Johnson T Wong, MD

In reading past reviews, a number of complaints resonate with my own recent experience in Dr. Wong’s office.
Many involve communication, which is quite poor throughout the patient experience. From calls that go to an answering service rather than an office manager, to being «greeted» by tired staff who push forms at you, the treatment by Wong’s staff is poor. The tech explained nothing to me, was bored and disinterested, and simply wanted to get out of work. She was not only uncommunicative but her poor attitude raised questions about her competence. «You’ll talk about that with the Doctor» was all I heard, in response to my questions, during 30+ needle pricks in over an hour.
In sitting with Dr. Wong, he is preoccupied with typing rather than making eye contact and communicating effectively with his patient. His spoken English is poor. He talks at you, rather than speaks with you. He often interrupts. He doesn’t listen well. After more than 2 long hours in his offices, and after trying to make myself heard and understood by him, unsuccessfully, I just gave up. I left without a solution. I heard «allergy symptoms can be caused by many things» too many times. I will not return.
Dr. Wong, I suggest you pay greater attention to managing your staff. Have someone greet and explain to your patients what will happen to them. Speak to your patients — type later. You may have to see one less patient, but the fees you forego will be paid back in repeat patients. Consider taking a communications course for physicians. Slow down and listen. Focus on, and listen to, your patient.

ZERO respect for your time. Consistently late more than 30 minutes. Otherwise the immunology therapy has been helpful. At 3 years invested its hard to leave the practice. At least I only meet with Dr Wong twice a year…

Dr. Wong has truly changed my life!
He is the most patient, warm, and thorough Dr.
I have ever seen. I have always gone to all Boston doctors my entire life, and he is simply the best.
I have had sinus problems my entire life and Dr. Wong has guided me through the last two years with different steps/​less medication and nasal irrigation daily. I feel like a new person.
I can’t say enough good things about Dr. Wong, and his staff in his Wellesley office.
Thank you Dr Wong!

This has been a painful painful experience for me. The service itself was fine — nothing amazing. I was pricked hardly a number of times which impacted the results — but that’s alright because I don’t expect each prick to be perfect. I was a bit surprised by the office layout — there’s a huge desk between the doctor and patient and there were times when I could hardly hear what was being said to me. Dr. Wong did give me a lot of time, but I just didn’t feel like I was cared for.
But the reason I’m leaving is because dealing with the administrative is a nightmare. I had to call 4 times to make a single payment — nothing is available online, the billing person is different from the reception person and only comes on specific days. You have to work around their schedule rather than the other way around. I got so frustrated after a bunch of runarounds that I decided to move my records to another hospital. Again, I’ve called 4 times to make this happen. Each time they tell me to call back after 15 mins when the office opens. Then after making me wait for 20 mins on the line on my fourth attempt, I was told that the office will open on Monday and to call back then. Without waiting for me to respond, they just hung up.
In this day and age when care is all about the patient experience, I have no idea how they can get away with this. It’s not even excellent care that you’d be ok with dealing with this. I cannot wait to get my records transferred and be done with this place. It was a huge mistake and I hope I get out of it asap.

Dr. Wong has been my allergist for several years and he has never been anything but excellent. When I first came to see him, I was suffering from severe seasonal allergies along with annoying food allergies. He was able to identify what was triggering my reactions and provided the proper care so that my life hasn’t been taken over by sneezing/​itchy eyes/​chronic runny nose/​etc.
While it’s true that sometimes you have to wait a little longer to see him, his patients are willing because Dr. Wong is so thorough. He doesn’t just focus on one little thing and send you on your way, he truly takes the time to go over all of your problems and answer any questions. It’s hard to find that kind of time commitment these days! I really like the fact that he gives me and my PCP a copy of what happened during the appointment. It definitely helps me keep track of everything. I always feel well-​taken care of after I leave.
Definitely Boston’s best!

