LabCorp

NEVER COME HERE! I made an appointment at 1030. Mind u, I have been fasting for 12 hours so I’m already cranky. Anyhow, I have been waiting for over 30 minutes and everyone else who came in after me is already done. The only reason why I came over here is because it was closer to home. I should’ve stuck to the location in Montebello where they actually know what they are doing. These people here are ridiculous. They had the nerve to tell me they are working on my paperwork/​lab order. Why did I even make an appointment? Why? Apparently, they just stack up your lab order without noticing who came in first or who is next on the sign in sheet. The worst part is getting an attitude from the receptionist with the horrible faded pink, ghetto broke down Easter egg dye job nightmare. Never again.

Let me start by stating that their internet appointment scheduling doesn’t work so you are not able to make an appointment. So, Labcorp please fix that. Next, due to no one being able to make an appointment it took an hour to be called in to get my blood work done. The worst part of my experience is the fact that I was left with an ugly bruise from getting my blood drawn. This is the second time they do this to me and let me just say that the vein isn’t hidden. Once you see my arm you see the vein that blood will be drawn from. Ever since I’ve been referred to one of these facilities for blood work this has happened to me. Other labs have experienced technicians who leave you with no visual bruising or sign of getting blood work done.

Made an appointment on line for 10:30, 11 o’clock now, still waiting to get check in. Front desk is very short hand and lost. Front desk girl is on cell phone for more than 20 minutes.

Fast check in. — nice!
Clerk was nice, but it was embarrassing when she was explaining on what I need to do regarding my lab. I don’t think it was necessary for the other people at the lobby to hear what I need to do. And it was not to give blood. That was personal and embarrassing.
Not professional.
Then when I went back to give my sample. She wanted me to remove it from the bag, so she can see. Are you kidding me? Would you like to take a picture with it too? That was incredibly uncomfortable and even more embarrassing.

I came in at 7:50 for an 8 o’clock appointment waited over an hour and got out at 9:21.
When I walked in I wanted to sign in on the appointment only clipboard, but the lady was busy doing something and told me to sit down and said «I’ll sign you in». Ok, I sat down, and she never called me and I saw another lady came in and she saw her immediately. So I got up and got in front of her and she signed me in on a different clipboard that didn’t say appointment only. I sat down waited and waited. A lady came in at 8:30 and the receptionist asked the lady if she had an appointment. Wait, she never asked me that. So I got up to tell her I have an appointment at 8. She gave me this «I didn’t know, why didn’t you tell me» attitude, and she said she’ll put me in a room soon. I waited another 15 minutes and she put through 4 people but I was still waiting. So I got up again to her and asked her how much longer do I need to wait, and why is she putting everyone else into a room when my appointment was at 8. She said she’s putting in my paperwork, but why is the paperwork for everyone after me got put in but mine? I was baffled. She finally put me into a room at 9.
The phlebotomist was nice and kept apologizing for the situation, and I told her it’s not her fault.
I’m going to have a chat with the office manager on Monday about this receptionist.

Took my Hubby there this morning for the first time. He did not have an appt. OMG, it was a zoo! We walked in at 9:10am and at 9:15am there was a grand exit of employees. They all walked out laughing and running as if it was 5:00pm. Maybe they have a big group of part time employees but the employees who did not leave all seemed to be pretty confused. We sat there for almost an hour before the girl behind the desk took my husband’s paperwork from him. While we were there, the staff lost two other people’s paperwork. The person who finally called out my Husband’s name had such a terrible accent that his name was almost unrecognizable. He was about to put his paperwork back into the bin when I stood up and asked if it was us. Poor pregnant girls taking their diabetes tests were so frazzled and people with Seniors were hitting the roof. Not a great experience!!!

Made an online appt 4 weeks ago for 9am. It is now 9:30am and still nothing. Why make an appt?

Worst ever! Hungry and still waiting. Need to hire more staff and put television pls because as slow as it is, people is bored as hell. Never again!

Make an app. If you dont you will be here for a very long time i made an app online got here they told me i didnt have an app so went on line to thiere website to see if i could retrieve My app info i couldnt bc i didnt have the confirmation Number that was given to me when i made the app the confirmation Number is required. So if you make an app write down confirmation. Number other than that staff are nice

I got here at 6:20 AM (they open at 6:30). The line was about 10 people deep. Got checked in, and waited until 8 AM to get my papers processed and blood drawn.

Horrible customer service! Called for general information, a person by the name of Nelsa has no phone or client skills. Diffidently will not be taking my business there!

The BLOOD ROOM
.
People in and outta the blood room
Drawing blood outta ya.
With horrified kids screaming,
Who designed this tiny waiting room…
That has about 12 chairs.
One chair has a beam in front of it.
Staff is mediocre…
I’ve dealt with temporary office workers
That acted like marine drill Instructors.
And I’ve had a few that treat you well.
Parking is a nightmare
Suck in your tummy to get in and outta your car.
Made for those tiny Fiats or Smart Cars.
If you’re gonna suck the blood outta someone…
At least treat them nice…
And we’ll leave the pee cup
On your doorstep as you requested