Star Health Medical

If you are looking for a great doctor with amazing staff, I highly recommend Dr. Chang. Like other people said here, he takes his time to listen and explain what’s going on. Gives excellent medical advice! His staff are very cooperative in scheduling appointments, refilling meds and answering other general questions. I highly recommend Dr. Chang as it is hard to find a good primary care physician these days. P. s. He is young and he won’t retire anytime soon, so that’s a plus!!!

Dr. Chang is very helpful. He was a understanding and flexible doctor during my visit. He was able to see me quickly and took the time to explain everything to me in detail. His staff was also great and seemed to really enjoy working there. The facilities are clean and updated. If you are looking for a new primary care physician I highly recommend Dr. Chang.

I have went through quite a few doctors over the years and Dr. Chang is the best one that I have seen so far. He is very friendly and caring, also thorough and knowledgeable. He explained everything to me in plain English and when I left his clinic I felt I was crystal clear about anything that he went over. His front desk staff is also very welcoming and accomodating. Dr. Chang has turned doctor visit from something I dread into something I am comfortable with, which is something I can’t say for most doctors.

The staff are very friendly and accommodating, as they were able to fit me into Dr. Chang’s busy schedule. Dr. Chang is an incredibly passionate physician and was willing to spend the time to discuss my treatment and answer any questions I had. Dr Chang truly puts his patients first and is definitely one of the most competent physicians I’ve had the pleasure of meeting. Anyone looking for a primary care physician should not hesitate to give Dr. Chang’s office a call!

The office staff at star medical is one awesome group of people. They made me feel very welcome and at ease during my appointment. It was easy to schedule an appointment and they fit me in when Dr Chang was busy. They really put the patient first. Dr Chang himself is a brilliant doctor and takes his time with me. I plan to keep Dr Chang and his office staff as my primary care providers and would recommend them to anyone I know.

Dr. Chang is truly a great physician. He is knowledgable, approachable, and will listen to every concern and issue. He is very well rounded and has great follow up, with personal calls to let you know the results are back. I have been to many physicians who are very quick and not personable and let me tell you, this is the exact opposite. In addition, he also has several students that aren’t too troublesome, and in fact help make the history taking much more thorough. He is very skilled physician and I highly recommend.

Dr. CHANG and staff are awesome! I love the way Dr Chang asks you for everything every single time I go for a check up. Really professional and I totally recomend him. My husband and I are very satisfied with his services.

Dr. Chang actually listens to your concerns without making you feel rushed like a lot of other primary care offices. He’s always super thorough and takes the time to explain everything and doesn’t just refer you to five other doctors, and actually gets to the root of the problem which is refreshing. I’d recommend him to anyone.

I’ve seen Dr. Chang several times already and highly recommend him. There are tons of intelligent doctors in the area but not many are personable and willing to spend extra time with you. All of the other doctors I’ve been to before (Kaiser and other private offices) make you feel rushed like you are at a fast food restaurant. Dr. Chang has never rushed me and always thoroughly answers all my questions. I’m done shopping around for doctors. As long as I live near Dr. Chang’s office, I will continue being his very grateful patient!

I really enjoyed my visit here today. The receptionist staff were friendly and personable. Everyone seemed to enjoy there job.
The office is very clean spotless. Comfy waiting area and visit rooms. The doctor and his assistant were there to answer any of my questions and concerns. They listened to my needs, and educated me on the questions I dished out.
I will recommend anyone who is looking for a real doctor to check them out. You won’t regret it and your body will thank you too lol. Good luck

Dr. Chang is knowledgable, approachable, and caring, which is what you want in your doctor. Nothing worse than having a doctor who’s not intuitive. I have met so many doctors over the years that just try to hurry you out of the door after give or take 3 mins of talking. Dr. Chang takes his time with you. He makes sure that you understand the situation of your health and what preventative measure you should take. Additionally, he will explain the type of medication you will be taking and the possible common side effects, so you’re fully aware.
If you get your blood work done, he will personally call you when he gets the results and explain to you what you’re doing fine and what needs to be improved.
I have been with him for about 2 years now and I recommend all of my friends and family to go to him! He used to be only open Thursdays and Fridays. But now if I remember correctly they are open from Monday-​Friday; ever since he hired a new NP (Nurse Practitioner).

