Hampton Inn & Suites New Haven – South – West Haven

Let’s just put it this way. I’ve stayed at better Hamptons, guest check-​in was subpar and not that friendly. I have a real issue when the grout is not cleaned in the bathroom and it is black when it is gray where not walked on. That tells me that is full of bacteria and filth. Also the countertop in the bathroom was breaking away from the wall.

This was my second stay at the property… I would have rated my first stay at 4 stars, no problem. The staff were super duper nice and the property generally seemed to be in good shape. The location is good and the steakhouse next door was very good.
The breakfast was ok.
My room had some type of weird mildew problem in the shower, which they didn’t really seem to know how to deal with. They tried spraying air freshener, but it was still kind of gross.

Clean, and reasonable prices. The manager Nate is great, he tried his best in making my stay relaxed. No shuttle service, but there are lot of taxis. The hotel is about 15 min from the new haven airport and 15 from uni of Yale. Subway and dunkin and donuts are next door (1 min walk).

Bagel toppers for breakfast– my all time favorite hotel food. There was a DD within walking distance which was next to a convenience store. I really could not have been more pleased with this set up. Great location!
The parking was horrible at dinner time due to spillover parking from the Roadhouse restaurant next door. It would have been awesome if the hotel somehow monitored for this. I had to sit in the lot by the dumpster for 20 minutes waiting on people to leave so that I could park. After a long work day– that was really crappy. Of course when one set of people came out of the restaurant so did several other groups. This allowed all of the hotel patrons who were sitting in their cars (just like me) in the middle of the parking lot to finally get parked.
Gym equipment (machines) seem old and low quality (rickety and steely). It was odd how nice the hotel was but this equipment seemed like it came from a thrift store in 1995. It all worked so I guess I shouldn’t complain too much.

Just checked in & all the appliances were unplugged, the tv doesn’t work. called the manager & he was so rude as if he was blaming us. we asked for a different room & he sarcastically said «have fun». what kind of incompetent manager does this place has. so unprofessional. we waited & wasted almost an hour

Stayed a night here with the bride when we dropped the boy off at school. What they did well: staff was very friendly and engaging; actually seemed as if they enjoyed their jobs which reflects well on the property, room was spacious and clean, breakfast and beverages were routine for this end of the chain spectrum and were hot and fresh. And they got the request right from the web reservation to replace feather pillows with synthetic. I find that to be ⁵⁰⁄₅₀ proposition at any anyplace. Things that need improvement: Room had a non-​functional TV which wasn’t a big deal in the moment, a bedside table lamp was non-​functional as well and the shower curtain handsome holes/​tears in it. If you can, try to get a room up front towards the street front as the noise from the Freeway comes in through the windows. Overall though, a good value for the money and location.

Checked-​in on Sunday and out on Monday for $ 120+ per night. King-​sized studio room. Microwave and mini fridge. Easy check-​in, clean rooms, everything looks pretty new. Friendly staff.
Bathroom was very clean. They install the good shower head — same as one I use at home! Water pressure was great and hot water comes out quick.
There isn’t much of window view where this hotel is located. You see parking lot. and people outside can see you inside clearly, too. They don’t have sheer curtains. One layer of thick curtains that blocks out sunlight well.
Best mattress I’ve slept on at a hotel. I got great sleep here. Great breakfast if you’re an early bird. I definitely do recommend this hotel.
BONUS! Texas Roadhouse Restaurant right next to hotel (serves the best steaks!). Walmart across the street.

Stayed here weekend of July 13^th. Great location, right off of 95 and directly across the street from a Wal-​Mart. Stayed in room 230, view of the highway. Clean room, plenty of towels and bath space. Our room had a wet bar right when you walked in which was nice, I used that area to do my hair/​make-​up. We chose not to have our room serviced, we found a maid and got some extra towels and TP no problem, everyone we met that works here is very nice! Love Hampton Inn beds though, so comfortable!
A few complaints. The TV is at an awkward angle from the bed, you have to physically turn it so you can watch TV in bed. No channel listing… slight annoyance.
Complimentary breakfast… definitely skip! Below average, eggs (that clumped together into little balls) a few bread options, some fruit, some yogurt, cereal options. Best thing is the waffle makers. We only ate there once, we went to Dunkin Donuts down the street instead.
FYI if you’re an adult and want to use the indoor pool don’t count on it. It’s filled with about 30 kids ²⁴⁄₇.

Spent three nights here while I was in town for a training. Check-​in was super easy, fast and friendly. The hotel is extremely clean, which is priority number 1 for me. Duvet covers are washed after each guest. Bathroom was spotless. Room is a decent size with a large desk, microwave and fridge.
The free breakfast was your standard fare for this type of hotel and I appreciated being able to take a to go cup of oatmeal each morning. Wi-​fi and parking are included as well. Starbucks, Dunkin Donuts right down the road.
No complaints!

A nice, clean Hampton Inn with friendly staff. Nothing wrong with the hotel or stay. The location leaves a bit to be desired, but it is convenient to the interstate and some of the local shopping.

Decent, clean and convenient off the highway — Texas Road House is right next door which makes it even more convenient.

My family and I were evacuated due to hurricane Sandy, and Hampton Inn Suites was the only hotel in town that had any available rooms… we actually took the very last room.
From the moment we arrived to the hotel, we were treated with so much care, kindness, and overall awesome service. Being that our situation was very fragile (our home was in the direct path of the storm), as well as all others in the hotel. Hampton Inn made our stay so comfortable and pleasant by providing us with the utmost customer service, and even provided the entire hotel with a complimentary lunch. The maintenance manager Joe was amazing! as well as the entire staff.
I would highly recommend this hotel to anyone looking for a clean, and most pleasant experience.

The familia and I were driving up to Rhode Island to visit family and the little one just couldn’t hang anymore after 10 hours of butt-​hugging the carseat. He started going into nuclear meltdown mode, so we decided to stop and eat. We actually stopped at Outback, next to another hotel — but I said to myslef, «Self. Why not check out what Unilocal has to say?»
I was satisfied with the review (the other place had construction goin’ on) so we were in! Dude at the desk was pleasant and the reception area was clean and welcoming. Even had the little store for over-​priced incidentals:) Got a hook-​up with a sweeeeet discount for being military, too.
The room was bigger then I thought, clean and new. Breakfast in the morning was killer for a continental buffet deal, I was even *gasp* greeted!!! And it was sincere! Free newspaper, wifi and easy checkout sealed the deal for a one-​night stay.
Biggest bonus? Dunkin’ Donuts right next door. America runs on Dunkin’ and I run on Hotels of awesomeness! Thank you Mr. Hampton, job well done, sir. Job well done.

As a Hilton Honors member, I have been here twice for work trips and I have been upgraded both times. There is always a friendly face behind the desk. When I walked in there was a gentleman mopping the floor and he went out of his way to warn me and offer his hand to help me walk across the wet floor. I was impressed with the cleanliness and the breakfast the next morning.
Great hotel!
One warning — (in my opinion) the surrounding area isn’t too «friendly» when it gets dark.