Sprint Store

Totally got screwed. I needed mobile internet, so I went to get their little device. $ 34 a month for 2gb of data, plus the cost of the little machine (which I paid at the store) perfect. I told him I didn’t want a contract, no problem he said, I signed a few things to bill online and was on my way. The bill comes the first of the month at $ 97! So I call the customer support only to get hung up on and disconnected a bunch of times. I try to log on online but it says I need a phone number for my internet device which I was not told anything about. So I go to the store and another guy helps me and says of course the device has a phone number and the first month is higher because of activation, etc… Would’ve been nice to be told all of this info. A couple months go by, I update my phone through a different company and it comes with a mobile hotspot. So I go to the store to cancel my account and they give me a number to call (none of them were doing anything, but couldn’t be bothered to help me). So I call and after waiting for half an hour am told I have to pay a $ 200 cancellation fee for the contract I told them I didn’t want! Will never ever use sprint again.