A-Best Appliance Services

I called A– Best aplliance to fix our refrigerator. They came on time, found a problem and fixed it right away. The technition was very professional and had all original parts. I will use this company in the future and recommend to my friends.

BEWARE!!! I called them to take a look at my GE stovetop, he has NO CLUE what he is doing. He told me the repair would cost $ 1,100. I had GE come to take a look the following day, one of the switches was loose & he fixed it for free.

Beware of this appliance repair company. Guy shows up driving an Audi Q7 (and late) — that should have been my first red flag.
The service charge to just show up and make a diagnosis is incredibly high ($ 65) compared to other companies. Then he proceeds to tell me how my machine is really complicated and the computer is very delicate (foreshadowing)…
He says the thermostats are broken– or just one. He says each thermostats (there’s two) is $ 89. Also, he says that I should clean the lint trap that is inside the machine and the fan– which is $ 135 for labor. After he is done replacing the thermostat and cleans out the lint, he fires up the machine and says the computer is ‘smoking’ or burning and it’s going to cost me another $ 400 to replace the computer or he will ask Equator to get a better price for me to buy a new machine…
Ok, so I am flabbergasted– at this point, it would have cost me over $ 600 to repair the machine (a new one costs about $ 800 – 900), so I told him to put back the broken thermostats and I paid him for the labor and showing up.
I called American Appliance to give me a second opinion.
Their service call charge is $ 49. Only the thermostats were broken– for which they will charge $ 65 FOR BOTH, and the computer within the appliance is ok.
This machine has been rarely used, was working fine until the day I called the appliance repair because it had ceased to dry– but everything else worked fine and never had any problems with it– so for the computer to smoke means he did something to it to make it smoke.
I filed a complaint with BBB. This company is trouble, a scam and charges excessively for their services– please don’t use!!!