Lafayette Parc Apartments

5 stars if you like cockroaches!!!
2016 Had pest control spray the kitchen and they still came back.
Gates are still slamming louder than ever.

This apartment complex management is horrible, we’ve visited my moms apartment twice and our car has been broken into and things were stolen both times. Then they move her to a bigger apartment that is supposedly upgraded completely, but it turns out it has rats and they yet have to taken care of it. The office manager Is rude and extremely sarcastic. They say they hired security but it’s literally one person for more than 200+ tenants, there are no security camera in the carport area, so their are constantly people stealing& breaking into cars. They have homeless people coming in and out peeing by the cars and trash cans. I’ve tried to contact their corporate office which they never answered or called back.

I’m currently a resident here and I’m just sick and tired of the miscommunication between the employees in the office. I get told one thing by one person and another by the other. I had to love out my apartment unwillingly, pay the 528 security deposit for the new place when I shouldn’t have because I’m being forced last minute to move out my own home before my lease was even over. Illegal. On top of that they want me to pay 200 $ for an water bill from the old apartment. When the water bill is never that much and I just moved out on the 21 of November. It’s been barley a month. Then they put the notice on my door the day of Christmas! Can you believe it smh then on the notice it says nothing about a water bill it says security deposit. And the. I’m told to come back the next day to speak with Alicia because she’s the one who made the notice. My last water bill was 48 dollars which I paid November 1^st. When I was moving out Tara came to my door and told me that not too worry that I don’t need to clean or anything I would be reimbursed the full amount which I never got back. When the office sent me a note saying I couldn’t use my deposit form the old apartment for the new one then Tara tells me today that it was out with the rent for the new apartment which that’s not was told or written to me November 1^st. I’m fed up with the miscommunication and the lack of care for residents at this place. When you send your residents bills the day of Christmas and they been moved out for
The other facility I thinks it’s real cold and shallow of my landlords. Praying for this year to go by fast so I can hurry up and move

I hope to spare the trouble to those that are thinking of moving here.
Management only cares about the rent that they receive. If you’re okay with paper thin walls, a lack of management and paying almost $ 2k for a 3 bedroom townhouse then this place might be for you. A new company took over as we were moving in and while yes, the improvements they made were nice it didn’t make living situations any better.
For 6 months we lived next to a couple + 3 dogs that lived in a 1 bedroom townhouse. The first week we were there everything seemed perfect. After that the problems started. Our neighbors were constantly loud at 5 a.m. and midnight every single day which would probably be okay if I were able to wear ear plugs but seeing as we have a 2 year old that wasn’t an option. After several phone calls, a couple of meetings with our neighbors and emails sent to managers… nothing was ever done. The only helpful person in the office was a gentleman named Alex. I remember getting attitude and sarcasm from Alicia a couple of times. It was even suggested that I put ear plugs or noise reducing headphones on my sleeping 2 year old. I mean, really? I even got a response ONCE from the manager Leigh via email. But nothing was ever done. «I’m sorry» wasn’t enough. It was because of this that we decided to break our lease and move.
Parking spots are tiny, utilities are rather expensive, communication isn’t there and don’t expect to get your deposit back.
The only nice thing about this apartment complex is the maintenance crew and the new playground they installed.
Not worth it.

Pros:
— Nice unit layout
— Central air conditioning and fireplace (even though I never used it)
— Good location (near mall, movie theater, post office, freeway)
— I didn’t have any parking issues (just don’t park on streets on Mondays between 7a-​3p due to street sweeping)
Cons
— Thin walls. I would hear my neighbors having sex
— Management changed while I was there yet it’s my fault for their miscommunication. Management is poor. During that time their website was down and rent had to be paid in person. Such an inconvenience!
— You will NOT get your deposit back! Rip off.
— Rent was ridiculously pricey. $ 1600+ for a one bedroom?! My neighbor moved out a week after I did for the same reason.
— No washer/​dryer in unit. While there are several around they usually are broken or very dirty. Good thing there was several coin laundry in the area
— The unit I was in didn’t have a refrigerator so I had to rent one… Additional cost. Also no microwave and the oven is so old, it’s sad
— Utilities. What is NWP? Foolishness.
Bottom line: While my time was fair, I would not recommend.

Was here for about a year, it was cool with previous owners now under new management. I like the fact that its private, units are nice, nice size patios for the barbecues and gatherings. Of course its not gonna be perfect there’s always something wrong or things that pop up that require maintenance frequently. Sometimes slow to take care of work orders. Bums walking around freely is one thing I didn’t like, dangerous because there’s children all over. It is pricey, but you are in the middle of the mall, shopping centers, restaurants and freeway… some jobs are done poorly or with no care at all so be careful cover your own a**…shade under playground and gate would be nice so kids wont burn their butts. Other than that we had a great year here would of stayed longer but rent was getting too high. Also pay attention to how your utilities are gonna work out.

