Estilo Salon & Day Spa

I wish i could give more than 5 stars! This place is phenomenal! The service and quality is great for such a wonderful price. As a student, I didn’t want to spend a lot of money on a haircut, and while this isn’t the cheapest option I could have opted for, the people, atmosphere and service I got has made me go back time and time again. I have gotten my hair cut and colored here and every time I have loved it. While they offer more services such as massages and manis/​pedis, I have not had the opportunity to take advantage of them yet. However, I highly recommend them to anyone new in town and is worried about finding a good place to go, I suggest Estilo!

Love the salon and my hairstylist Karina! She listens and gives me the natural looking color I ask for, while also keeping me fresh and new each time! I also have curly hair and she knows how to cut great for that too.

I’ve never written a Unilocal review! I honestly just felt compelled because I was so impressed by Madison’s skills with my updo for New Year’s Eve.
I’ll admit that I can be a picky, uptight hipster about my hair. I live in Brooklyn, NY and when I come home to Iowa I drag my feet when it comes to visiting a salon. I called Estilo with the hopes that I would be paired with someone who could do a reasonably straightforward faux hawk up do.
Madison was my girl and she was f’in awesome. I showed her some pictures and gave her specifics (e.g. I wanted side braids, messiness). She did exactly what I want a stylist to do. She listened to me and checked in with me throughout the process but blended in her own creativity.
I know that not too many people walk through the door in a West Des Moines salon and ask for a faux hawk. She took my request in stride and absolutely killed it. I went out for New Year’s that night and was asked by several people where/​who did my hair.
Bottom line: I can’t compliment Madison enough. She is attentive, extremely talented, and creative. Book her!

So sad at the service and quality since they moved from Urbandale to West Glenn. I used to get my hair done here until my stylist (Original girl from Urbandale) left after a few years in the West Glenn location. Prices went up, customer service suffered and the entire atmosphere got snooty. I don’t want to feel like I have to dress up to get my hair done.
Long story short– places move and grow which I understand but the culture and environment changed as well as the quality of haircuts that I received after my long time stylist left. I since left Estilo with her and get my haircut by her at her own salon in Clive.
I went in there this weekend in desperate situation for shampoo. I use Bumble and Bumble and Estilo was in the area. I stood there waiting for the receptionists to finish their gossipy conversation followed by a «could have cared less» response of «Last name and stylist?.» Trust me– I will drive 20 minutes farther down the road to buy overpriced shampoo if that is the service I get. I continued to tell them that I no longer had a stylist there and she wanted to know who it was that left– not your business, I just want shampoo. No thank you or have a great weekend– she handed me my receipt and turned her chair back around to finish hearing about the other receptionist crazy weekend.

On Mon, May 25^th, I called & they were closed so I left a message saying my daughter and I would like to make an appointment to get a hair cut, color, and an eyebrow wax. They returned my call on Tuesday and left a message saying they could get us in and for me to call back. I returned the call Tuesday at noon and I was told they could put us in on Thursday at 6pm. I asked if this was for both of us to get all 3 things done and they assured me it was… little did I know this was wrong. We walked in on Thursday at 5:45 and was told it would be a few minutes. my daughters hairstylist came over shortly and took us back saying mine would be right at 6. When she asked what my daughter wanted and heard she was thinking about going lighter she said ‘oh, you’re not down for that’. I became a little bit irritated.
The owner came over and told me that we were down for a cut only. When I asked if she would be able to make this work, she said no. She also told me that she just can’t imagine one of her staff members messing up. So by now, I’m pretty upset!, and another staff member came over as we were leaving and she said that this has happened before. Sadly, I will not be back!

I had my hair done while traveling for work. It looked wonderful when done. I would go back without hesitation!

Karoline does an excellent and consistent job. She listens to your request. Give her a try. You will enjoy your hair cut. Jim & Sheila W.

