Prime Source Solutions

Don’t fuck with these unprofessional people they are crooks! Trust me you can get the same properties listed online under
or any other rental website. And don’t try to get your money back if they don’t find a property that’s a whole three months if you get it

This company is as bad as it can get. They sent me a listing of the apartment managed by a totally different company that the landlord was taking applications from… can you imagine? They just go on craig’s list and copy some listings and then, when you want to go and see the place they do nothing! This complaint is going to BBB as well.

How are they atill getting away with this scammmm… I have left 1 tip and 1 review… my review was deleted? Woowww how did they manage that? What about the reciews from a year ago n why is it only showing last 6months… scam stay away I repeat again… im going to file a lawsuit if you would like to message me feel free to… Im done waiting for the non existing check

Biggest scam. Filed a complain to CA Department of Consumer Affairs
dephttp://www.dca.ca.gov/online_services/complaints/complain_re.shtml

BEWARE!!! If you’re comfortable paying for assistance from a bunch of criminals, Prime Source Solutions, is the cons for you. These bunch of crooks have no qualms, nor conscience, in stealing your hard earned money. This so-​called «Real Estate Services» (the nerve of them to call themselves a real estate service) will promise you that they’ll help facilitate in finding you a home, but what lies behind their grimmising, malevolent smile is merely lip service that amounts to nothing more than bulls@*! Yes, this criminal enterprise has also conned me out of my money as well ($ 200). My mistake was not exercising due diligence in reading the threads of previous victims here on Unilocal (learned the hard way). The only three suspicious postings by Jennifer P., Johnathon C. and Emeka. A, giving a positive comment, must’ve been manufactured by the crooks themselves (Four stars? Please.). No one in their right mind would give these fraudulent cons a decent review. That’s why ALL but the three fake postings giving positive reviews are NEGATIVE to the extreme. My experience is very similar to those who have posted here. In a nutshell, I paid for help but instead got taken advantage of and ripped off by a bunch of skillful, manipulating con artists. Watch out for «Promising Frank» and «Helpful Rene”(remember these names). They’ll make you feel comfortable and promise you what you want to hear (artificial BS). Then, when you surrender your money to them, they’ll, without any conscience, slam the door in your face and leave you and your family out in the dark cold. Sooner or later, these criminals will burn the wrong person and hopefully, as a result, end their criminal activity. Ideally, I would like to see them serving a lengthy prison term for victimizing so many families. You’ve been forewarned by many who have been taken advantage of and manipulated by Prime Source Criminals– Real Con Services. Keep in mind that criminals will do what criminals do: they take advantage of society at large. That’s what they do best. SLY, SLICK and the WICKED! is their motto.

If I could give zero stars I would. This place is a COMPLETE fraud. My boyfriend and I found this terrible company and I wish I had followed my instincts to NOT do business with them. You go in, they charge you $ 199, tell you they have contracts with property managers and home owners for rental properties, they give you 3 listings from google maps, and tell you to send in interest forms for the properties you want to view. Well, one property manager they claimed to have a contract with had never heard of them, they didn’t respond with appointments or phone calls when we submitted their required interest forms, and they are denying my refund request even though we found a place ON OUR OWN a week after signing up with them. The staff person who helped us stated if we found a place without their assistance we had to submit a copy of the lease and a request for the refund. Well, I did that and now they are denying my refund.
STAY AWAY from this company!!! They don’t do anything you can’t do for yourself. It’s bogus. I am reporting them to the Better Business Bureau.

Very satisfied with the way things were handled. Although I didn’t get my house through them, they were there still helping and made sure I was satisfied. Frank the manager was the main one on top of it. Great person, great people.

This place is not just SCAM, they are bunch scums! I totally agree with everyone here if I can only give them –10 stars if I can! They don’t care about if you find a house or not, all they want is your $ 200! The office looks run down and ghetto, the two girls work inside are unprofessional, they were wearing very skimpy clothing. i was like, is this some kind of strip club or bar? They have no customer service experience and untrained. After we signed the contract and leave, all they did is to email us some lists of property, most of them already rented or in a very ghetto area. After 2 days, they stop emailing you, and I believe the person «Frank», with no last name, is not even real! If you try to stop a payment with your bank and report a fraud, they will get you by using the contract you signed and to prove that they have the legit documentations! The only way is to have this person name «Frank» to process your refund check after your 90 days is over, and it will take god who knows how long to get my refund back! They refuse to give me «Frank» last name and told me is confidential… what a f**ing BS! They also want you to email them your prove of address so they can process your refund check, I’ve never heard that before… they should just refund through people’s credit/​debit card. PLEASE DO NOT COME TO THIS PLACE, IF YOU DON’T WANT TO WASTE YOUR TIME AND MONEY!!! I believe in karma, this place will be shut down very soon! Hopefully by the end of this year!

This is my second time using a company to help me. I read the contract and understood the service. It wasn’t hard to get appointments. I have great credit so I was able to get approved extremely fast. Not a bad place, they are a little slow but I’m very happy with my service here.

