Office Depot

Sandie helped us with printing. She was very knowledgeable and knew what she was talking about. She allowed us to see different methods of printing and even extended her personal schedule to us so that we would be able to work with her again. She cut our photos we printed for us and was extremely generous.

Great customer service, speedy checkout, and good vibes. Employees at this Office Depot go out of their way to satisfy customer needs. Ask for Aaron.

Went to this location today with my wife because we were in need of a new printer and my wife wanted to take advantage of the back to school deals for the kids. As we got there I noticed it was very busy but was optimistic since my wife had already done all the research, knew exactly what we wanted. When we stepped in we automatically were greeted with a kind hello. When my wife guided us to the school supplies and associate asked if we needed help with anything. We kindly denied and thanked him. As we made our way to another part of the store another associate asked if we needed help. We thanked them and said no. We got what we needed and headed to the printer section. I was suddenly bummed when I couldn’t find the printer box but my wife pointed out a piece of paper with a scan box on it and the name of the printer we wanted. She then said «oh that’s good I can just take that up to price match» I started laughing and advised my wife that they don’t price match and why wouldn’t we just go to Walmart to get the printer for the price. She was quick to tell me I was wrong and continued to guide us to ink. I just shook my head and thought well I’ll just let her go and embarrass herself. When at ink another associate said we looked like we needed help so my wife asked where the specific inks were that she was looking for. The associate was very helpful and nice which I thought was cool because they were so busy. Then we headed to the counter and we stood in line and my excitement grew as I was waiting for the moment to tell my wife «HA IN YOUR FACE» as I never get to. When she told the cashier she wanted to price match the cashier called for her manager and I thought «this is it!» Katie the manager came up and said «ok which store and how much?» A sudden feeling of defeat came upon me as my wife just grinned at me in delight. So the moral of this story is this Office Depot has great customer service and price matches AND never try to prove your wife right. It doesn’t end up in your favor.

went there for binding and what a nice welcoming… this was few months ago but have been wanting to write about Katie who helped us!!! I will drive out of my way to go to Office Depot in Covina because they have the best customer service ever!!! Thanks again Katie!!!

Very happy with price and service! I had some high-​res pictures I needed printed out for a gathering that day and I called Sandy in the copy and print department and she was awesome!
I told her my problem and that I needed them printed out quickly, she recommended I email to her store but the files were too large and they didn’t have dropbox. So I put them on my cloud and emailed her the link. She downloaded them and was able to print out in time for my friend to pick up on our way to our bbq. I was beyond surprised and impressed and for 3 large 8.5×11 pics we spent only $ 6!
Next time I need something printed I will definitely come back to this store!

I agree with everyone on here the customer service is horrible ! I walked in to grab index cards none said hello. ! The manager was right in front of me and couldnt even great me or guide me as to where they were. The store wasn’t even busy it’s was 1130a.m.

Long story short, I had come in for some single markers on sale. None were left, except some in a package for 4x as much per marker. I appealed to the sales guy, and he simply price-​matched it, no haggling, no problems. He was pleasant and fair. And I got my deal. This was a much different experience than what I had at Staples two days ago. It’s sometimes the little things that matter most. So, thanks.

Nice customer service, an associate approached to help me find the things I need. Thank you!

Horrible service. wanted to print 1 page and they couldnt even help me out, kept avoiding here. And the short asian bald cashier/​worker is rude. Just because they were short cashiers he was being grumpy as hell. Dont go here!!!

I thought office depot had one of the best costumor service. Until i went to fix my laptop. I waited 30 mins just for them to approve that they would not charge me $ 20 for a box that they are suppose to give it ti with the warranty I purchased from thst place. Roger the sales man, he should be the manager, was very courteous and nice unlike their management. Work on your Skills guys !!!

This is the new location for the Office Depot that was next to DSW. They are still at the Eastland shopping center, but this store is much smaller and has less items in stock. The customer service is not very good, you have to hunt down employees and ask for help. I found myself driving all the way to the Monrovia to get the computer chair that I needed since their merchandise is limited. But, this is a nice place to find the smaller office supplies that are needed quickly.