Between the Sheets

William helped me pick a perfect pair of sheets the other day. The sheets were pricey but it was well worth the spending. The store is small but packed with amazing products. There is a stone frame (it must weigh 20 pounds) that I have an eye on that I will be back for. William was extremely helpful and patient, ask for him!!!

What an enormous waste of money! Now most of you know that my household income is probably in the top percent of Americans — that being said, I think people are on crack for spending money on this shit. It doesn’t matter how much money you make, venturing into this store to spend a couple thousand on a pair of sheets is just damned stupid. My recent experience and probably the only reason I went in was because an idiot who I love dearly bought me a set of sheets for $ 1000 that were final purchase. (They were 50% off!) Said friend was told that I couldn’t return or exchange. Said friend bought the wrong size. So now I have a $ 1000 sheet set that I can’t use which I will more than likely make into a bonfire come wintertime. More for the purposes of relieving the anger I have for this company and their inane return policy. Truthfully I am under representing my hatred for them. I have dreamt up other ways of retaliating but because I’m a law abiding person I’m going to stick to proliferating the bad business practice of this company ad nauseam via social media. I don’t think I will ever get over the fact that this company’s idiotic policy took the experience of my friend’s very generous gesture and just shat all over it. All they had to do is an exchange to make me happy. Needless to say I will make sure to invite you all to the bonfire. Stay tuned. It’s going to be glorious. And very expensive.

I just visited store Sunday afternoon with my friend spending $ 3000 to buy excited pieces! We had a great time with the salesperson William… I gave all these three stars for William! He was patient professional and we just love he’s service…
But when we ready to check out the store manager Chris don’t know what’s wrong him… Maybe you going to get a commission… Or maybe we didn’t give him enough of attention?
Store manager Chris was Rude and Impatient! (anything we «ask for more pieces?» Or «do u have another new one? «All the answers from it was no sorry no… With that insensitive attitude)
such insulting ! By Chris the store manager!
We cannot believe that kind of BAD attitude able to survive in West Hollywood !
We will never go back if that Chris still working the store…
Never never go back… Even they have a cool stuff!
So sorry Williams have to deal with the manager like that !

Between the sheets is fabulous! Gorgeous store with great customer service! We got the best sheets. Great selection of colors and options. They also have blankets and bathroom accessories. If you like top notch sheets and quality this is the store for you.

Most of their stuff from furniture to lamps you can find in Lamps Plus for a lot cheaper.

I really do love Between the Sheets on Roberts; HOWEVER, this place is soooo pricy. They have a wide variety of sheets, candles, housewares, brick-​a-​brack, rugs, just about everything you might need to give your home extra details of elegance.
I read a couple of the reviews below that state that the management or sale people were not helpful. I have had quite the opposite experiences… as the salespeople have been very helpful and wonderful. I really like the stuff in here; however, again, the prices are just way too high. I have yet to buy something here… because I cannot justify paying so much. However, if I had the extra money, I would go crazy in this store!

I stopped by here for the first time today. And, I understand why there are so many ‘BTS’ haters (Between the Sheets — Haters). This store ain’t cheap. This is a linens/​bed store for folks with eclectic taste and tons of $. Should you lack the taste or $ you are in the wrong place.
What I wanted I could not easily afford. However, I did leave with an adorable glass owl at 20% off (good sale). I will probably return for the $ 849 tissue box I so badly desired; however, need to think it through as this is a ridiculous sum for a tissue box.
I like this store and will be a regular customer. Target is for the masses and BTS exists for folks whom obviously want exceptional quality and design.

