Penn Wells Lodge

Stayed here on Saturday night. The room was great and could have easily slept 5 or 6 people comfortably. We had 2 double beds and a pull out sofa. The room was a suite and had a nice size living room with a kitchen and a separate bedroom. The room had a dining table but no official desk, this was not a problem for me because I was not here to work.
Our room was clean but I found the thermostat hard to change and it was pretty dark. The staff was fantastic, Dave was especially nice. Look online for discounts. The hotel is a block away from downtown Wellsboro and near to Starbucks and a few other places.

Housekeep knocked and barged in after two seconds not giving me a chance to get to the door. Very rude. Very unprofessional. Very poor experience.

Disgustingly filthy place. Horrible customer service.
First, the address is wrong on the automatic reservation. The address takes you to the hotel, not the lodge. Time wasted in search of the correct place, about 10 minutes.
Next, you arrive to find a place that looks fairly well cared for on the outside. This is not true of the rooms. Once inside, you will find bugs… ants, spiders, other unidentified species. Unfortunately, that isn’t the worst of it… the mold in the shower. It is mind-​blowing that such filth can be overlooked. The ENTIRE shower curtain was covered in a very thick mold, including the curtain rings (see photo).
The electrical system is outdated. You will find only two prong outlets. This is not a huge issue, but an additional sign that no one really cares to invest in this place.
Lastly, this is the marathon’s sponsor hotel. Meaning, the place was sold out with 90% of its customers running the ½ marathon or marathon. But there was NOTHING done that was runner supportive. The races started at 7am on Saturday and Sunday. Guess what time they served breakfast… the one included with your hotel cost… 7am to 10am. Basically, there is no way to have this benefit that they offer to you unless you have a very fast ½ marathon and a fast bus for the return trip to pick up your car. To be fair, I can understand not offering a full eggs, sausage, pancake breakfast at 4am… but the bagels and muffins were already there and sitting in the kitchen! Why not offer those pre race and extend the breakfast by an hour or two for post race? Again, this is a marathon sponsoring hotel sold out with runners that does nothing to accommodate the very group they claim to support!
The only nice thing, you can shower in the pool showers post race, with towels provided, because there are no late checkouts allowed.
The experience reminds me of the saying, «All hat and no cattle.» Meaning, it’s a nice show… the exterior of the place looks good, the website and photos look good, and they sponsor a good event… but what matters most is not provided… there is no value or respect shown to their customers.

Worst. Service. Ever.
I went there for a week end during the Grand Canyon Marathon. Upon arrival, the directions where not correct. After finding the right place, it took 10 minutes for the staff to show up at the front desk on a Friday afternoon when I needed service. Wow!
The hotel was the official hotel for the marathon event. So, it was supposed to be «runner-​friendly». When I went around to get coffee, the guy from the hotel set up the breakfast. I asked if I can get a bagel and refused to give me because «if he gave one to me, he has to give one to everybody else». Apparently, giving service to the customer is not their priority.
About the rooms? Walls are paper-​thin so you hear everything from your neighbors! Great when you pay $ 130 per night …
About the cleanliness? There was mold in the bathroom … is it acceptable at that price?
About the staff? They do not serve breakfast and are not accommodating with their customers need (see before)! Some runners needed a late checkout and they just did not give it even if they promise it!
This is one of my worst experience ever and I will highly not recommend it for the other folks running the marathon … it made my experience worst.
Note: tried to add that to the facebook wall but of course, this is filtered! Apparently, they like their customers SO much that they do not care about their feedback! Yay!