Please read!
This has been the worst experience for me and my family! They offer really good apartments on Craigslist and when you call they tell you they will help you and once you pay the $ 200 dollars they ask for, they give you a bunch of listings that are already on craiglist for free! And the one they caught your attention with has already been «rented». They promise to give your money back after 90 days if you don’t find anything but guess what they only give you 160 because they «run your credit»
My 90 day period finished on Oct 21 I requested my money they said they would mail a money order! How unprofessional is that!!! And yes until now no money order and no answer by phone I keep calling and it asks me to leave a message but no one is calling back! This is the worst SCAM SCAM SCAM!!!

Hey guys,
This is definitely a scam. My roomate and I deposited $ 200. During our contract, we emailed and contacted them through phone and email for new houses. They promised to reply asap but instead they waited until a week to reply back. So in the meanwhile we found a new house on our own. We asked for the refund and came in to turn in required documents. One of the lady said that we were all set and we also had her signature on the documents, proving that we turn in everything for a refund to be processed. We waited for a month for the refund but still no check. I then called in, and they apologized and guaranteed that i will get my check within one week. Instead, I received a refund denial letter. Their reasons are that we didnt turn in enough documents but instead we did. And they also said that we didnt contact them twice each week during the contract. THIS IS A LIE. My roomate and I had to take turn calling more than three times each day and we also had email proofs. This place is scaming poor students and poor income families.
So fine, they asked for proof. So I sent them all the email history to prove that we did contact them and see what excuse they will come up again. I talked to FRANK and he said the check had been processed and I should receive it the week before thanksgiving. Guess what still no check.
I have been constantly calling in and talked to Norma and Frank. My phone still has history of calling them every week and more than half a time i cannot contact them. And when they do picked up, they repeated the same thing that the check should come soon. But still no check. It has been more than three months. Wow how long can it take to send a ONE CHECK. This company totally doesnt want to return your money n all they do is dragging on time and make excuses. This is very unprofessional!!! If they do want to return our money why cant they hand it to us in person when we were there turning in the documents instead of wasting stamps and time to send us a check order that we will never get in a billion years.
This is my first time ever written a review and its this long. There were also many people in this review who experienced the same thing as me. $ 200 might not sound like a big number but its our hardwork n this company has no right to take it away.

Don’t do it to yourself.
They took $ 250, promised us service and failed miserably, gave us the runaround, and we ended up getting an apartment by ourselves and demanded a refund. They promised that getting the refund is hassle-​free. It’s a nightmare.
We applied for the refund, was forced to call back and stop at the office dozens of times over a 3 month period, did everything they asked us to do to confirm the refund, and now they’re trying to swindle us from it based on contract jargon saying we have no «proof» that we called.
This establishment should not be allowed to continue scamming low income, desperate people in need of a home. Look how many people they’ve hurt in the reviews below. I wouldn’t know how, but I believe someone in the State should become aware of these guys, grow a pair of balls and intervene.

I went into this place on September 26^th wanting to look at an apartment-​not enter into any long term contract. While I was extremely LEERY about why I had to put money down to look at an apartment, I agreed to the $ 200 deposit because they said if I didn’t want to use their services and cancelled within 24 hours that I could get an immediate refund of my money. I told them that if the place wasn’t what I wanted I would be back THE SAME DAY. The place turned out to be at the wrong address with the wrong number of bathrooms and I had to wait an hour and a half for an agent to show up. I came back to the West Covina office within 5 hours the same day requesting my money back and was told that I would have to FIRST show proof of residency and then wait 10 business days for my $ 200. They point out some things in the contract at the time you sign but the fact that you’re going to have to wait two weeks to get your money back is NOT one of them. Too bad if you don’t read that caveat in the contract. I was angry to say the least. I told them that if they had said that OUT OF THEIR MOUTH when I was asking all the questions about the deposit I would have walked out and never signed anything. (Which is exactly why they DONT tell you about that part. ooops sorry). There was another guy in there who’d paid cash the day before (Still within the 24 hour deadline for a full refund) and they were giving him the same line of crap. My fiancé and I talked to the manager, Frank via phone and he assured us that we just needed to wait the 10 days and that unfortunately, we couldnt talk to anyone in ‘accounting’ to confirm that the payment had been sent. Needless to say, its now NOVEMBER 10 AND I NEVER RECEIVED MY REFUND IN THE MAIL.
THIS PLACE IS A RIP OFF. IF I HAD NOTHING ELSE TO DO I WOULD SIT IN FRONT OF THEIR OFFICE AND WARN EVERY PERSON WHO APPROACHES THE DOOR.
DO NOT DO BUSINESS WITH THESE PEOPLE.

InMe and my husband went to prime source so they can help us look for properties. But we never saw a single property. We never got email about properties. I always call them and ask for listings. Our contract expired in August 23. We sent them an email including proof of address and a letter saying that we want our refund. We called and talked to this guy named FRANK. He said he will look into it. He never called us back. When my husband called and asked for a refund FRANK started talking bout regulations and even said to go to small claims court if we want to. He has attitude we are asking nicely for a refund. it’s already oct.29 and we never got our refund.
They are so fast in making you sign the contract and just take your money. They don’t really help you. They give you STRESS.
We deserve to get our money back since they didn’t even do anything for us. These people are EVIL and no conscience how can you just keep a money you don’t deserve esp that you didn’t do anything.
Please don’t go here if you don’t want to waste your money.

