Dupage Auto Werks Ltd

Wow
These guys have comprehensive knowledge of every facet of my particular automobile
I will happily refer them to friends and family without reservation

I love this place been taking my cars here for years. I do agree that when you do you need to call and check on the car because they often forget to call you. But they are honest, hard working, and driven. However, I brought him a brand new 2011 civic and he immediately bought the necessary items to talk to my car. I love this place and will come here for many years to come. Dwayne and crew are truly miracle workers

Our RAV4 needed body work after a minor accident. The entire repair went as good as good can get. Jim was flexible in the timing of the initial appointment. We got a detailed estimate the same day with very reasonable prices.
Jim took the time to explain a lot of details we needed to make wise decisions about the repair. The work was completed on the time table promised for the exact amount quoted in the estimate.
After all the research I did revealing a lot of unscrupulous body shops, we really lucked-​out in finding these folks.

Do not take your german car to the dealership for repair. Take it here instead. They are better technicians than the dealership and far more friendly. Don’t even get me started on the money you will save either. Our family trusts nobody else when it comes to repairing our BMW’s. You’ll get treated great, charged fairly and the work done is the best there is.

I thought I’d write a review about five terrific guys who’ve handled my auto maintenance needs since the 1980s. I’m speaking of Dwayne Shilling and his son, Kevin, and Rich, Mark, Jim and the rest of the staff at Du Page Auto Werks. We have a particularly challenging 2001 Honda Civic that’s been used the past five years by my son the rock and roll drummer. Toting drums and amps all over the Chicago area. Too many large guys stuffed inside for trips to gigs in Wisconsin, etc. I think Dwayne would agree the Civic has been driven hard and put away wet. Yes indeed. Forget about our other two cars – a 2005 Volvo and a 2003 Jetta – the Civic has been their albatross. And they’ve come through perfectly for us time and time again. Most recently it was ball joints and brakes. Boom, boom, boom. In and out. The rear brakes weren’t quite right. Dwayne had the guys take a second pass and now they’re smoooooooooth! Foreign car maintenance, by its very nature, is expensive. Especially with European models. You know and accept this premise when you buy the Mercedes or Audi or Mini. That’s the deal. They’re quirky and parts are often expensive. Ok. So Dwayne’s a realist. He doesn’t sell you more than you need. He also explains in detail exactly what he’d like to do. The best part? Dwayne usually has a «loaner» available at no charge to the customer. The loaner issue is huge for most of us. They’re honest guys. They give straight answers. I don’t need anything more.

Not too expensive but I don’t feel like I got the best deal either. The main pro about this place is that the staff there is trustworthy and nice. Don’t wait for them to call you though, you have to be proactive on checking when your parts are in and when you can pick your car up. This is unfortunately my second time taking my car into the shop and if the unfortunate happens again, I will return.

I was driving from Wisconsin to Virginia when my check engine light came on. Ugh. I pulled up
, looked at their trusted mechanic list and found Dupage. It was a little out of the way for me, but I figured I had to go. It was late in the day and I expected the worst. To my surprise they couldn’t have been more friendly and helpful and had me back in the road in about an hour. I wish I lived closer to the shop, cause they would be the only people to touch my Jetta TDI. Thank you so much Dupage! I highly recommend this shop.

Competent. Honest. Thorough. Prices are fair, maybe a little high.