The Learning Experience

I stopped working at this TLE shortly after I was hired when I realized the malpractice that takes place behind the scenes of this center. If you are considering this place for employment, you will never be in a more miserable, degrading environment. If you are considering this place for your child, please dont.
Also, Liz S. down there is the condescending director of the center.

I just dropped off my daughter at TLE and thought about what a wonderful environment they have there. When my wife and I first moved to West Chester seven years ago, we interviewed several day care facilities. I’m so glad this is the one we decided upon. Not only do they have a great staff but they also have a solid curriculum and great special events. Kudos to The Learning Experience and to Mr. Mike and Ms. Michelle for being a great husband and wife team at the center!

My nephew has been going to TLE West Chester for over a year now and he loves it. He has made some incredible developmental improvements in this short time, and his parents are thrilled with the results. I will also say that the staff and director are always very welcoming. My wife and I have had to pick up or nephew a few times, and not only have each one of his teachers introduced themselves but the director has as well. That blew us away and they are always very welcoming and professional. I would definitely recommend this to others.

We cannot say enough about how fabulous the teachers have been in caring for our son since he started at 8 weeks old. Now he is a toddler and in his 4^th class at TLE West Chester. All of his teachers have treated him as if he were their own and that makes us able to trust them every day. They have taught him how to use American Sign Language which has been wonderful for our communication at home. We are so incredibly thankful for keeping him safe and healthy as continues to develop! Thank you to the staff for all of their efforts!

Have used this school for the past 7 years for both of my kids and never had a real issue until now. I picked up my 4 year old son put him in the car and asked him how his day was. He said that one of his teachers (who is a male & large in stature) hurt him. I asked what happened and he said that the teacher squeezed his shoulders because he was out of line and should have been in line. I brought this to their attention right away. The Director of the center looked into it (by interviewing the teacher accused and his co-​teacher) and said that he did touch my Son’s shoulders, but it was just to «guide» him back into line and in no way put any pressure on him.
We kept my son out of school until we could meet with the owners and the director in person. My husband and I met with them yesterday for over an hour and I asked where the teachers and my son were standing when the incident happened and the story changed and now the teacher was in front of my son. I asked how could the other teacher possibly see what had happened if the male teacher was in front of my son and the co-​teacher was behind him.
After our meeting they interviewed the teachers again and now the story changed again! Now they said that the teacher touched his upper arm. We were told by the director that this was all reported to the state the day after it happened. Now that the story has changed twice since then has the school called the state to update them of the changes?!?
This teacher has no prior experience teaching early childhood education and we asked that he be moved to another class so that my son didn’t have to move. This teacher has only been with the center for 1 year and they said that there have been no other complaints about this teacher and he is well respected by his co-​workers. The owner was very defensive and was questioning our trust in him and asked us to keep an open mind about this. I am very opened minded, but not when it comes to the safety and well being of my child.
There is no concrete evidence that this did, or did not happen. My son was very specific about what had happened and does tell stories as most 4 year olds do. He had never made up a story about someone hurting him. This raised a big red flag and you would think that the center would want to protect itself and the children in their care from any other issues.
We also had 2 conference calls with the corporate district Manager who advised us that if the choice was his to make that he would move the teacher, but it was up to the owner of the center. The owner decided not to move the teacher, so we will not be returning.