TruGreen

Can I give 0 stars? Hate when companies door to door solicit and are sooo pushy and creepy. I had the worst experience with this company and after saying i wasn’t interested they refused to leave kept being annoying and they even came back!!! I wouldn’t use even if they offered free services!

Do not believe TruGreen when they quote you a price over the phone. We used TruGreen for our lawn fertilizing last year. This year, they sent us a letter reflecting a 30% price increase, to more than $ 140 per application — ridiculous! We called to either negotiate a lower rate or cancel our service. They lowered our rate to $ 93 per application, so we agreed to continue our service. They came out to do the first treatment of the season, and a week later a bill landed in our mailbox for — you guessed it – $ 144.16. When we called to explain the billing error, they claimed they had «no record of» the previously agreed upon rate. Surprised? Don’t be – this is not the first time we’ve been through this with TruGreen — seems to be their M.O. Bottom line, get it in writing or have your lawn serviced by someone else. Also, canceled their tree and shrub service half way through our contract last year, as the service tech would pull up and (barely) spray the two trees we paid EXTRA for special pest control servicing and then leave within two minutes. He never bothered to treat the trees and shrubs we should have had treated under the standard contract we had. I think they were accustomed to their customers not being home to witness their lack of work. My advice: STEER CLEAR OF TRUGREEN. Lots of other, BETTER, providers who charge less.

I contracted with this service when my maple tree had killed most of the grass on my front lawn. I was promised a «LUSH /​GREEN». lawn. This service is not cheap. and when I saw no difference, I called to ask why. Seems the aeration/​seeding process takes place in the FALL — the LAST application of the year in order to keep from interfering with the chemicals that kill weeds. So. I would have to wait til NEXT year to see grass??? I was told by the Customer Service Rep that a Service Manager would call me — and send someone out to assess the situation — along with looking at the rose bushes that were killed due to powerful weed chemicals and careless application. I heard from NOBODY. Not what I paid for — and really disappointed in such poor customer service in that there are plenty of lawn companies out there… Thanks but no thanks. ZERO rating on this company.

The office staff in West Chicago are the best! They have been doing my lawn and shrubs for 3 summers now and everything is looking better and better with each visit. I was doing it myself with what I have been told is the best stuff at the hardware store and it was no match for me and my land. Anytime I call them they are prompt and friendly.
I have the full service, all they can offer and I truly have the nicest lawn on the block. Friends, family and neighbors
comment everytime on how nice our landscaping looks.
I highly recommend having it done by TruGreen.