This review is based solely on the level of customer service because I walked out/​was dismissed before getting a chance to check out the products. I walked into the store as it appears that a family of customers had just made a really large purchase. The two salesmen on the floor were clearly enthused by the purchase. I was standing next to a bed display checking out the sheets, when one of the salesmen walked over to me but didn’t say anything. After a few moments, I said, «Oh, am I in your way?» to which he responded, «Not unless you want to be in the picture.» Shocked, I moved out of the way, and he took a picture of the bed and escorted the family to the curb with all of their bags. When he came back in, he and the other salesman immediately began discussing lunch plans as they appeared to be wrapping things up and congratulating each other for the sale. They never acknowledged me. I left.
Extremely cold, rude, and dismissive behavior. They clearly have a profile of the kind of customer who is worthy of their time, and I didn’t fit the bill. I initially wondered if it was personal, but after reading the reviews, it appears that they may just be jerks across the board.

That this store’s Unilocal rating is so low is no surprise.
Unethical and unprofessional does not even begin to describe this merchant. The owner apparently could care less about his customers or his reputation as a cheat and a thief. He has robbed me of over $ 300 and refuses to properly resolve the issue. I have filed a claim in Small Claims Court.
Having previously purchased several items from a clerk I had become friendly with, I proceeded, trustingly, to purchase a furniture item clearly marked at $ 3,495.00 and on sale at a 30% discount. Chatting away with the clerk, I made the purchase without looking closely at the receipt, until I made it home. At home I noticed the item was sold to me at a different price than marked, $ 3,895.00, the difference resulting in my paying more than $ 300 than what I agreed to buy the item for.
When I called the clerk on the phone the next day, he acknowledged the difference but said he would have to discuss the matter with the owner. A few days later he called and said the owner refused to correct the problem, that the amount on the invoice was the correct amount and not the price clearly marked on the price tag, the tag that was still attached to the item when I got it home. When I asked for the owner’s name and number at the corporate office, they have four stores, the clerk refused to provide it and stated the decision was final.
I then sent the required ten day notice of my intent to file a small claims action to the listed agent of service and it was returned refused. I then faxed the notice to the corporate office and never received a response. I then called the store again and stated that I was hopeful that we might resolve the issue without having to resort to small claims and I was given the name and number of the general manager at the corporate office. After leaving a message he returned my call the next day. After stating that I was hopeful we could resolve the issue, he was immediately abrasive and hostile and refused to discuss the matter with me stating that no matter what he said, it would not satisfy me. He stated that the price on the invoice was the correct amount and that I had been given the 30% discount. We will see what the judge has to say about this.
As the owner of a business myself, I could never imagine treating my customers this way. Fact is, items in the store are outrageously overpriced and merchandised to appeal to high-​end customers, much in the same manner as Barney’s, or Neiman Marcus; notoriously known as Needless Mark-​ups. Unfortunately, the quality does not match the price. A small bath rug I purchased lasted through one washing before losing its quality feel and looking and feeling like something I may have bought at Target.

The bald guy is really rude, and practically pushed me out 30mins before they closed… tacky!

Wonderful shopping experience! Helpful and friendly staff.

Beautiful products but very disappointed in the quality of the service I received today at their annual sample sale. After having purchased several sets of sheets from them, unfortunately, I don’t think I will be shopping there again in the future.

You’ll want to set aside at least an hour to peruse the beautiful and unique items in this boutique. Jeweled picture frames, cool table lamps, scented candles, etc. I highly recommend the 600 thread count Giza Egyptian Cotton Sheets and down pillows. Watch for their sales or coupons in Los Angeles Magazine for 25−35% off and you’ll be getting a good deal keeping in mind this is still high end merchandise.

Eclectic doesn’t begin to scratch the surface. They have a lot of sheets, yes, as the name would suggest. But there’s so much more. Housewares and knick-​knacks and candles and carpets and… just… everything.
Some of the styles are totally cool, very modern, some are classic, some are… well… gaudy has a negative connotation so let’s just say… creative.
I think that I could go here (if I were wealthy) and find some very cool things that would really make my place look great. But if I lost my head, it could become pretty tragic pretty fast. Not everything here is something I’d be proud to have in my home.