I had to find a new Primary care physician because of a change in my insurance. Luckily I found Dr. Chang’s office. Dr. Chang is very knowledgable, kind and thorough. He takes the time to address all my concerns which is very important to me, I did not feel rushed as I do at some other offices. My referrals and meds were sent quickly as well.
Also the staff at the office were very friendly and it was very easy to make an appointment. I was very impressed with the layout of the office, it was very clean and modern. I highly recommend Dr. Chang, he is a very compassionate and empathetic physician.

Dr. Chang is extremely intelligent and caring for all his patients, he spend time to communicate and understand all his patients, then he suggest best treatment that would have the least side effect. Since I currently have medi-​cal, I had many bad experience with other doctors, but Dr. Chang is the best doctor I had so far. The staffs are very helpful and friendly to both all the patients at the clinic. The office is very clean and inviting, the decoration and equipment are new and modern.
Dr. Chang always ask if the patient have any concerns or question, and he would explain everything that you have question with. I never feel rushed when Dr. Chang talk to me, now I understand why this clinic received so many good reviews, and I am glad I was able to find a doctor who truly cares about my health. I will definitely come back for my next check up, and I would recommend anyone to see Dr. Chang.

Dr. Chang is a breath of fresh air compared to other doctors I have visited in the past and really lives up to his high reviews! I would not hesitate at all in recommending my friends and family in coming here.
The doctor was young and enthusiastic, and very thorough and patient in answering all the questions I had, and went beyond what I expected in explaining to me in layman terms his reasoning for why he was running certain tests and prescribing certain types of medications instead of others.
It’s a huge difference from doctors I’ve met with in the past where I would wait for an enormous amount of time for just a few brief minutes of talking to a doctor who didn’t know much about me at all. I didn’t feel a rushed environment here at all, and he encouraged me to ask as many questions as I had.
All in all, if you were looking for a new doctor to switch to as your primary, Dr. Chang was by far the best I have ever met, and definitely worth making so (enough for me to write a Unilocal review for!).

I decided to try out Star Health Medical for my annual health exam since it was conveniently closer to where I work. I was called in soon after I checked in. The Staff were all friendly and welcoming. Dr. Chang is such a knowledgeable and caring doctor. He took the time to explain and answer my medical questions that I had. I highly recommend Dr. Chang.

Dr. Chang is awesome! He is very knowledgeable and very good at explaining what’s going on. He is very caring and will do his best to make sure all your concerns are addressed. He truly works with you to make sure you are on the right track wth your health. I highly recommend him!

Dr Chang, he’s a very charming and knowledgeable doctor and Claire N.P. Is really nice as well. they provide great service. All health team are very friendly, helpful, and are knowledgeable staff. Highly recommended, have to go when u need it ;))))

My first time here. Both my husband and I wanted to get an annal body check up & blood work. We waited for an hour & still waiting. We had an appointment too. What’s the point of having an appointment if you still have to wait for an hour? I think the front desk needs to do better on scheduling patients. I don’t have time to waste sitting around & wait. Unprofessional !!

Dr. Chang is a highly personable physician who clearly cares a lot about his patients. After seeing many different physicians, I have come to realize that it is extremely hard to find a doctor who meets these qualities: kind, patient, intelligent, and caring. Dr. Chang exhibits all of these qualities. He takes his time, which really is a huge rarity when it comes to physicians these days. I cannot tell you how many times that I’ve been to the doctor’s office and was forced to wait 1 – 2 hours only to be seen for less than 10 minutes. Dr. Chang does not rush me nor does he ever leave my questions unanswered. He is very thorough. He also clearly has an extremely wealth of medical knowledge. Many doctors do, but my favorite part about Dr. Chang is that he is excellent at explaining medical problems and treatments in a way such that anyone can understand him. He also has medical students with him, which I think really shows his passion for the medical field and passing on his knowledge to the new generation of doctors. I highly recommend him!

