Sara Campbell

Are you the owner? If so, I’d highly recommend you take your sales ladies through basic sales training.
Ex. Remind them that they are in the store to sell things. Not to gossip, catchup with personal friends, block the register from other sales people because you can’t multitask etc.
Today I tried to buy a few things in the store. There was 1 party ahead of us. After the credit cards were processed the saleswoman sat and sat and chatted (how do I know you? Oh wow! Newton! I used to be on the pto!!) and chatted even though it was clear we (and her colleague) were waiting to check out.
After 15 minutes we left. Too bad there was a cute necklace at the register I almost bought for my mom. But you can similar stuff anywhere and I hate rewarding lousy service.
(Maybe experience beyond serving on the local PTO might be a good idea.)