Safe. Comfortable. Respectful. The West Bend Planned Parenthood of Wisconsin is a great clinic with a great staff. My basis for comparison draws from visits to two other PP locations: Mill Road/76th Street and Fond du Lac Ave. Mill Road was … scarring. Sitting in the waiting room was like a punishing endurance test. Kinda like the entire environment was specially designed to be as uncomfortable as possible so you won’t EVER want to come back. Plus someone«misplaced» my health chart and I had to go through all of that paperwork all over again. To this day I wonder if it was possible for someone to have gotten their hands on my chart. I suppose it isn’t worth worrying about though … it’s not like there’s any TERRIBLYSENSITIVEINFORMATION inside it. The Fond du Lac location wasn’t quite my cup of tea, either, because the security guard made a pass at me once he(… at least I think he was a «he» … I could’ve been wrong) after finishing his way-too-casual-sounding cell phone conversation. Also, they aren’t always open when their posted business hours say they will be. I really don’t know what’s up with that … The Waukesha location was technically closer to me than West Bend, but the last time I’d had to navigate Waukesha’s labyrinthine streets I narrowly avoided committing vehicular homicide. On myself. Driving in Waukesha gets me so irreparably screwed up and turned around and GAAAAAAHHHHHHH!!! lost I want to kill myself. Oh, how I long to write a review about Waukesha’s city planning. Anyway … Rather than a medieval torture chamber furnished with jagged cinder blocks where there should be, at the very least, a few metal folding chairs salvaged from some old church basement, West Bend’s PP has a comfortable waiting room. There are no creepy security guards to speak of and my charts have remained securely locked in a fire safe within a fire safe within a fire safe. Within an armored car. Driven by Ving Rhames. I’m very certain the Wisconsin state budget cuts haven’t driven PP to the point that my(OUR!) health records should be any less secure. … right? The staff achieves their patients’ comfort by being capable, approachable, and — most importantly — consistent. That’s a statement I can’t make for the locations I previously mentioned. When the staff knows changes are being made to treatment plans, policies, prices, services, and available medications, they are always sure to begin notifying their patients in advance. I imagine this is done in order to assure the smoothest segue from one state of being to the next, allowing a well-run facility such as West Bend’s to continue operating so efficiently.