Love!
They were a little pushy for me to buy products, but I just kept saying no, and that was enough.
If you are looking for natural color, like you were born with it, go to Ardan in Wellesley!

I will never forget how disgusting, rude, and racist the workers were at Ardan to my friends and I. We were walking through the Wellesley Village, looking for a good place to get our hair cuts. We walk into Ardan to price a wash, and blowdry or flat iron.
First of all they all froze as if we were about to rob the place, and before we could even open our mouths to say hello, one of the women ABRUPTLY AND PROMPTLY yelled «We do not do ethnic hair, Thank you,» as if to summon our little black asses to go back to wherever it was that we came from and not to come back.
Alas, we live in Wellesley, this is our home, after all. I was so hurt, so disappointed at the service here, especially after I’d been there alone to get pedicures and my eyebrows done. I thought why not bring two girlfriends, and why not try their hair salon. I’ve never stepped foot into Ardan ever again, nor shall I ever. Shame on you all!
And please tell me, what exactly IS ethnic hair? Is it anything that isn’t bone straight? It’s so funny because «White» hair, especially if you’re of Sephardic or Eastern Euro descent is often more curly and coarse than my hair, and the people I went with were all of mixed races and had wavy hair, at best and chemically relaxed straight hair. Sad to say that prejudice still exists, and is alive and well.

I have mixed feeling about this. The services are great, but the staff attitude left nothing to be desired.
The services I have tried are the ultrasonic facial and hair cut/​style. The facial is great as it cleans your skin thoroughly. I like ellie when I get my haircut because he is talented.
However, almost every time I went, my appointment with Ellie is not on time (I went there three times for haircut). One time, when I brought a friend, he was so busy that he was just so careless, he almost nip my ear and he poked my friend’s cheek with his scissors.
The front desk girls are not that competent. They would make mistakes in my appointment time, and sometimes, downright rude.
Another thing, be prepared to have their products pushed upon. They are very aggressive in selling their product. If you dont want to end up spending 300 – 400 $ (yea, their products aren’t cheap), stand on your ground.

I have gone to this spa for a few years because both owners, Helena and Ellie, are excellent at color and cutting my hair.
Unfortunately, they are not as good at the service end of things. Ellie, in particular, often walks away from cutting my hair to talk to his wife about their vacation plans, for instance. He often acts like he is too busy, but will cut my hair anyway. They are always pushing extremely expensive products when I leave, on top of the extremely expensive services. I rarely get out of there for less than $ 300.
My last visit was the worst. When I declined a free makeover during my highlights, both owners got upset that they couldn’t up sell me. When I go to get my hair done, I don’t want to be sold too. It’s supposed to be my quite time. I am done with Ardan.

Was going there for Laser Hair Removal. The technician burned me and it left small, discolored spots on my skin. The spots have remained for 10 weeks now and I am starting to fear that they are permanent. They are also WAY overpriced compared to other places — I was paying almost DOUBLE per treatment than I am now.
I am now going to Sleek MedSpa — they are much more reasonably priced and the employees and technicians are wonderful! They also have the most up-​to-​date equipment and the process is much less painful than it was at Ardan.