Davis Visionworks

Worst customer service and horrible replacement plan. I broke my glasses which are covered by their «insurance» for up to a year, when I came to get my replacements they told me I had to choose different glasses because the ones I have are discontinued. Fine, except they only let me pick glasses which are priced up to 69.95 when my glasses at time of purchase were 150.00 $ makes no sense. Never want to deal with them again.

So I’ve never been to any Davis before. I have never ever had vision insurance, so I have been going to my local opticians in Babylon Village for as long as I’ve lived. My job offers vision, so I picked it up. Unfortunately, my opticians for 25 years, doesn’t take insurance, and not being made of money, my insurance introduces me to Davis.
I had a 6:30pm appointment. Most offices I go to after work hours are always packed. This place wasn’t, but the doctor left right after my exam, so I guess I was the last appointment. I was called in as soon as I finished my paperwork. The place is large, and all the staff who helped me was extremely friendly. The doctor was quick, but I didn’t feel rushed (I wanted to get home too!)
Once out, I was about to order contacts with my insurance, and mentioned I might want to pay for glasses down the road (my insurance will only pay for one or the other). The woman kindly explained to me that if I was getting both, and paying for one, it would be more beneficial to order the contacts, and have insurance throw in for my glasses instead. The woman who helped me pick out my frames was extremely nice and patient with me as I tried on alot of pairs, offering advice to help aesthetically as well as technologically as I wear coke-​bottle thick lenses.
I ended up getting the exam, contacts and new frames, with scratch-​resistant, polished, anti-​glare lenses for only $ 238, which normally should have cost over $ 800. Granted, this is pretty much due to my insurance, but the staff here were helpful in me saving as much money as possible, ringing up different options for me so I could see all my options, and advising me on how best to save. And for those who don’t have insurance, they were offering buy one get one free on frames, which is helpful for uninsured families.