I followed my stylist to this salon last year. My first impression was like another reviewer’s — I thought the front desk was indifferent and wrapped up with one another. I mentioned this to my stylist, who asked me to give them another chance, and I am really happy that I did. In addition to wonderful stylists who really seem to know their regulars, the front desk is very good about knowing who you are at check in — kind of like Cheers! Just give them a chance to know you.
To date, my husband and I use Kaitlin for styling and Anna for wonderful massages and facials! Try their monthly special facial — the price is a bargain and it is such a stress reliever! I did treat myself to a mani/​pedi recently and I can say the facilities are super clean and relaxing, even if I wasn’t impressed with the particular results I got. Also agreeing with another of the reviewers on here when I say that this is a salon where you don’t have to be one of the «cool kids» to feel comfortable. I am an overweight grandma who doesn’t dress fancy and I’ve always felt just as welcome and valued as the the women in the latest fashions and hair colors. If you ever have a problem, speak to your stylist. They are awesome about fixing a problem, but they can’t, unless you tell them!
Enjoy the pampering that takes place here!

Very friendly front desk staff. I see Annie for hair and Laurie for lashes. Both great!

I am a fan of Estilo and would spend more time there if I lived closer.
The reception staff is always completely helpful when making my appointments by telephone. They are even better in person when I arrive at the salon. They are always welcoming, helpful and warm.
The enviroment is upbeat and full of good energy.
My biggest endorsement if for a pedicure and shellac nails, done by Melissa Finch. She is not only a true professional, but is top drawer and an education ambassador for CND. She teaches other nail professions. Melissa knows her stuff about nail health. Her artistic nature also leads to a fun set of nails when you leave.
Pamper yourself by spending the day at Estilo and be sure a pedi with Mel is part of that day!

I was new to Des Moines and was searching for a stylist. I know a thing or two about customer service in the salon industry. My first visit was not stellar. I walked into a very very crowded retail area with a few low chairs that seem to be placed in an empty spot they could find.
I approached the front desk which had 3 ladies behind it. One of which was holding a baby. The other reading a magazine. I checked in with the «non» busy one. Then I had a seat. No one offered me anything… no water nothing. So I went on an adventure and just started walking around. Guess what. They had a Kurieg. I did ask if it was for clients… someone shouted, yes.
I would not advise this salon for someone that is use to good customer service.

My two girlfriends and I just got back from our wonderful pedicure day at Estilo Salon. We struggled to find a place to enjoy a nice afternoon together and found one review on Unilocal from 2009 for Estilo. We made reservations, since there were only four pedicure chairs and we were advised there was a busy day scheduled for the salon at that time with some wedding parties. What a great way to prepare guests arriving, so that they have an option to change the date or know what to expect on arrival with possible delays.
The salon is in an area by itself on Fairway Drive, so there was already a relaxing arrival and plenty of parking. We were greated with smiles and although there were many people at the salon, it wasnt one of those loud and unfriendly places. My Nail Technician was Alicia V. and she was friendly and perfect at her job. We never felt rushed and the chairs look out at a pond and grassy hill area.
This is a place that has a wonderful attention to detail, was clean and friendly and they even gave us some coupons for future service discounts for being first time customers. There was plenty of products for purchase and services a plenty. We can’t wait to plan another spa day!

From the previous comments, it sounds like Estilo provides great hair services. However, unfortunately I had a very negative experience in their pedicure/​manicure salon. I recently got married in central Iowa and needed a high quality place to have 9 of myself and wedding party have manicures and pedicures the morning of our wedding rehearsal.
I give Estilo the 2 stars for their environment, location, aesthetics and cleanliness. My nail technician was very nice, however it didn’t seem to make up for what happened to my bridal party.
Otherwise, I would have given none (if I could) or one. Here’s why:
–My mother, aunt and myself (the BRIDE) arrived 10 – 15 minutes late (I live in Silicon Valley, and that is basically the norm anywhere you go) and got a VERY snippy response from one of the technicians «WELL I DON’T KNOW IF YOU CAN GET A SHELLAC MANICURE BECAUSE YOU ARE SO LATE!»
–The mother of the groom and my future sister in law got very lost en route. They understood that they might have to forfeit their appointments and were very apologetic. One of my wedding party had to give up her spot so that my future mother-​in-​law could have a pedicure. Then, when we looked in the staff «break room» there were at least 10 – 15 staff just standing around, not to mention the 5 at the front desk that couldn’t be bothered to look up from their «US» magazine to assist.
–My mom’s nail tech almost made her cry! When my mom asked if she could get a french shellac manicure if it would last for the wedding, her tech said «WELL! I don’t know what you do with your hands! Gardening? Digging? Fitness?! I CAN’T MAKE ANY PROMISES!» Like what, my mom is going to be gardening the weekend of my wedding?!
–When the rest of my wedding party were getting pedicures, out of the blue one of the tech’s said in a very loud, serious tone to my personal attendant «OH ME TOO– I WOULD HATE BEING A PERSONAL ASSISTANT!» She was obviously just trying to start drama in a sarcastic way, but did so in vain because we all just bursted out laughing.
–We ordered Jimmy John’s for lunch to their party room (which I reserved in advance) when the lunch came, the manager nicely took our box of sandwiches back for us to find of the staff sprawled out on the couches on her phone. It looked so unprofessional. The manager had to prompt this staff member twice to leave the room, as we had it reserved, but she just couldn’t seem to be bothered!
I am so disappointed that this was a part of my wedding, especially for my mom, aunt and future mother in law. Estilo needs to train their staff to provide the level of service to match their pricing structure and spa amenities.