Thank you for responding Larissa. The last time we were at the office to sort out our problems we actually had a few complications. We were first asked to come on a specific tuesday, since that was the only the day you could be reached. When it was tuesday we were then asked to wait 15 – 30 minutes because you were in a meeting. We thought it would be polite and waited an hour instead. We were then told you were still in the meeting and would be later contacted to resolve our issue. We waited the whole day to no avail. We waited one whole week to speak with you and that was how we were treated. We actually spoke to a few past tenants and heard some stories but still gave your establishment the benefit of the doubt. Seeing is believing.

My family and I recently moved from out of state. While looking for apartments online we found Lafayette Parc to be just what we needed. We spoke to leasing person Molly several times throughout our search and was really helpful in deciding which type of apartment and location to choose. ALSO, leasing the apartment online was a cinch! If you haven’t tried it, you definitely should. It made my life so much easier.
We arrived before our move in date so we were able to take a tour of the community in person. We were very pleased with our decision. If we had a question, the office staff was happy to help us.
When we moved in we didn’t know how to use the thermostat and Miguel the maintenance man came right away to show us how to use it. He was professional and friendly like everyone else we’ve met so far. We definitely recommend Lafayette Parc. 5 stars!

Larissa and her team are always very helpful and very responsive. Whenever I have questions or need something taken care of, they’re quick to fix the situation!
She was also very patient when it came to explaining my concerns about the lease agreement. I can’t thank her enough for her help and support.

DO NOT LIVE HERE. I don’t know who this Judy M is that gave them 5 starts but do not live here it’s a waste of your money. They will raise the rent on you every year you live here, not to mention you pay and additional monthly rent of $ 35 per pet, and a pet deposit. Pet rent? on top of a pet deposit, this place is way too expensive for the location and way management treats you.
I’ve lived here form Oct 2011 — May 2014 and I’ve had it. My unit was broken into in September or 2012, as well as 6 other unites. Management did not even notify any of the other residents, in an attempt to cover it up and suppress the situation.
Management has also been notified that several and I mean about 60% of all of the exterior lights do not work which makes the complex extremely dark at night and gives burglars or others great places to hide.
To top it all off, the sewage consciously backs up and shoots out into the bushes which has created a nasty fowl smell.. I notified the LA County Health department of the matter on 3÷13÷14 and waiting to hear back.
I had attempted to break my lease after the break, however corporate insisted on mediation to remedy the problem. No reduction in rent was allowed. The only offer to break my lease was that we buy ourselves out for roughly $ 3000 or vacate the unit and are still liable for the lease until management replaces us with new tenants.
Bottom line, do not live here!!! It’s a waste and I feel bad for everyone I see coming into the model unit because they have no idea what they are walking into. Also there is a homeless problem as the Catholic Church across the street is also a shelter, so several homeless constantly come into the complex and raid the trash cans or ask you for money.
I had a friend who lived here as well and told me that his girlfriend had repertory problems due to the asbestos in the walls and ceiling. His unit actually caught fire due to unsafe electrical issues with the bathroom exhaust fan and he had to evacuate and more out. His girlfriend’s lungs have improved dramatically after they moved out as she is not breathing in all of that toxic asbestos.
I can’t wait for my lease to be up in May 2014 and I’m out of here for good!

I lived at the apartment for 2 years. The office manager and office people are not helpful at all.. They especially give you hard time when you move out. Think twice before move in.
But maintenance guys are very helpful and hospitable.

I lived here 2 ½ years. The first year was good UNTIL they changed management. Donna pretended to care when we came into the office and complained about certain issues. When we went to the office complaining about a water leak in our ceiling it took over 2 hours for management to respond. We had holes in our ceiling from previous water leaks for about 2 – 3 months before we ended up moving. I know it may not necessarily be her fault that maintenance is unresponsive BUT as a manager she should make sure that they are responding to things in a timely matter.
When we tried to put pictures up on the walls the walls in our unit were so weak they wouldn’t even hold most of the time. The towel rack in the upstairs bathroom constantly fell because of the drywall being so weak and cheap, and all it had to do was hold two towels. We could hear everything happening in our neighbors unit because the walls were so thin. There were children always playing in front of our unit even though there is an area in the front in which they are supposed to use to play.
Recently there were also issues of break ins in the apartment complex and there was nothing done to improve security. There is one security guard who walks the complex… when he feels like it. Over 200 units in the complex and ONE security guard… seriously?
So happy to not be there anymore.

I’m giving a 5 star to the staff of Lafayette Parc Apts., Donna and Irene. Both of these ladies have been responsive. Compared to the previous staff, the owner (s) finally found a team that works. They are both professional and get the work done in a timely manner. When there is an issue that arises, it is easy to communicate with them.
The only thing that I find negative in this apartment complex is the NWP fees. On top of the utility bills I pay monthly (Edison and gas co), I have been paying more than $ 100 per month on NWP fees, but don’t exactly know how they come up with that breakdown.

