Stoltzfus Rv’s and Marine

Recently I decided to get a diesel pusher to pull a race car and for the occasional family vacation. Very first coach and never driven one before. I did a lot of research and knew what I wanted. I went to Stoltzfus and met Ken Miller. I explained what I wanted, pre-​owned, size, power, price range. Right away he told me that he didn’t have a coach for me. Either underpowered, or over my price point. But he took me on a tour of his lot, and proceeded to give me a tutorial on RVs, knowing all along that he didn’t have what I wanted. I found him to be very knowledgeable and personable. He didn’t pressure me into buying something that would not have worked, and agreed with my requirements. We stayed in touch as I was researching the right coach, and he was always gracious with proper advice on my search. I just bought my coach. Not from ken. But I thank him for his help and will definitely give Stoltzfus a chance to get my business for regular maintenance.

Very personable, they practice customer service.

I purchased a Fifth-​wheeler from Stolzfuz. I drove 170 miles from Fredericksburg, VA for this purchase. I found it on the internet which I actually usually don’t do, but because of the video and add they had I felt comfortable. I dealt with Frank Bailor who from the start was very helpful in getting everything I needed to work the deal. We arranged the trade on my old Travel Trailer and scheduled the time for me to come up to take delivery of the new unit which worked for me. When I got there I was greeted by a warm and helpful staff who took me to the unit and gave me a very detailed demo of the unit at my speed. I spent about 90 minutes going over each system. Since it was used I wanted to ensure that everything worked and was working. They were very patient and accommodating.
One of the first things that made me feel taken care of was their concern that my truck was capable of towing the unit. When it came time to couple my truck to the unit they took my truck back on the lot and coupled it up. (for insurance purposes I couldn’t drive on their lot). They showed my how to couple it and then we pulled it off the lot. I was able to pull it to my old trailer to transfer my items to the new trailer. Frank was even willing to assist with this aspect.
From start to finish the whole process took about four hours, but honestly I never felt it was any time wasted. I would highly recommend buying a new or used unit from Stolzfus! I would not have made that trip if I didn’t think that they were worth the effort.

As first-​time RVers, it was great to deal with Stoltzfus. Bud took the time to explore our needs and wants, and showed us products at various price levels in an unbiased manner. We wound up making a purchase, and we thought the price was great and the delivery experience was unrushed and everything was well-​explained.

We bought a pop-​up in 1995 from Ken Miller at Stoltzfus RV’s in West Chester. There was never a time they didn’t resolve an issue to our satisfaction with that unit.
Fast forward to Sept. 2014. We just bought our travel trailer from Ken Miller once again. We are completely satisfied with our service and product. Looking forward to many years of rving.

I am really disappointed with this place… my husband and I fpund a trailer we liked but no one would help us and the receptionist seemed irritated that we interrupted her snack time… we emailed the owner and 4 days later recieved a response that they wouldnt even discuss price and we had the cash in hand to spend…