This place fucking sucks. They rip you off and take your money. They are a steal your money contract. Very bad customer services. Not worth it. Safe your money. And forget this place. Do not bother going in there. Very unprofessional!! This fucker name frank said we will get are money back in 10 business day. It’s been past three weeks nothing. Called them back, took days for them to get to answer. When he does. He says oh well call the city for that. Well this company, And the owner of the place is going to court. And I hope frank. Fraud.
This place is gonna shut down. People that have been affected in this needs to sew this place.
Good lucky office staff of FRAUD prime solution.

This company is awful. They charge you $ 200.00 and don’t do anything for you. They are very nice until they get your money. Then they never return phone calls or emails. They sent you possibilities but won’t return your call so your could see them. By the time you get through on the phone the apartment is gone. I found an apartment without them and have requested a refund twice. no response. Don’t go to them.
I’m going to small claims court next. It sounds like we should make a group claim with ALL clients.

As the gentleman said I did receive my less than full refund along with a nasty letter in which they asked me to remove my Unilocal review. The letter I received felt more like an attack. It was not signed by any individual so apparently whoever wrote it speaks for the whole company. Just like the comment on my review and every encounter I’ve had with Prime Source Solution after paying them, the letter included no form of customer service. Never once was I asked how this could be made right. Not once was I spoken to like a customer. These people are not only scammers they are bullies. I will say with confidence that their last agenda is the help people. It is deplorable and morally reprehensible that these people would take advantage of hard working people looking for a home. As a former business owner myself I have never seen nor worked with any business that operates like Prime Source Solutions. They take no responsibility for their actions. They won’t even sign a letter with first and last names because they use fake names. My refund was sent in the form of a post office money order. This «legitimate» business doesn’t even use checks. I hope in my heart of hearts that this business goes under before they have the opportunity to rip off more people. I wish I would have written this earlier as I see another person has been swindled out of their money by these thieves. I also see that the 4 star reviews that they keep having their employees write have also been removed by Unilocal.My fiancé has encouraged me to let this go. We have a home. We are doing great. Although they shorted me $ 60 it’s not worth my energy to deal with these bullies any longer. I would however like to say to Prime Source Solutions that if my review is slanderous take me to court. I would love to go to court with you criminals and see what a judge thinks of your legitimacy. This of course will never happen because Prime Source Solutions is 100% a scam.

Terrible terrible company to deal with when looking for homes. My wife and I contacted the office numerous times when we didn’t receive any listings that we were promised every Wednesday and Saturday but never received anything! So when my wife and I finally found a place on our own WITHOUT THE HELP OF PRIME SOURCE SOLUTION we followed the necessary steps to receive our refund and its been TWO months and their still giving us the run around! So if you’re looking for a honest review about this establishment here it is they’re scammers stay as far away as possible!

So I just came in to pick up my keys! And I just read the other reviews and it seems that they were unhappy. But if they are a scam they are the best one out there. I signed up with another service that really sucked, I didn’t see one property.
When I came here after losing money I was scared but they didn’t have any reviews. That were bad so I said what the heck. The staff was really friendly. After reading Jessica’s reviews it’s hard to believe that. But I guess everyone has moments. He was really nice to my son and funny.
So my experience with them, yes you do have to call them to get your listing, I don’t think it’s to bad. At times they didn’t have anything to email me, but I’m not unreasonable I understand that sometimes something new might not come in my areas. I did see several properties, met several landlords which is reassuring if you a potential client! I had great income and less then average credit so I new it might be hard to find something of my taste. They showed me what would work with me and I appreciate that. If anyone goes to this company, just know they give you real properties. That’s what mattered to me the most. The other company sent me properties that weren’t for rent!
Once I found 2 I liked. I applied, one application and one credit check covered both properties. Automatically that is a plus! I payed 300 in non refundable credit and application fees already. Plus lost 200 at the other office. I got a call from one a day later and they accepted me, so I jumped on it. I signed the lease and picked up my keys today!
It’s sad that these people really would use such words like scam to discribe a company just because they had a bad experience. They are good people, I have a home because of them. My kid has a home. I feel like it’s my duty to let everyone know they are not a scam!
I will post a picture of my new house and keys soon as I get moved in!
*Sorry for misspelled words and punctuation!

I’m in the same boat with the other lady who commented on this company. I got the run around several times and I’m still waiting for a call back on an apartment I was interested in looking at and its been 3 weeks. I emailed several times about a refund and even called and was but on hold for over 20 mins until I hung up.
They expect you to fill out a request form on a property they email you, which you have to call them every Wednesday and Saturdays asking for listings or you won’t get anything from them… once you fill out the form and email it to them they’ll set up a date for viewing. Well 4 request I sent in all had excuses like property not available for viewing until a month later, property rented, and 2 request were never acknowledged.
I reported these crooks to the better business bureau. I’m going in today to get my money back
DO NOT WASTE YOUR TIME OR MONEY!