I have no problem with Dr. Chang himself. Although, when I can in for my physical exam– all he did was just ask me questions about myself, which is all very standard so I don’t know the quality of his care.
I do know the lack if quality and unprofessionalism the staff front desk posses. THEY SEND OUT THEIR BLOOD WORK TO BE DONE ELSEWHERE. I’m not used to this, since my last doctor used to just do it in house. So the front desk people asked me if I wanted to go to Quest or Sun lab. I chose quest because there’s one somewhere in Pomona that opens on Saturdays. Since I have a busy work schedule– Saturdays were perfect.
So I went. Early and fasted on that Saturday morning. I had an appointment but still waited over an hour. When my name got called, the lady said…
«We don’t take your insurance here.»
I said, «wait that’s a mistake. I have anthem blue cross HMO and it should be accosted because MY DOCTORS OFFICE TOLD ME TO GO HERE.»
She replies, «I’m sorry, whoever sent you here didn’t know what they were doing.»
I was livid! drove a total for 50 miles out of the way on a Saturday morning on a fasted stomach and I COULDNT DO MY BLOODWORK. It’s not her fault. Of course it’s not, it’s my doctor’s office. And the incompetent staff! So of course I called them. Left a furious message because they weren’t open. Demanded I get a return call. Come Monday, nothing. I gave them the benefit of the doubt and waited until Tuesday– nothing. So I called them. I’m even more livid than ever. Called the staff 2 girls idk which is whom. They weren’t even apologetic at all and told me to swing by again and get another form for sun lab.
I mean… THEY SHOULD HAVE KNOWN THIS! They have all of my insurance information and they send me blindly to somewhere that doesn’t take my insurance. It’s ridiculous!
Then I asked her why they charged me a $ 30 copay when I came in to get my annual exam. Per insurance companies– anything that’s considered a part of your annual exam falls under preventative health care and you do NOT have to pay a copay. I confirmed this with my insurance. They did confirm that I did not need to pay them a copay. So I asked her (receptionist) I want my money back. She says, «I need to speak to the doctor.»
SHE NEVER DID. I called her multiple times and she never did!!! Until today. August 6, 2014, I had my insurance company call the office to make them give me back my co pay. Dr. Chang is only here on some days but the office is always open, unfortunately staffed with incompetent people.
Today I walked in, I wanted to get my $ 30 back. My instance told me to go in there and they will have it ready. What does the girl do, she gives me an attitude and says my insurance company never called them. Then she says, «well the doctors not here I can’t give you back any money. But let me ask him right now.» So what does she do? She doesn’t get on the phone right away… she texts him. Lol. So unprofessional, by the way!
15 minutes of waiting she states, «the doctor doesn’t have your insurance information in front of you but he says to give your money back and he’ll look into it later.»
Then she pulls out cash from the drawer. She couldn’t have done that earlier???
I had paper proof also from anthem blue cross saying that, «co pay responsibilities: $ 0.00» and I had it with me in case she was going to have rebuttals. Which she did. And I showed her my paperwork!
I’ve just never been this dissatisfied with the front desk of ANY professional office before!
Front desk of Dr. Chang’s office: here’s some advice. Be more professional. Take pride in what you do. You work in customer service. Service the clients! If you tell someone you will call them back. Do it!
Oh by the way, my exam was done on January 31, 2014. And I never did the blood world because quite frankly I never want to step foot in this doctors office after today when I finally got my copay I was never supposed to have payed for in the first place back!