After reading pretty good reviews here on Unilocal,I decided to give Dr. Wong a shot at being my new Asthma/​Allergy doc. Bad idea for SO many reasons.
I walked in and immediately thought I was in the wrong place. The office itself is stuffy and SO dusty. Did I mention I came here to FIX my allergies? The waiting chairs are clearly from 198-​before I was born. The décor I can deal with… having outdated instruments?!? Not for a $ 1300 appointment, no way. They didn’t even have disposable mouthpieces for the sample inhaler that they use when they give you the respiratory test. Nor do they have a separate room for different patients. I sat there awkwardly getting poked for a skin allergy test while a very old man sat 2 feet away from me wheezing into the same machine I would soon be forced upon. That can’t be sanitary. To take the tester inhaler, the nurse held the thing a couple of inches away from my mouth and sprayed it into the air. Now I know I started taking inhalers when I was 5 but even then, I knew that wasn’t the way to do it…
Dr. Wong… maybe spring for some disposable, sanitary equipment with my $ 1300 cash?
My final gripe, the main reason I went there: food allergies. I hadn’t been tested for about 7 years so I figured I would give it another shot and see if I was still allergic to the 12 things I’ve been avoiding for almost a decade. Got the skin test and was cleared on ALL 12 foods. Psyched, right? Best day ever! Time to eat some shrimp!!! Luckily, I started lightly and dove into one of the items that don’t instantly close my throat. On Christmas. Aaaaand FAIL. Instant allergic reaction. Sorry family, you have to look at Hitch-​Jenn ruining your next year of family Christmas photos.
So your painful allergy test was horribly and potentially deathly inaccurate, your asthma testing is outdated and inaccurate, your office is making my eyes itch, and this whole thing took over 4 hours and $ 1300. All that and you, Dr. Wong, could barely speak to me during the entire appointment. When you did, you told me things like «vaccuum a lot at home» and «don’t be near pets you’re allergic to,» without once looking up from his lunch (again… kinda awkward, dude).
I think I could have given myself a better check-​up and bought myself a sick purse instead of your boat payment.

Dr. Wong spent about 45 minutes with me after I spent about an hour with his assistant getting allergy tests. He asked thorough questions, spoke very quickly, typed up notes while we were speaking and then printed them out at the end. All great stuff!
What annoys me is two things:
1.) I don’t feel any better — the medications he suggested didn’t help me at all
2.) My bill for this ONE appointment was $ 1940.00 –ridiculous!
I have a follow-​up appointment but I’m going to have to cancel. I can’t afford his rates — I hope he enjoys the boat I mist be paying for!

Dr. Wong is truly more than just your average allergy Doctor. Not only has Dr. Wong treated me for my sever case of seasonal allergies but at one point I had a intense case of chronic hives. IT WAS horrible! I actually ended up going into anaphylactic shock one night. Thank fully I had already started seeking treatment from Dr. Wong and as a precaution he prescribed an EpiPen. Low and be hold I had to administer that sucker in the middle of the night at 3am. HOLY MOTHER OF PERL! It was the strangest thing I have ever had to go through. The point is that Dr. Wong ended up meeting me at the hospital (MGH) emergency room at 8am. We never did find the root cause of the hives (but this is extremely common with hives) but Dr. Wong stuck with me and never gave up. I recommend Dr. Wong office to everyone. Please people, lets not have every one become a patient of Dr. Wong, this might cause trouble in my ability to make appointments and hinder my ability to get my nasal spray or Zytec!

I have severe food/​pollen allergies and I feel very taken care of at this office. My first visit I spent over 2 hours here getting tests done/​talking to Dr. Wong. He types up everything as he tells it to you (which is a bit weird) and then prints it out and gives it to you/​sends a copy to your PCP. Also, he always does a physical so if you are feeling sick, you could always get antibiotics here also! He says out loud what he thinks as he examines you which is kind of funny and scary!
I do have three reasons why I don’t give Dr. Wong five stars but otherwise he totally deserves it. That may seem like a lot of reasons but he really is a great and thorough doctor and deserves your respect and admiration. Heck, even Boston magazine recognized him as one of Boston’s best!
My three reasons are: 1) Every time I leave here I have a few more prescriptions for things that don’t actually help but do involve a large co-​pay and 2) His focus seems to be asthma and it stumps him that I am not severely asthmatic and 3) He keeps pushing these allergy shots on me and I simply don’t want them.
If you need an allergist, I recommend Dr. Wong. He is associated with MGH so you have to register with MGH first. He has his office practice (this address) and then also is at MGH one day a week.