Easily the worst dry cleaners I’ve been to in my life. People there are beyond rude and they do a mediocre job cleaning. Ruined a couple shirts of mine here as well. Avoid this place.
Anon Y.
Rating des Ortes: 1 Franklin Square, NY
For the past few years, I’ve been using Millennium, mostly because the prices are pretty good(99 cents per shirt, $ 5.99 per suit). Apart from a few issues during this time, my experience here had generally been OK. The family who runs Millennium was usually rude but I didn’t really care. More recently, I brought my girlfriend’s coat in to have 3 medium buttons resewn into the fabric and to have the coat dry cleaned. In addition to the dry cleaning cost, they quoted a price of $ 6 per button. I told them that I’d bring it elsewhere as I’ve given them a ton of business and wasn’t going to pay such an absurd price to sew a few buttons. They apparently thought it was reasonable to start bargaining in increments of 25 cents per button. I left with the coat and gave it to a local seamstress. A few weeks later, I found myself in a crunch and needed a few shirts dry cleaned. I dropped them off and returned days later… shame on me. I found the tickets stapled into my shirts(picture is included). As previously mentioned, I had a few issues with this place over the years, this being one of them. It had happened before but I never chose to do anything about it. I politely told the owner that I would not be able to come back if I got my shirts back with staples in them. He reluctantly said that it wouldn’t happen again. I mean how hard is it to put a tag through a button hole? I don’t bring my clothes to a dry cleaner to repeatedly have them stapled. One or two staples for the first time, yea, it’s admittedly not that big of a deal, but if it’s a weekly occurrence, your shirts start to look like swiss cheese. A few weeks later I returned and my shirts were stapled. When I presented it to the owner, he ripped the tag out of the shirt, looks at me, and says«What problem? No problem.» After exchanging a few words, I realized that I wasn’t important enough to him as a customer and that he wouldn’t do anything to remedy the issue. These guys are ALL about volume, not quality. Go elsewhere. Won’t go back and hope that at least one person sees this and thinks otherwise.