I have very thin and fine hair and have never received a hair cut and style that compliments it. I had my first visit at Estilo this past weekend and Annie W. was my stylist. I am so pleased with how well my hair turned out! Annie did an amazing job working with me to assure the best outcome. I am so glad that after 5 years in Des Moines I finally found my salon and stylist!

Just moved to the area and my highest priority was finding someone who could do a great job at a short haircut. I couldn’t be happier with my service here (I personally see Annie). I have been 3 times for haircuts and colors (full and highlights). Some of the best haircuts I have ever received, and I have been seeing an instructor for 5 Years!
I love the atmosphere of the salon. Will be going back soon to check out their massage services.

A day before leaving for my cousin’s wedding in Des Moines, my hair was completely butchered by a stylist in my home state of New Jersey. My cousin recommended that I call Estilo to fix it, and I am SO glad that I did! They were able to fit me in for an appointment right away, and I could not have been happier with the results.
The stylist, Mallory, really listened to my concerns and took her time to make sure all of the previous stylist’s mistakes were fixed. I honestly do not know how she turned such a mess into a cute and stylish haircut! I was beyond satisfied with my whole experience at Estilo and would highly recommend both the salon and Mallory.
THANK YOU for saving my hair!

I cannot say enough good things about this salon! I was an out-​of-​town visitor and went in for a massage and a cut/​color. The massage was wonderful and the masseuse very professional and good with pressure and pace. The colorist, Allison, really listened to my needs and executed to perfection. I am incredibly particular and Allison listened and responded — she also provided me with a run-​down of what she did to take to other salons back in my city. All-​in-​all, a great experience and gem in Des Moines.

Best place ever! Inexpensive and the girl I go to is very consistent, knows her stuff. I go to Allison K. She’s awesome. She always listens but I mostly just let her do what she does best. I have curly hair that can be difficult to cut if a stylist doesn’t know what to do with it. I leave here looking and feeling great.
She even asks me to stay longer if I have free time and she will just experiment with different styles, even straightening my hair once just to show me what it might look like. I stayed longer once and she used a curling iron and showed me how to do a going out at night kind of look. She never charged me extra for any of that! The ladies at the front desk are super nice too. I highly recommend this place. I won’t go anywhere else :)

I’ve been going to Estilo for about 6 years now and I was a client of several stylists before settling on one. I love the atmosphere at Estilo — it’s high class, but not in a pretentious way that night make someone feel out of place. The stylists range in age and style, and I never feel «un-​hip» as I know I have at some other trendy salons.
I always received what I was looking for in my cut/​style, but didn’t quite «gel» with anyone until I met Chrissy P. She’s great. She has suggestions and ideas, but in the end gives me exactly what I want. She’s easy to talk to, always remembers personal tidbits that I’ve told her, and seems to genuinely care not just about my hair, but about me.
Prior to meeting Chrissy, I did receive a cut I was unhappy with. (That’s bound to happen anywhere! I still believe it was just a misunderstanding.) I was too timid to mention it then, but I called in later that evening and spoke with a manager who was very apologetic. She helped me schedule an appointment to have it fixed (free) when that stylist wasn’t there (at my request). She made me feel very at ease about the whole situation.
I have confidently recommended Estilo, and especially Chrissy, to many friends and will continue to do so.