Meineke Car Care Center

Took my Chevy hhr to This meineke for catalytic converter in July ’14. Eight months later check engine light on and emissions test fails due to bad cat. When I went back to meineke, jon, the owner, told me to get the fuck out of his shop and take my car elsewhere. DO NOT TRUST THIS GUY WITH YOUR CAR. Meineke customer support offered to reimburse for part which I’m still waiting to receive but I’m still out over $ 200. BEWARE OF THIS PLACE especially Jon Avitable who will lie to your face. and steal your money.

I got tires for my husband’s car here last November (2014). We went to Meineke because they had good hours and the prices were comparable to their local competitors. The front desk staff was nice and that’s the only reason this isn’t one star. The reason for my two star review (and the reason it is months later) is because the mechanic staff did an awful job on the tire installation and we (knowing nothing about cars) didn’t know until now. I bought four brand new all-​weather tires, spending about $ 800. Spending that much money, I expected a quality product and quality installation. This weekend (May 2015), my husband ran over a nail and popped a tire. I wouldn’t expect any tire to withstand a nail (and that’s not my complaint), but when AAA came to help with the tire, the quote from the worker was «Whoever did your tires, never ever let them touch your car again.» They had put the lug nuts on so tightly that they had almost stripped them. I know it was Meineke because his car was pretty new and he hadn’t ever had the tires replaced or rotated. You’d think that a place that does tires all day long would understand the basics. We will NOT be returning.

Beware of this place. I reported them to the Better Business Bureau and The Dept of Motor Vehicles. They did repairs that were unnecessary. Showed me a worn belt that they said was the timing belt and I later learned you can’t see the timing belt by just looking under the hood. What they had shown me was the fan belt! They got me for over $ 2000 and one of the repairs had to be done over because it was done incorrectly!!!