Intimate Basics

Good, sexy items all around the store but horrible horrible customer service. The only thing the girls do is talk and gossip about customers right in front of you! Seriously have some discretion.
Many items can’t be tried on which is understandable but the girls are so rude and can’t even say it politely.

Great prices, sexy selection! It’s hard to find cute bras in a size bigger than C or maybe D, but this place had a great amount to choose from!.needless to say, I will definitely be back

I really like this store. They have so much variety!
The deals here are AMAZING. I always buy things here and even though the prices are cheap, they’re material isn’t. Things bought here will last you a very good while.
Just be aware that most of the items here are a final sale. No refunds etc. I’ve never had a problem with not liking an item after I purchased it. Everything always seems to fit. Plus you can try on the clothes and bras in the fitting room, so you shouldn’t need to worry.
They could use better customer service. They’ll greet you when you walk in, but they won’t walk around asking if you need help, or if you found everything your looking for. I don’t really mind since I know what I’m going for and know where it’s located. But just keep that in mind that they won’t be helpful.
I recommend this place for every girl, or even a guy who wants to get his girl something nice.

Horrible customer service. The 2 women currently working didn’t even acknowledge us. They didn’t greet us, they didn’t ask us if we needed help but they sure were having a great time gossiping. These ladies should get fired and replaced. This store has no future if you have them employed. Mind you, it’s 5:30pm and there are no customers in the store. Then you wonder why they don’t meet their sales goal.

I have been coming here for years! And my bras have lasted 6 months to a year. The service is good and I love the many selections! Today I bought undies, bras and some cute lingerie! The lady was super nice and made me feel comfy asking for advice.
Def the place to come. Looking into getting a corset soon!

Really annoyed with this store, I’ve been shopping here for awhile my experience has been ok until tonight. I bring my daughter who is 2 almost 3 with me, and needs to be in a stroller her stroller is a small one so I can maneuver in between the racks with out bumping into anything. I was shopping and half way into the store the owner stops me and tells me, I am not allowed to bring the stroller in any farther. Really? Wtf? Ok that made me really annoyed she wasn’t pulling anything off the racks and she was being good, then I look up and see a no stroller sign. I couldn’t believe it, I was so shocked I just told her I wasn’t shopping their anymore and neither is my friend. What I’m I gonna do with my child? Leave her outside? Ok no! And I am not gonna take her out either b/​c then she would make a mess. The store is small i will admit to that. I have been in the store before w/​the same stroller and has been fine. I’m just shocked b/​c I’ve never seen or heard of that before.

This place is great with the inventory they have available!
Very reasonable prices.
Good customer service.
Reason for the 4 stars, the bras for the more full breasted ladies, are cheap. Every bra I’ve bought from there the wire always seems to start poking me in the arm pit.
Surprisingly the selection of bras for D+ and higher is cute! But too good to be true, I still have to stick with the plain, thick strapped ugly ones :(

I love this store but always have the absolute worst experience when it comes to customer service. I asked one of the workers if they had a specific bra size and the lady said «I dont think so» looked at a bra and walked away. I would love to give the store a better score based on the product, but having horrible customer service really changes my mind about shopping here. I did not write this post to bring the company down, I wrote it in hopes that maybe it would change the customer service experience.

Bra and panties :) It’s not my thing but my GF goes here overall my experience here is fine. Customer service is poor.

Bra and Panties @ awesome prices. Plus, Halloween costumes are cute!

I love this store. It’s located on the upper level of the Westfield West Covina Mall near Best Buy. They have a wide variety of bras, panties, lingerie and sleepwear. They sell corsets and different costumes… basically a lot of sexy thangs to get the juices flowin! lol
The staff is super nice and helpful. Prices are affordable.
This is a great place to buy an outfit for V Day, Halloween, or simple intimates for everyday wear.

Cute lingerie! Cute bras, cute undies. All at an affordable price !!

Let’s just say I found something here that two Halloween/​Party stores didn’t have. Go ahead, let your imagination run wild.