THE ONE STAR IS FOR MANAGEMENT ONLY! We like pretty much everything else about this place. The maintenance staff is great. They’re professional and they respond to maintenance problems quickly. Nothing but good things to say about them. And those in the leasing office are always very helpful and friendly. The only real issue we’ve ever had is with the community manager, Irene. The best way to describe this issue is through an email we sent her regarding how unhappy we were about the handling of an NWP (utilities) overcharge we’d been trying to fix for a few months:
«Although I’m relieved that the matter has been resolved, I have to say that I believe it was very poorly handled. I have had to communicate with both NWP and Lafayette Parc repeatedly since February when I initially noticed the overcharge.
For four months I’ve tried to explain the problem to management only to have the problem persist, giving me the impression that nothing was being done to resolve it. There was a mistake on your end and I was made to feel like it was up to me to prove it, especially after today’s meeting. It took one email from NWP for you to see the mistake. It should not have taken four months to get this information.
I sincerely hope that this experience will improve the way you handle similar situations with other residents. The residents of Lafayette Parc are your customers and I believe that your customer service skills are severely lacking. You repeatedly interrupted my attempts to explain the problem, you essentially refused to believe anything I told you and you never gave me the impression that you really wanted to help.
Nevertheless, I’m glad to have resolved the issue.»
If the customer service significantly improves, I will absolutely update this review with a higher rating (although, probably not 5 stars cause I do think the rent’s too high). And, honestly, if it had still taken four months to resolve the issue, but Irene had shown a semblance of concern or had been at least a little apologetic, we wouldn’t have been as upset. Good customer service goes a long way.
BUT, the parking is plentiful, the area is great and the maintenance and front desk staffs are awesome.

I’m a resident of a 2 bedroom flat and have lived here for 3 years, come August. I’m here with my toddler son and mother, who’s now 77. Although the rent here was out of my comfortable price range I moved here because Grandma moved to CA to help me raise my newborn son and she wasn’t going to live just anywhere. Lafayette Parc provided an aesthetically pleasing environment, with well manicured grounds, garden apartments, back yards, tennis courts, swimming pools etc. Grandma was content and I was grateful. It’s been a struggle to pay the rent each month but knowing my son can ride his big wheel up and down our quiet street and throughout the complex socializing with the other children without having to worry about his safety. He’s only 3, so I’m with him all the time, but this is the kind of place that you’ll see the older kids (say, 5 and up) riding around freely having fun with each other, not because the parents don’t care, but because we feel safe here. That says a lot.
In the 3 years I’ve been here I have run the gamut on maintenance issues, from the simple to the major (where we had to be out of the apartment for days while repairs were done). In the beginning the maintenance staff did whatever was easiest, which didn’t always mean quality, and it took a few days to get something taken care of. Now a days, any general request I put in is handled within 24 hours and the staff is committed to doing it properly the first time.
Grandma’s going back to Florida in June and I’ll be raising my son on my own for the first time since his birth. I’ve spent the last 2 months scouring the surrounding neighborhoods looking for someplace cheaper but safe for my son and soothing for me. Turns out I’m staying right here. Senior management understood my circumstances and offered me the opportunity to transfer to a one bedroom, which helps a great deal. My son can continue to play in familiar surroundings and I don’t have to worry about looking over my shoulder. I’m relieved and grateful.
I’m not in any way trying to dismiss the experiences of the other reviewers. I’ve been here long enough to know this place has several faces. But I think it’s important to share the good experiences too. I’m happy here. We’re safe here. The people are kind here. it’s not a coincidence this complex can currently boast a 96% occupancy rate.
Hope this helps. If you decide on Lafayette Parc, Welcome, neighbor.

You can have a good laugh at the management’s response. I have already been through the process of contacting the leasing office and subsequently speaking to the poor soul detailed with handling residents’ complaints. She was «unable» to address any of my difficulties. All disputed charges and expenses are mine to deal with, and my discussions with this supervisor were absolutely worthless; they resulted in an email denying me any relief and hid behind the written record, ignoring events as they actually occurred. Again I stress: If you lease from this company (Carmel) insist on attending the move in inspection and the final walk through, and document every single issue in writing for the length of your stay.

This place is terrible. You pay a lot of money and don’t get much of a return. The walls are extremely thin (you can hear «everything»). Once in, it was difficult to get any type of timely response from the staff. Multiple residents that I’ve talked with, including myself, had difficulties with the air conditioning during the summer. After they came to look at the AC, their response was «sorry» we don’t know what to do. So we got to toast in our 85 degree apartment. The property is dressed up nice in the front, but don’t let that fool you. It’s not very well maintained.

What the first Unilocaler said! Lived here for 14months and was sooo dissapointed! Pay WAY to much for what you get. Use as a last option