This the second time that I have stayed here, and this will be the absolute last. The first time was in November of 2007, and I did not have a stellar experience then. My friend, lives local, advised me they had built a new section and it was modern and very, very nice. So I booked the room.
The reservation process–
On the website it shows beautiful hallways, a lovely exterior, and nicely appointed rooms. There are separate tabs for the hotel and the lodge, and you select the room, any discount and rate.
Upon confirmation with the auto-​generated email, it appeared I was in a room at the hotel. The rate was $ 85 a night. I responded via email and asked that it be double checked because I had attempted to reserve a room for two nights at the Lodge. I was apprised that I had booked at the hotel, and the employee booked a room at the Lodge. I was advised this room would be $ 10 more per night. I agreed and I received confirmation. All was ducky… Or so I thought.
Check in–
After an exhausting drive after a meeting in Camp Hill, I arrived at the hotel at 5pm. I noticed a ‘motel’ section attached to the establishment, so the pictures were just of the newly added renovated portion. And the old section was looking pretty worn and scary. There appeared to be very few folks there, and a few Marcellus Shale/​Gas Drilling people. I parked in a spot near the main entrance and started checking in the front desk.
Um… YEAH. When I was handed my room keys I was told I could park in front of my door… At that point I asked if I was in an outside exit room. The employee indicated that I was. I asked for an interior corridor room, and explained that 1) I had a recent and bad experience in a hotel of similar set up, and 2) being a woman traveling solo, I had asked for an interior, updated room. I got my cards, and a $ 5 per night increase. I am now up to $ 100 a night. Still not overly expensive. From what the young woman said, it was unclear if the room was a new one or not, but it still had more than one way to access it. I figured the hallway configuration lent itself to that. I COULD NOT HAVE BEEN MORE WRONG!
The facilities and the room–
Oh. Dear. God! The hallway smelled, and there were two hotel employees running around in white lab coats, and one had a drill in his hand each of the 4 – 5 times I saw them stalking around the hallways on two separate days. There was a communal microwave in the hallway near the vending machine. I keyed into my room, and was looking out a metal frame, one ply glass window of the parking lot, and next to it was… Yes… A door to the exterior. Crap! The room was most likely last redone in 1977. Small slate blue one inch ceramic tile as you enter the room and the bathroom was tiny and old, with no room on the old, chipped formica top. The floor was old, cracked and gouged tile. The room was freezing, and 72 was as high as the thermostat would go, and the room stayed cold. The beds had white linens, and a decent duvet, but the mattresses were old amd the best of the two still had you sleeping on a slope. No closet, just an alcove with 6 hangers. Cruddy chipped formica tops on desk and nightstand, and a dorm size refrigerator. A small table and chairs were near the door, but it was so cold that you would not sit there. Carpet was worn with many stains and bleach stains. The room stunk /​was musty smelling, and joy of all joys … Yet another flipping door! Yes, there was a connecting door. Argh.
Cleanliness was moderate, and the wifi only allows on device per room. Really? So if my phone is connected my laptop cannot? Wow.
Continental breakfast is meh. They make an effort, sort of. Kind of.
The walls are paper thin, so I could hear the loud jerks above me on Friday night, and the loud, rude women on my right on Saturday night. I could hear the microwave, and sadly, other room’s … Um … Bathroom and mating proclivities.
Day 2 I was locked out, as happened my final day due to the room keys not keeping their programming, and the deadbolts on the door are true deadbolt style, they do not auto open from the inside.
Check out– nothing to report other than I was so happy to get the hell out of that miserable, miserable room.
Sadly, the friends I was visiting were very disappointed, and one experienced the room herself. She apologized for suggesting it, and stated she will not make that mistake again, as did another friend/​community member.
Next time, and there will be plenty of next times, I will stay in Mansfield or in Williamsport at hotels I have stayed in previously. They are clean, modern, and focused on customer satisfaction and understand hospitality.
I cannot say the same for the Penn Wells Lodge. I so wanted to be able to like this hotel. For $ 217 for two nights, I had an experience that rates in my top ten most miserable. That is saying something.

One of the worst motels I’ve ever stayed in. Looks like it hasn’t been remodeled since the late 70s. Here are some highlights:
— Mildew and holes in the shower curtain
— nightstand lamp light bulb was out
— stains on lampshades, walls and sheets
— A mini fridge that sounded like a lawnmower was blocking access to the sink until we unplugged it and moved it
— Found an empty beer can behind the dresser when some of my clothes fell back there
— paper thin walls — we were woken up by the cleaning staff loudly gossiping right outside our door for about 20 mins.
All this wouldn’t be so ridiculous if they hadn’t tried to charge us $ 125 per night. They had originally quoted us $ 90 over the phone when we booked, so we were able to argue them back to that rate — but it was still way overpriced. This place could fairly charge $ 50 per night — avoid at all costs unless you want to pay through the nose to stay at a real dump! The Penn Wells hotel next door is nicer and more reasonably priced.

To be fair, I stayed at the hotel, not the lodge — 2 establishments run by the same people and not separated on Unilocal.The hotel is on the main street and the lodge (currently under construction) is down the street. The hotel is older, very old timey & classic but has modern updates with tv & a window ac unit. Beds are super comfy and everyone is very friendly. Be warned though that the walls and windows are paper thin and you can hear everything — don’t plan on sleeping before 10 or after 7. The lounge/​bar down stairs has pretty decent food, but the chicken parm was over cooked. There are several shops and restaurants on main street, plus lots of camping & hiking in the area

The Penn Wells has a fabulous brunch. It used to be a special occasion place to go when my grandparents came to visit and I haven’t been there for years until last week. It is still a fabulous brunch. It is NOT a healthy breakfast. You could make it healthy but then you’d be missing the good stuff. The french toast is awesome! The pastry table rocks. The potatos were all delicious and they have a table with a chocolate fountain and plenty of brownies, gummis, and strawberries to dip in. Wonderful Brunch!

We stayed here a few times, standard rooms, lots of noise though, this place is about 80 years old. staff was friendly and polite. i swear the first time i forgot the key in the door how often does that happen?! we all had a good laugh about it.
they do have a lounge downstairs and a restaurants that’s open for diner. this place is pretty decent, I want to say a room was arounf 45 dollars a night when we stayed there.