Kmart

Pros:
–Prices are good, usually cheapest around.
–Location is close to my house.
–The «shop your way» program is great. You get a lot of little discounts and surprise bucks you can use toward your purchase and sometimes even a 5 – 6 dollar off coupon helps.
–Layaway program is good for holiday shopping.
Cons:
–Some of the stock is old. I have seen the same «Linsanity» Knicks flag for at least 3 years when he was traded AWAY from the Knicks. I see some of the same items in nearly every department.
–Store needs serious facelift inside and out. Store just looks old and tired and dirty.
–Even when the store isn’t packed, lines are still long and it takes a while to leave, Updating the store and adding in even 2 self checkout lanes in the place of the never used lines would help greatly.
–Not store specific, but K-​Mart in general getting rid of a videogame department to add a mattress section kind of baffles me. I get the layaway appeal but I have to think that they lost business over the holidays. No kid wants a new memory foam mattress instead of a Playstation for Christmas.
I’m going to be generous and give it a 3 star rating although it probably skews more towards 2. These points are the main things I can think of that come up most frequently.

I bought a carpet shampooer on Tuesday. I had someone put it together for me and they brought it back to my house. Well, the shampooer did not have a water canister!
I immediately called them and they had no more in stock so I had to return it. I got my money back and asked to speak to a manager. I patiently waited for someone and after 10 minutes, someone showed up. I told him my dilemma and he said he was sorry. I told him that obviously someone returned this item without the water tank. He said that they get 30,000 returns and they cannot go thru every return to check that it is all intact.
Are you kidding me? Do you know the inconvience this has caused me? I asked him what he will do for me. He said all he could do was give me a $ 10 gift card. Is that all my time and effort is worth? I told him to keep the card or better yet, donate it as I will never shop there again.

Great place to find decent prices on whatever you are looking for. The store itself looks exactly as it did back in the 80’s. The building has become a bit dilapidated and worn, with several strategically placed buckets to catch dripping rainwater during bad storms.
The store management definitely provides a valuable service to the community though, as they employ mostly local teens. Now while that is commendable to offer that opportunity to so many young, ambitious workers saving up for college or a car, as others have stated, it is often hard to find help on the floor because many of the employees are hanging out near the registers talking (albeit trying to look busy). The last few times I’ve been there I found the cashier Anthony to be quite helpful, as well as the girl who was at the return counter who’s name I didn’t get as she was missing her name tag.
Despite any of the minor blemishes, this is a great place to get what you need at often low prices. They usually have a double coupon event each month or so where they will double up to 5 coupons (up to $ 2 each, making them worth $ 4 each which means FREE items). I have also found some amazing clearance deals.
Not a store I go out of my way to go to, but definitely a store that I always go to when in the area.

Great prices and the selection is pretty good. However, it’s true what others are saying about the customer service. It sucks. You have to go in there and help yourself. Don’t expect to be able to get assistance or find someone who you can ask questions to. Each time I go to the registers, the cashiers are always talking to each other and not paying attention to me, the customer. The floor representatives are always on their cellphones or having inappropriate conversations with each other. For example, the other day I went to the store to buy a few things including trash cans. At least 3 floor representatives passed by me on my way into the store and didn’t ask if I needed help. It turns out the trash cans were tucked in the back corner. Then I stood in front of the section trying to figure out which ones to get. No one asked me if I needed help although there was a group of floor boys hanging out nearby. When I finally picked out the cans, I had a cart and two large cans to drag through the store. I passed many employees and no one asked if they could help. When I got to the register, I had to get the attention of a cashier who was too busy talking to other cashiers to realize I stood in front of her. Then I dragged everything out the store. I knocked over a sign by accident since i couldn’t see in front of me. What looked like a manager looked up but didn’t offer to help. Anyway, I go to this store for the prices and the convenience not the customer service.

The prices are good, but I feel like this store hasn’t been updated since 1987. It feels like the store is going to fall apart. The checkout lines are brutally long and painful to wait on. I always get stuck behind an extreme coupon family or old people who don’t know where they are. This place could use a major update.

Good deals, lines are brutal, location is filthy and severely outdated. It looks like they’re just waiting for their lease to be up and haven’t bothered updating since 1992 (22 years, scary right?). Really could use an overhaul. The sign is faded and so is the paint on the façade. Tiles are falling and stained. If you don’t mind braving the lines and the filth, you can get some pretty good prices.

IF YOU NEED TO MAKE A RETURN TO THIS STORE, BE PREPARED TO WAIT!!! I went to this store to make a return on an item I bought online, and there were only three people in front of me making returns and I had to wait a half an hour. There was only one cashier taking returns but there were many employees standing around doing nothing and just talking. People commented about the line to the manager, and he says, «I wish I could get more cashiers for customer service.» That is an example of bad management! DONT WASTE YOUR TIME IN THIS THROWBACK IN THE 70’s AND GO TO TARGET OR EVEN WALMART!!!

Why do I even bother walking into this dump? I saw a tv advertised and thought it was a good deal, but when I went to the tv it wasn’t on sale. I looked for someone who can help me and I stumbled upon Mr. No Personality. I asked him about the sale and he said «That’s the price» and walked away. I think this guy should get employee of the month for his great efforts with providing the best customer service possible and for really trying to make that sale. I then proceeded to the exit doors where that half dead looking guy just stands there and asks to look at your damn receipt. This isn’t Costco buddy it’s just Kmart. Clearly I had an empty wagon because the doofus that works in electronics rather jerk off in the back then make a sale. The security officer still stopped me and asked for a damn receipt with an empty shopping cart. KFART thats all I have to say.

I love this store! I always get great deals there!

Another cool store close to my house. Everything is pretty cheap in this store. I wouldn’t depend on a purchase from here for every day use, I bought a really cute lap top bag but it wore down pretty quickly and all I was doing was taking the bag to and from my house and to and from work when I took it out of my car (before I crashed it). I wasn’t using it to carry on the trains I could understand the major wear and tear if I was. It’s a nice store to browse, other then the lap top bag you can still find lots of useful home items or clothing for fairly cheap here. A reasonable shopping place.